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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

July 08, 2020

Phenomenal service from Michael Sweets. I have purchased a lot of vehicles for our business. Best experience to date!! Highly recommend Michael and the dealership! More

by tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Bob Hook Chevrolet responded

We are so happy to know your experience went well with Michael. Thanks for your feedback for us, Tom. We look forward to working with you again in the future for any other of your vehicle needs.

July 08, 2020

Amazing service and very prompt care! Highly recommended! John Knotts was very helpful and the entire team took great care of me whilst buying 2 vehicles for our fleet! Thanks! I will be back for my next flee More

by athena.vinylfanatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Bob Hook Chevrolet responded

Congratulations and thank you for the great review, Athena. We will be sure to thank John and the rest of the team for providing you with excellent service. We look forward to working with you again.

July 06, 2020

Robert was a awesome young man! He did what it took to get us the Truck we need him and Jake worked so hard and went above and beyond. Definitely gain all my future business! More

by israeldouglas97
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Liberty
Jul 06, 2020 -

Bob Hook Chevrolet responded

Israel, thank you so much for taking the time to give us feedback about working with Robert. We really appreciate it. Please feel free to reach out if there is anything else we can assist with. We are here to help! Thanks for making the drive out.

July 02, 2020

Everything was easy and smooth. Everyone was so helpful and nice. Best car buying experience I could've ask for. Would definitely recommend to a friend More

by Clcoleman91
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Bob Hook Chevrolet responded

Thanks for the great rating, Coleman! We would like to congratulate you on your new purchase and we hope to you enjoy your new ride.

June 30, 2020

Mr. Dabney was very professional and took time to help us get into the right vehicle. No pressure and the right payment where we wanted to be great sales man and staff. More

by jmontanj
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Bob Hook Chevrolet responded

Thank you and congratulations! It was a pleasure to assist you. It was a true joy. Let us know if you have any further needs.

June 29, 2020

very helpful and easy to work with Bob Hook staff bent over backwards for me in the purchase of 2 trucks. The sales person, Michael Sweets was friendly and easy to work with. Everythi More

by richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Rogers
Jun 30, 2020 -

Bob Hook Chevrolet responded

Thank you for the great review, Richard. We will be sure to thank Michael and Doug for providing you with an excellent car-buying experience. We look forward to working with you again.

June 26, 2020

Great experience John Knotts was a pleasure to work with. We worked over the phone with John, and then drove about 140 miles to pick up a used Ford Transit for our bu More

by riversedgecanoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Bob Hook Chevrolet responded

We are happy to know that you had a good car-buying experience with us and with the help of John! We look forward to any future visits!

June 14, 2020

Bob hook chevrolet is my favorite dealership to get a car. They make the process of buying a car extremely easy and it doesn't hurt that the staff is very friendly. Bill Dabney helped us with finding and More

by Bexhart
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Rogers
Jun 15, 2020 -

Bob Hook Chevrolet responded

Thank you for your five star review. Your wonderful review on Bill and Jason was greatly appreciated. We are honored to have them on our team. Thank you for choosing Bob Hook Chevrolet & congratulations on your new purchase.

June 07, 2020

Great experience working with Bill Dabney. He was very helpful and made the whole process enjoyable and stress free. I would definitely recommend Bill at Bob Hook Chevrolet for anyone in search of a new v More

by mjsass16
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Bob Hook Chevrolet responded

mjsass16, thank you for taking the time to share with us your great feedback. We are so glad to know that you enjoyed our services. We welcome any future business. Please take care!

June 04, 2020

A Wonderful and Easy Purchase We bought a truck through Bob Hook. We dealt with Michael Sweet. I always dread the dealer experience, but this transaction totally put me at ease. T More

by meeker.val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Bob Hook Chevrolet responded

Val, thank you so much for your great feedback for Michael. We are so glad to know of his outstanding and fabulous care. Congratulations on your truck! We hope you like it. Let us know if we can help you with anything else.

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