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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

January 31, 2020

every experience, and i have had quite a few as i have been leasing cars with bob hook for several years now, has been perfect. they go above and beyond every single time. dave hook and david pryor contin More

by arnold.elissa
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dave hook , David Pryor
Jan 31, 2020 -

Bob Hook Chevrolet responded

For us at Bob Hook Chevrolet, you are family! This is why David, Bob, Cecelia, and the entire teams goes above and beyond to ensure you are happy with your vehicle and our services. Congratulations on your new car and if you have any other concerns feel free to ask. Elissa, safe travels!

January 29, 2020

It is the second car I buy with Bob Hook, so I can tell they are very professional,and really friendly. I strongly recomend it. More

by Rperez69
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Bob Hook Chevrolet responded

Thank you for the recommendation and five star rating. We appreciate you as a valued customer and thank you for choosing Bob Hook Chevrolet for all of your vehicle needs. We look forward to working with you again and congratulations on your new car.

January 23, 2020

Bill Dabney provided excellent customer service. He was very knowledgeable and kept me informed throughout the process. I definitely recommend this dealership and will be back!! More

by Kenisha Mitchem
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bob Hook Chevrolet responded

Kenisha, thank you for the wonderful review as well as the 5-star rating. I am pleased to hear you found your experience with us to your liking. I am glad Bill was able to help you through your car-buying process. He is an excellent salesmen and an asset to our company. Thank you for choosing Bob Hook Chevrolet & we appreciate your recommendation. Looking forward to working with you again soon.

January 21, 2020

John Knotts provided wonderful customer service and we had a seamless transaction! Everyone was so kind and went out of their way to help us. More

by leslielinsman
Recommend Dealer
Yes
Employees Worked With
Willie Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bob Hook Chevrolet responded

Leslie, thank you for the review as well as the 5-star rating and your review on John. Thank you for choosing Bob Hook Chevrolet & congratulations on your new vehicle. We hope to see you again soon.

January 20, 2020

Had a great experience, Bill was fun and easy to work with! Everyone we encountered treated us well. Not to mention their selection of music that day on point. More

by Kristi
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bob Hook Chevrolet responded

Kristi, thank you for the wonderful review as well as the 5-star rating. Bill and the entire team, would like to congratulate you on your new vehicle. Thank you for choosing Bob Hook Chevrolet and we hope to see you again soon.

January 16, 2020

A very nice atmosphere. Professional employees. Didn’t feel pressured at all. Bill Dabney was our salesman, he explained all the car’s features. He didn’t make us feel rushed. That’s really appreciated. More

by Vicpad208
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bob Hook Chevrolet responded

Congratulations on your new vehicle, Vic! We appreciate your support and recommendation. We at Bob Hook Chevrolet, understands the pressures of the car buying experience that is why our staff are not only knowledgable but dedicated to match each customer with a vehicle that fits their needs, lifestyle, and budget. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are extremely proud of Bill and the service he provides. Thank you for choosing Bob Hook Chevrolet and please come visit us again, for all of your car needs.

January 13, 2020

These guys are awesome great service. We are a fire department and are excited for our new purchase. Thanks again !!! Mossy pond fire department. Florida More

by Tony Mazz
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bob Hook Chevrolet responded

Hi and congratulations, to all of you at Mossy Pond Fire Department! We appreciate the praise and four star rating. It was our pleasure and we hope you enjoy your new purchase. Thank you again, for choosing Bob Hook Chevrolet.

January 12, 2020

Fantastic customer service! I was actually discouraged but went in and was brought to a pleasant surprise when my salesman Bill took charge and told me I was done. Next thing I knew I was driving off in a More

by EWynters
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bob Hook Chevrolet responded

Congratulations, E. Wynters! We are delighted to know that Bill was able to get you in a new car. We pride ourselves in customer service - we treat everyone like family. Thank you for choosing Bob Hook Chevrolet and we hope to do business with you again in the future.

January 10, 2020

Hi,John, Willie, Jason.You guys are wonderful and Hi, John, Willie, Jason. You guys are wonderful and professional. John I know you worked very hard even a follow up was appropriate. Thanks aga More

by Handasupplies
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bob Hook Chevrolet responded

Hey H&A Supplies! On behalf of John and the rest of the team, you are very welcome and it was a pleasure to work with you; and we hope to see you again for all your vehicle needs. Thank you for choosing Bob Hook Chevrolet!

January 04, 2020

Never been to the dealership before. Had a great experience. Made the deal in 20 minutes. Highly recommend Max and the entire staff. Wonderful experience More

by Vette runner.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Minzenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Bob Hook Chevrolet responded

Vette, we are honored that you choose Bob Hook to be your first car buying experience. Congratulations on your first purchase! On behalf of Max and the rest of the team, it was a pleasure working with you and we hope to see you again for all of your vehicle needs.

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