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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

April 12, 2020

just to said great John Knotts was the perfect salesman for me. He wasn’t pushy, didn’t use clever sales talk, and was able to work with me to get the deal... More

by amadorjl05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Bob Hook Chevrolet responded

Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have an John on our team. We appreciate you choosing Bob Hook Chevrolet & we thank you for your patience.

April 09, 2020

John Knotts was the perfect salesman for me. He wasn’t pushy, didn’t use clever sales talk, and was able to work with me to get the deal I was hoping for. He also went the extra mile in maintaining a safe More

by Tony
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Bob Hook Chevrolet responded

Tony, your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured while keeping them safe during this COVID-19 Pandemic. We are lucky to have John on our team. We appreciate you choosing Bob Hook Chevrolet & we hope you enjoy your new purchase!

March 24, 2020

I had the best car buying experience ever at Bob Hook! Matt Cooper is the best and very helpful! He knew the vehicle inside and out! He answered my million questions and was extremely patient. Hands down More

by crissywku
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Mar 24, 2020 -

Bob Hook Chevrolet responded

Crissy, thank you so much for sharing your wonderful visit to our dealership. It is a joy to learn that Matt has provided you with an excellent and easy car-buying experience. Congratulations and if there is anything else we can do for you, please do not hesitate to let us know. Thank you for choosing Bob Hook Chevrolet.

March 20, 2020

Bill Dabney and the Bobhook team are always great to us. We have bought our last 3 cars from them and are never disappointed! Go see them! More

by smh681ky
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Bob Hook Chevrolet responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit and thank you for choosing Bob Hook Chevrolet.

March 17, 2020

It was fun to deal with Matt cooper he really help to walk throughout the process to get it done.excellent service thanks Matt cooper More

by Yamkhadka1202
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Mar 18, 2020 -

Bob Hook Chevrolet responded

Matthew, Thank you for taking the time to write a review! We a€™re thrilled to hear you were pleased with the high level of customer service with Matt.. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

March 15, 2020

Matt was amazing he was able to work magic! He was able to get my son his truck and me a car so he sold 2 for 1 More

by robinlucas0704
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Mar 16, 2020 -

Bob Hook Chevrolet responded

Thank you so much for taking the time out to give us some feedback and a five star rating. I'm glad that Matt was able to assist you and your son; and that it was an enjoyable experience. Thank you for choosing Bob Hook Chevrolet and we hope to see you again soon.

March 14, 2020

Used car purchase I hate the typical car buying experience - frustrating, time consuming, and gaming with each other. Jake was exactly the opposite - accommodating, fr More

by nbullinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Bob Hook Chevrolet responded

We at Bob Hook Chevrolet, understands the pressures of the car buying experience which is why our staff is not only knowledgable but compassionate and caring to match each customer with a vehicle that fits their needs, lifestyle, and budget. I am extremely proud of our staff, facilities, and the services we provide. Our goal for each customer to feel valued and satisfied with every interaction. We are glad that Jake was able to give you that outstanding experience we always strive for. Thank you for choosing Bob Hook Chevrolet and we hope to see you again soon.

March 14, 2020

Before I arrived at Bob Hook I had stopped at two other dealerships where I was ignored. After an appropriate amount of browsing time I was greeted by Matt Cooper. We discussed my wants/needs and he imme More

by Cbugsey
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Mar 16, 2020 -

Bob Hook Chevrolet responded

Thank you for taking the time to leave us a comment regarding your visit to our dealership. I am happy to hear that you are satisfied with our services and we appreciate your feedback. Customer service is extremely important to us, and we always do our best to meet our customers’ needs. Thank you for choosing Bob Hook Chevrolet and we look forward to working with you again in the future.

March 13, 2020

Matt Cooper was amazing to work with. He listed to my needs and found something that fit those needs in my price range. Thanks again. More

by kejak28
Recommend Dealer
Yes
Employees Worked With
Bob Hook Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Mar 16, 2020 -

Bob Hook Chevrolet responded

Congratulations on your new purchase. We at Bob Hook Chevrolet, are dedicated to matching our customers with the perfect vehicle to fit their needs, lifestyles, and budget. Matt is amazing and truly cares about his customers. We are grateful that you had such a wonderful experience with us and we hope to see you soon.

March 10, 2020

Great working with john this is the second vehicle I've bought and worked with john on. Made the whole process easy even took me to my house to get a vehicle I was trading in. Recomend him and the dealersh More

by Crossfit
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Bob Hook Chevrolet responded

Thank you for sharing your five-star experience with our team! John was happy to assist you with the purchase of your second vehicle. Congratulations and thank you for choosing Bob Hook Chevrolet! We appreciate your feedback, and we hope to serve you again for your future vehicle needs.

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