Bob Hook Chevrolet - Service Center

Excellent Service The City of Douglass Hills public works truck needed major repairs. Ryan helped us get it back in record time. Since it was our only working vehicle, The City of Douglass Hills public works truck needed major repairs. Ryan helped us get it back in record time. Since it was our only working vehicle, they knew the importance of our truck being fixed. We bought our vehicle here, and have had nothing but excellent service since. Thanks. More

New Truck TLC I purchased a new truck from Bob Hook back in August. I have had the truck in a few times for some exterior upgrades and a couple of minor maintenance I purchased a new truck from Bob Hook back in August. I have had the truck in a few times for some exterior upgrades and a couple of minor maintenance issues that have come up. Ryan Daring has been my point of contact all along with setting up appointments and has been nothing short of fantastic! He always responds in short order to my messages and has made sure that things were right and that I was satisfied. I am new to the Bob Hook family, but so far they have not let me down in the sales or maintenance department. If you are in the market for a new GM car or truck these guys will not let you down! More

Comfortable like family Helpful friendly rated excellent John is always updating me regarding my vehicle and when I am there he's in constant contact Very strong e Helpful friendly rated excellent John is always updating me regarding my vehicle and when I am there he's in constant contact Very strong employ he represents the dealership as his own More

Awesome Ryan is always a great help. He made me comfortable with bob hook Chevrolet the moment I arrived. I will always come back and get my car serviced or l Ryan is always a great help. He made me comfortable with bob hook Chevrolet the moment I arrived. I will always come back and get my car serviced or look for a vehicle. This place will definitely take care of any problems you have. More

Ryan Daring Great Service Ryan Daring was a great rep. He returned all calls quickly, kept me updated on service. He was very nice and polite and a lot of help. I also like Ryan Daring was a great rep. He returned all calls quickly, kept me updated on service. He was very nice and polite and a lot of help. I also like that you all offer the Shuttle. I use it every time I need to leave my car. Car running great now. Thanks Ryan and Rep who worked on car. More

Service Dept I needed to take my GMC Envoy in for a service light and oil change. As my regular service writer was not there I had talked to Ryan Daring on the p I needed to take my GMC Envoy in for a service light and oil change. As my regular service writer was not there I had talked to Ryan Daring on the phone prior to going to the dealership. Upon going into the service dept, he greeted me and began to prepare the work order. He picked up on several items that I needed to have done in addition to the problem I was having. He explained why they should be done. As I needed to leave the vehicle, he kept me up to date with several phone calls. That kind of service is always appreciated. I picked my vehicle up this afternoon and he thanked me for my business. More

Recall I Had a recall on my 2016 StingRay Corvette. Ryan Daring set my appointment and greeted me with warmeth and friendliness upon arrival. He got me in an I Had a recall on my 2016 StingRay Corvette. Ryan Daring set my appointment and greeted me with warmeth and friendliness upon arrival. He got me in and out within an hour. Excellent customer service! Vonda Shuff More

Oil Change/Recall Work/Breaks Job I brought my car in (a 2013 Chevy Cruze) on October 24, 2016 and worked closely with Ryan Daring. He provided excellent customer service to me. On Oct I brought my car in (a 2013 Chevy Cruze) on October 24, 2016 and worked closely with Ryan Daring. He provided excellent customer service to me. On October 24, 2016 he did a thorough job of work on my car regarding the oil change/recall. I also asked for him to have the brakes checked. At that time he did not try to get me to have the breaks adjusted right away, but was very honest and forthcoming with me regarding the pulsation on my breaks. He assisted in answering all of my questions and did excellent follow-up work with me, especially the next day which was October 25, 2016 when I decided to bring in my car to have the brakes done. He called to advise that the parts would need to be ordered to have the breaks done and sincerely apologized. Also, it was very convenient to have the shuttle drop me off back home and also to have the shuttle to pick me up from work on the 26th of October. Ryan did a great job to ensure my car was completed to my satisfaction and I am truly thankful that I was able to work with Ryan who is a great associate and he was very easy to work with. More