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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

May 30, 2020

Service was phenomenal, throughout the entire car buying experience. They also help find you the perfect car to fit your budget and needs. Would highly recommend them! More

by Keith.miller04
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Bob Hook Chevrolet responded

Your five star review is greatly appreciated, Keith. I am pleased to hear that you received phenomenal service throughout the car-buying process. We are so lucky to have an outstanding team. Congratulations on your new purchase & we hope to see you again soon.

May 28, 2020

The staff was fantastic to myself and my family. They were very courteous and accommodating. I had communicated with other dealerships and had nothing but trouble. But bob hook was helpful, kind, efficie More

by B.smith2832
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Kuchenbrod
May 28, 2020 -

Bob Hook Chevrolet responded

Thank you for the great review. We appreciate your support and five star rating. Please come visit us again, for all of your car needs, whether is be service or sales.

May 25, 2020

When we buy another one, it will also come from Bob Hook. Bought a used 2017 Ford F350 off the commercial lot, dealt with John Knotts, absolutely 0 bulls***. Price was right, super great place to buy from, di More

by Thomas K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Bob Hook Chevrolet responded

Thomas, thank you for sharing your five-star experience with our team! John was happy to assist you. Congratulations on your 2017 Ford F-350! We appreciate your feedback, and we hope to serve you again for your future vehicle needs.

May 23, 2020

After viewing 20 plus pictures of the 2016 F-350SD Service Bed work truck with material rack that was soon to be my New Fence Truck there was little to explore once I arrived to make my purchase:) More

by Robert
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Bob Hook Chevrolet responded

Thank you for the amazing and stellar review, Robert. We are pleased to hear that your experience with Bob Hook Chevrolet was outstanding. Congratulations on your 2016 F-350 SE Service Bed and we hope to see you again for all of your vehicle needs.

May 15, 2020

Used Transit 150 I told John Knotts what we were looking for, and he delivered. Van was "as described", and had all the racking already installed. Paperwork complete More

by andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Bob Hook Chevrolet responded

Andrew, we are glad to know you had a great van-buying experience with John. Congratulations and thank you for choosing Bob Hook Chevrolet for all of your vehicle needs.

May 11, 2020

Thank you Max and Bob for another great deal!!! My second purchase from Bob Hook Chevrolet in three years and won’t be my last! More

by Courtney R
Recommend Dealer
Yes
Employees Worked With
Bob Hook III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Minzenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Bob Hook Chevrolet responded

Congratulations on your latest purchase, Courtney! We are so glad to know that Max and Bob took really great care of you. Thank you for trusting Bob Hook Chevrolet and we hope to see you again in the future.

May 10, 2020

Unbelievable professional service with care. Enjoyed the experience. Colleen/ Cecilia make Bob Hook Chevrolet shine. Top notch service while experiencing an epidemic in the land. More

by ggreers
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen VanHouten
May 11, 2020 -

Bob Hook Chevrolet responded

Thank you so much for the five star rating and we would have to agree that Colleen/Cecilia are the superstars of Bob Hook Chevrolet. Thank you so much for sharing your experience and we look forward to working with you again.

April 22, 2020

Jimmy was a true gentleman and I was grateful to have him as a salesman. Cecilia was an angel with eyes like diamonds. Kelly was the man. 5 star experience overall. Thank you all so much. No pain,all gain. More

by kerrypawpaw3
Recommend Dealer
Yes
Employees Worked With
Bob Hook III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hook Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gahimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Lovelace
Apr 23, 2020 -

Bob Hook Chevrolet responded

Thanks for the excellent review, kerrypawpaw3! Our team hopes to work with you again.

April 15, 2020

Chevy 5500 We will definitely go back to Bob Hook for our commercial needs. This transaction was easy. We complied with social distancing and still got the equ More

by karpaul5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Bob Hook Chevrolet responded

Congratulations on your new purchase! It was a pleasure to work with you. Our customer satisfaction and safety is our number priority. We look forward to working with you in the future. Stay safe.

April 13, 2020

Perfect David Pryor and Bob Hook are hands down the best dealership and sales rep i have ever dealt with. We have now bought two cars and two Silverado's fro More

by shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pryor
Apr 14, 2020 -

Bob Hook Chevrolet responded

Thank you so much for your wonderful 5 star review. I am happy to hear David & Bob were able to help you successfully! Thank you for shopping at Bob Hook Chevrolet & enjoy your new vehicle!

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