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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

September 17, 2020

Bob Hook Chevrolet is #1 Car Dealership in my book, so if you are shopping for a vehicle view Bob Hook Chevrolet inventory first and if you stop by ask for Sales Representative Colleen VanHouse she is th More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen VanHouten
Sep 18, 2020 -

Bob Hook Chevrolet responded

Christine, thank you for taking the time to share your experience with us. It's wonderful to know that Colleen provided you with excellent service! Please let us know if we can be of any further assistance.

September 15, 2020

He helped fix his mistake he made on the mirrors. I would highly recommend him to family and friends in the near future. Thanks Jake More

by miriam2040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Bob Hook Chevrolet responded

Miriam, glad you're happy with the way we do business here! Please don't hesitate to reach out in the future if you need any further auto-related assistance. Jake and the rest of the team will gladly welcome you back!

September 15, 2020

Jimmy Harris & all bob hook teammates made buying my car wonderful. I cannot Thank them enough for the amazing easy Experience.I Loved the professionalism. More

by Trinity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Bob Hook Chevrolet responded

Trinity, thank you for taking the time to write a positive review! We are happy to hear that Jimmy was able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your new ride, feel free to give us a call!

September 15, 2020

Wonderful experience as always Colleen was absolutely wonderful. Mike Higdon did a fantastic job!!!!!!! Thanks Bob Hook I will recommend you guys ! Thank you again More

by cgossact
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen VanHouten
Sep 15, 2020 -

Bob Hook Chevrolet responded

Congratulations and thank you for taking the time to leave us a great review! On behalf of Mike, it was a pleasure to work with you. We'd love to assist you again. Please take care.

September 14, 2020

Jake Bishop has been the best person I have worked with during my six months experience looking for a vehicle. They did not have the car I was looking for but he never gave up until he found what I wanted. More

by tessanstyx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Bob Hook Chevrolet responded

Thank you for the positive feedback! We are delighted to know that you found Jake be friendly and thorough. We appreciate your recommending us and we hope that you will visit us again!

September 14, 2020

Friendly employees and great service all around. Highly recommend. If you are looking for a Camaro new or used highly suggest seeing Jake Bishop. Great dealership. More

by brandonpotts7793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Bob Hook Chevrolet responded

Thank you for taking the time to leave us a great review! On behalf of Jake, it was a pleasure to work with you. We'd love to assist you again.

September 14, 2020

Worked with Kristan Banks on our purchase of a 2021 suburban high country. She was quick to answer any questions and made the process as smooth and fast as possible. I highly recommend her if you are l More

by mark g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristan Banks
Sep 16, 2020 -

Bob Hook Chevrolet responded

Mark, congratulations on your new 2021 Suburban High Country and thank you so much for the positive review! Kristan will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

September 13, 2020

Robert was very patient and not pushy. he was also very nice and friendly. Everyone else works there was very nice and friendly as well! More

by Rebecca Chiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Liberty
Sep 14, 2020 -

Bob Hook Chevrolet responded

Thanks for the wonderful review, Rebecca! Robert and the team welcome you back anytime.

September 13, 2020

My car buying experience with Jake at Bob Hook was the absolute best EVER. From the very beginning he listened to exactly what I wanted in a vehicle and I felt like I was talking to a PERSON, not a “car s More

by caitlin.m.livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Bob Hook Chevrolet responded

Thank you for the great review, Caitlin. We will be sure to thank Jake for providing you with the BEST car buying experience EVER! We look forward to working with you again.

September 11, 2020

Excellent service. Matt worked with me and got me into a new car quickly when I was experiencing issues with my car and was faced with expensive repairs. More

by Allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Sep 11, 2020 -

Bob Hook Chevrolet responded

Thank you for the great review, Allison! Congratulations and we will be sure to thank Matt for providing you with an easy and smooth car-buying experience. We look forward to working with you again!

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