
Bob Hook Chevrolet
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,522 reviews
every experience, and i have had quite a few as i have been leasing cars with bob hook for several years now, has been perfect. they go above and beyond every single time. dave hook and david pryor contin been leasing cars with bob hook for several years now, has been perfect. they go above and beyond every single time. dave hook and david pryor continue to exceed my expectations (ie; i would reeaally love those shiny wheels, a sunroof, heated seats, but don't need the dvd player..can you find that for me?) they always deliver, and with smiles no less! car dealerships can be intimidating, especially being female, and are always completely draining, female or male. bob hook is the one car dealership i can walk into every time and not only feel welcome but actually end up sticking around for a bit enjoying my conversations with them. can't imagine there are many dealerships like that. the process, start to finish, is always a breeze. cecilia is so efficient and has everything ready for me to sign the second i sit down in her office. 7 minutes later and i'm out the door with my new car..and every little detail on/in it that i requested. can't beat bob hook.. you all are the best. thanks! More
Bill Dabney provided excellent customer service. He was very knowledgeable and kept me informed throughout the process. I definitely recommend this dealership and will be back!! very knowledgeable and kept me informed throughout the process. I definitely recommend this dealership and will be back!! More
John Knotts provided wonderful customer service and we had a seamless transaction! Everyone was so kind and went out of their way to help us. had a seamless transaction! Everyone was so kind and went out of their way to help us. More
Had a great experience, Bill was fun and easy to work with! Everyone we encountered treated us well. Not to mention their selection of music that day on point. with! Everyone we encountered treated us well. Not to mention their selection of music that day on point. More
A very nice atmosphere. Professional employees. Didn’t feel pressured at all. Bill Dabney was our salesman, he explained all the car’s features. He didn’t make us feel rushed. That’s really appreciated. feel pressured at all. Bill Dabney was our salesman, he explained all the car’s features. He didn’t make us feel rushed. That’s really appreciated. I would highly recommend this dealership if you’re looking for a car. More
These guys are awesome great service. We are a fire department and are excited for our new purchase. Thanks again !!! Mossy pond fire department. Florida department and are excited for our new purchase. Thanks again !!! Mossy pond fire department. Florida More
Fantastic customer service! I was actually discouraged but went in and was brought to a pleasant surprise when my salesman Bill took charge and told me I was done. Next thing I knew I was driving off in a but went in and was brought to a pleasant surprise when my salesman Bill took charge and told me I was done. Next thing I knew I was driving off in a new car and leaving my old one behind. I would recommend this dealership to anyone! 1 Million stars!!! More
Hi,John, Willie, Jason.You guys are wonderful and Hi, John, Willie, Jason. You guys are wonderful and professional. John I know you worked very hard even a follow up was appropriate. Thanks aga Hi, John, Willie, Jason. You guys are wonderful and professional. John I know you worked very hard even a follow up was appropriate. Thanks again H & A Supplies More
Never been to the dealership before. Had a great experience. Made the deal in 20 minutes. Highly recommend Max and the entire staff. Wonderful experience experience. Made the deal in 20 minutes. Highly recommend Max and the entire staff. Wonderful experience More