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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

September 11, 2020

Kristen Banks at Bob Hook Chevrolet was AWESOME! So helpful and knowledgeable! I wouldn’t want to buy a car from anyone else! Thank you More

by Nancyafaulkenburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristan Banks
Sep 11, 2020 -

Bob Hook Chevrolet responded

Nancy, thank you for the positive feedback. It is great to know that your experience with us went well and that Kristan was professional and knowledgeable. Congratulations! We value you as a customer and hope to see you again soon!

September 08, 2020

It was pleasant, easy and straight to the point! Colleen was very knowledgeable and fun to work with. I highly recommend both Bob Hook and Colleen! More

by gordon24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Sep 08, 2020 -

Bob Hook Chevrolet responded

Gordon, thank you for the positive rating! We are happy to know that so far you have had a good experience with Colleen and we hope to see you again soon! Thank you for your recommendation and we hope to see you again.

September 06, 2020

Really enjoyed working with Jake Bishop. He made the whole process so simple, and was extremely informative. Many salespeople can be pushy, but Jake was anything but. Highly recommend seeking him for an More

by JonSearle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Bob Hook Chevrolet responded

Jon, we appreciate the awesome 5-star review for Jake. Congratulations and thank you so much for the recommendation!

September 04, 2020

This is the third or fourth vehicle I have purchased from Bob Hook Chevrolet. Max went above and beyond locating the correct truck for me. More

by eminzenberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hook III
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Minzenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Rogers, Keith McDonald
Sep 08, 2020 -

Bob Hook Chevrolet responded

eminzenberger, Thank you so much for sharing your wonderful shopping visit. It is a joy to learn our team has provided you with an excellent and easy experience by Max. Congratulations on another vehicle! If there is anything else we can do for you, please do not hesitate to let us know.

September 02, 2020

Jake was awesome! He explained everything to my wife and I at the level we needed! Everything was super quick and easy and he worked with us at a high level. Super transparent and efficient. Thank you Jake! More

by joeyham23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Bob Hook Chevrolet responded

Joey, thank you for your five star review. We are extremely grateful for our staff and the services they provide; especially Jake. Congrats on your new purchase, we thank you for choosing Bob Hook Chevrolet. We hope to see you again soon.

August 27, 2020

Came in with no appointment, met Max when I walked in. He was patient, honest, understanding, and provided awesome guidance! When I tell you - fastest approval and process - ever!! I spent less than 4 hours More

by mattie.eubank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Minzenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Bob Hook Chevrolet responded

Congratulation and thank you for the great review, Mattie! We will be sure to thank Max for providing you with excellent service. We look forward to working with you again!

August 25, 2020

Michael Sweets was very good to work with. he was always pleasant and responsive to all the questions I ask. We are pleased with our new Truck. Thanks for all the great help during our purchase. Terry More

by tosborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Bob Hook Chevrolet responded

Thank you for taking the time to leave us a great review for Michael! It was a pleasure to work with you. Please enjoy your new truck! We'd love to assist you again.

August 22, 2020

Great place if you’re looking for a vehicle to buy or lease. Matt Cooper was great to work with and very knowledgeable of the vehicle. Would recommend to anyone !! More

by danlong804
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Aug 24, 2020 -

Bob Hook Chevrolet responded

Thank you, Dan, for taking the time to leave us your positive feedback. We are happy to know that you had a great experience with Matt and we hope to see you again in the near future!

August 18, 2020

Don is the reason we can all feel good about buying a vehicle. You found a real friend when you talk with him! Thanks Don More

by Masarati150kmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Mills
Aug 19, 2020 -

Bob Hook Chevrolet responded

Thank you for taking the time to share your great car-buying experience with Don! We hope you continue to love your new ride, and we are looking forward to taking care of auto needs in the future.

August 13, 2020

John and Tim at Bob Hook Chevrolet really treated us like family. My wife, kids and dog were on a road trip and had a significant mishap with the Chevy while in Louisville. They hobbled into Bob Hook and i More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sanders, John Mathis
Aug 14, 2020 -

Bob Hook Chevrolet responded

Thank you for leaving us a great review, RB It was a pleasure to work with you, and we invite you back at any time.

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