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Bob Hook Chevrolet - Service Center

Louisville, KY

3.8
83 Reviews

83 Reviews of Bob Hook Chevrolet - Service Center

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December 12, 2016

Throttle Body and Seal Ryan was very helpful and efficient and make a follow up call after the work was complete to ensure we were satisfied. I would recommend anyone to wo More

by ccallos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daring
Dec 13, 2016 -

Bob Hook Chevrolet responded

Thanks for your feedback and recommendation of Ryan Daring in our Service Dept!

December 02, 2016

Pleasure to work with Called on these guys for some repairs and Ryan and the service team got the job done for me. A very friendly and positive experience. More

by JStill
Recommend Dealer
Yes
Employees Worked With
Ryan Daring
December 02, 2016

Great service I would recommend anyone getting service from this dealer. Excellence and great performance, I'm satisfied with the work done to my vehicle and the tr More

by Miguelmachado73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daring
December 02, 2016

Above and Beyond Want to thank Ryan Daring for staying after hours a bit as I was running a tad late to pick up my car. He could have easily left as he had every right More

by dramsey13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daring
Dec 13, 2016 -

Bob Hook Chevrolet responded

Thanks for your kind words!

November 30, 2016

Excellent Service The City of Douglass Hills public works truck needed major repairs. Ryan helped us get it back in record time. Since it was our only working vehicle, More

by Bonnie Jung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daring
November 29, 2016

Dangerous This service center tried to make too much extra money on my safety behalf. They left 3 bolts loose in purpose and told me I but needed a sway bar and More

by Not your friend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim in the Service dept , Jimmy Harris, Ryan Daring
Dec 06, 2016 -

Bob Hook Chevrolet responded

Dear Sir...thank you for your feedback and I'd like to discuss this in more detail. To imply that we left your vehicle unsafe on purpose is simply untrue. When we make mistakes, we work hard to correct them, and I'd like to do that in this case as well.

November 22, 2016

New Truck TLC I purchased a new truck from Bob Hook back in August. I have had the truck in a few times for some exterior upgrades and a couple of minor maintenance More

by Chevy Trucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daring
November 17, 2016

Comfortable like family Helpful friendly rated excellent John is always updating me regarding my vehicle and when I am there he's in constant contact Very strong e More

by Jack Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gahimer
November 16, 2016

Awesome Ryan is always a great help. He made me comfortable with bob hook Chevrolet the moment I arrived. I will always come back and get my car serviced or l More

by Stigall22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daring
November 14, 2016

Ryan Daring Great Service Ryan Daring was a great rep. He returned all calls quickly, kept me updated on service. He was very nice and polite and a lot of help. I also like More

by tparrish01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Daring
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