
Bob Hook Chevrolet
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,522 reviews
Great dealership I've bought 3 vehicles from this dealership and Bill Dabney was my salesman everytime. Very professional and informative. Highly recommend the dealers I've bought 3 vehicles from this dealership and Bill Dabney was my salesman everytime. Very professional and informative. Highly recommend the dealership and Mr. Dabney. More
Bob Hook Chevrolet Rocks! Ryan Slucher and Kelly Byrd make a magnificent team. They were both caring, understanding, and consistent. We were treated with the upmost respect and Ryan Slucher and Kelly Byrd make a magnificent team. They were both caring, understanding, and consistent. We were treated with the upmost respect and our questions were answered both thoroughly and truthfully. The communication was constant and the follow-up showed that they truly value customer satisfaction. We traveled from another state to purchase a vehicle from Bob Hook Chevrolet and the experience was well worth it. More
New Purchase Wonderful experience every time I am come to Bob Hook Chevrolet! I have been coming here for many years for all of my vehicle needs and I wouldn’t hav Wonderful experience every time I am come to Bob Hook Chevrolet! I have been coming here for many years for all of my vehicle needs and I wouldn’t have it any other way! Phenomenal Service!!! More
I love my new car! So I may be a little biased but Bob Hook has been my go to for new cars for as long as I can remember. In total my family has bought 4 cars from here So I may be a little biased but Bob Hook has been my go to for new cars for as long as I can remember. In total my family has bought 4 cars from here and we couldn’t be happier! We’re treate like family and they help us get what we want without pressuring us into buying something we don’t need. They continually stay in our price range and leave us happy every time and I truly could not recommend Bob Hook anymore than I currently do. If you’re looking for a great new car Bob Hook is the place to go. More
John has been great help to us yesterday and the customer ex The experience at this dealership was great and I would recommend it to everyone. Please at least try it and you will find out yourself. The experience at this dealership was great and I would recommend it to everyone. Please at least try it and you will find out yourself. More
Best Dealership Experience I’ve been to many dealerships in the past but none of them can hold a flame to Bob Hook. This was literally the best experience I’ve ever had while bu I’ve been to many dealerships in the past but none of them can hold a flame to Bob Hook. This was literally the best experience I’ve ever had while buying a car. No haggle. Very pleased. They may have just earned 2 more customers for life! More
GREAT ENVIRONMENT! All of the staff is very friendly and helpful. I would recommend anybody to go here to purchase a car. I will definitely be going back in the future t All of the staff is very friendly and helpful. I would recommend anybody to go here to purchase a car. I will definitely be going back in the future to purchase another car. I feel very comfortable at Bob Hook. Overall it was a wonderful experience and I love my car. More
Waste of time I came in asking for a vehicle 5 persons could fit Online I selected Traverse bc it was 1st I was rushing my application. I told Jake I wanted somethi I came in asking for a vehicle 5 persons could fit Online I selected Traverse bc it was 1st I was rushing my application. I told Jake I wanted something in the $350 range he tells me of I could get a traverse for $350/Mo I would have one. Huh, why are you stuck on a traverse if I said I want something 5 ppl can fit inside of? The whole entire time that was wasted he kept talking to me like I was uneducated I have 2 business degrees. I had to suggest to him to look at used vehicles he pulls up online inventory. I asked to see a vehicle then he says oh I can't sell that sorry I took up your time that's all I have. I asked to use my job discount he says we'll see. After he found out he wasn't getting any down payment money to pocket he didn't want to sell me a vehicle. Most ppl tell you when inventory comes in & to come back or they'll call you. Shannon says save some money & come back. Huh I have a tax return of $11000 in my bank, ins policy of $25,000 I'm not putting any money down bc I like my money in the bank. I will make sure no one in my sorority, church, job, or places I volunteer come here. Jake Bishop lacks customer service skills/customer retention skills/lacks basic communication skills . Save your time going there. More
Great experience! Salesman William Dabney Overall a great experience Mr Dabney did a lot of work to find me the exact car I was looking for. This is why this has been my Dealership and Mr Dabn Overall a great experience Mr Dabney did a lot of work to find me the exact car I was looking for. This is why this has been my Dealership and Mr Dabney my sales rep for several years and several new cars. More
Fantastic professionals. Very personable. Ralph was terrific We will definitely come back Here to get a vehicle for our daughter in September when she gets her license. Great place overall, very friendly staff We will definitely come back Here to get a vehicle for our daughter in September when she gets her license. Great place overall, very friendly staff More