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Bob Howard Acura

Oklahoma City, OK

4.7
724 Reviews

13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 724 reviews

August 15, 2024

Quick and efficient. Service Advisor was knowledgeable and got me in an out very quickly. More

by jlmorris15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Aug 18, 2024 -

Bob Howard Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 10, 2024

Cooper along with the staff at BH Acura met all of our needs and exceeded our expectations! Great experience and highly recommend! More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper, JT Martin
Aug 12, 2024 -

Bob Howard Acura responded

Hi Greg, we're happy you found our staff to be so supportive during your experience here at Bob Howard Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 07, 2024

We here for first 6 months free oil change on our 2024 MDX, and it's was quick and easy. More

by long_thu.vo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 10, 2024 -

Bob Howard Acura responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2024

Anna Kruger was so knowledgeable, friendly and helpful. Work was done to our complete satisfaction. All around great experience. More

by jctalleyho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Kruger
Aug 09, 2024 -

Bob Howard Acura responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2024

Blake was great and took care of the repair and tracking down our warranty information! Will definitely service here again! More

by Ngarde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Aug 09, 2024 -

Bob Howard Acura responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2024

Equipo de trabajadores que saben lo que hacen Exente atención y preocupación por lo que estás buscando Recomiendo al 100% buscar esta locación si un buen auto es lo que estás buscando More

by Luis Alcaraz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ABEL SALCEDO
Aug 04, 2024 -

Bob Howard Acura responded

Hola Luis, te agradecemos que te hayas tomado el tiempo de dejarnos este comentario. ¡Gracias por la recomendación y que tengas un día increíble!

July 31, 2024

Rude customer service. Overcharged..charged $20 more for the same service as last time, on same vehicle More

by reujenawinrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zane was the name given
Aug 04, 2024 -

Bob Howard Acura responded

reujenawinrow, Thank you for your feedback about your service issue, this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our service team so that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Jacob Wells General Manager jwells@BobHowardAuto.com

July 23, 2024

Good service and nice people. I liked it to tell me the things that need done immediately or things that I can wait on More

by craigdishman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 26, 2024 -

Bob Howard Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2024

Great service! Helpful and friendly! I will definitely use them for all my service needs. More

by kparm1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JENNY FLORES
Jul 25, 2024 -

Bob Howard Acura responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 23, 2024

Joni , Jeremy Anna and GM did well to help me, the rest are unprofessional 8 hours waiting to get an expensive repair. After 8 hours offering a loaner. Joni and Jeremy only two to check on me. Then after More

by Heidi Ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joni , JEREMY LAY
Jul 27, 2024 -

Bob Howard Acura responded

Heidi Ayala, Thank you for your feedback about the issues you encountered on your service visit, this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so that similar situations can be addressed and prevented in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Jacob Wells General Manager jwells@BobHowardAuto.com

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