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Bob Hook Chevrolet

Louisville, KY

4.9
1,522 Reviews

4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,522 reviews

November 02, 2020

Robert did a fantastic job assisting us with a new truck purchase. We told him what I was looking for and what I wanted to pay and he made it happen. Excellent work. More

by Larryb67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hagan, Cecelia Browning, Robert Liberty
Nov 02, 2020 -

Bob Hook Chevrolet responded

I appreciate the kind words for Robert and the fantastic rating, Larry! Congratulations on your new truck and we hope to see you again at Bob Hook Chevrolet!

Nov 02, 2020 -

Bob Hook Chevrolet responded

Larryb67, We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!

November 02, 2020

Very knowledgeable salesperson, Matt Cooper. Nice dealership and they were accommodating of our schedule as we were in a hurry the day we came in. Highly recommend! More

by rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Nov 03, 2020 -

Bob Hook Chevrolet responded

Rob, I am glad to hear that you enjoyed our services. I agree with you, Matt is very knowledgeable and accommodating and this is why we are lucky to have him on our team. Thank you for choosing Bob Hook Chevrolet and we look forward to working with you again in the future. Have a great day!

November 02, 2020

Mr. Dabney was very helpful. I had a few concerns with the car I originally went in to test drive and decided not to purchase, but by the time I got home (6 mins away) he called with something better and More

by Tyelverton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Nov 02, 2020 -

Bob Hook Chevrolet responded

Hi Tyelverton, we are so happy to read such a great review about Bob Hook Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2020

Jake is awesome! Easy transaction, friendly, Covid safe. We came from Versailles and will likely return. Thank you for making a normally miserable experience painless. More

by Dawson1000words
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
Nov 02, 2020 -

Bob Hook Chevrolet responded

Thank you for traveling from Versailles to see us. We truly appreciate your business and are so glad Jake provided you with an excellent experience. Have a wonderful week!

Nov 02, 2020 -

Bob Hook Chevrolet responded

Dawson1000words, We greatly appreciate your 5 star review! We are happy to hear Jake was able to help you successfully. Thank you for choosing Bob Hook Chevrolet.

October 30, 2020

Mr.Dabney was very polite and made my car purchase less stressful, he was very knowledgeable and detail with every question I asked. I will definitely recommended him to my family and friends. More

by Rubyjo502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Oct 30, 2020 -

Bob Hook Chevrolet responded

Thank you for recommending Bob Hook Chevrolet, Rubyjo502. It was our pleasure to assist you. We will be sure to let our team know that you are happy with our services. Have a wonderful day and let us know if there is anything else that we can do for you.

October 30, 2020

Great service great working with Bob Hook got a great deal easy to work with filled up gas tank cleaned car have Bob Hook advantage plan More

by Rsetee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Banks
Oct 30, 2020 -

Bob Hook Chevrolet responded

Hi Rsetee, we are so happy to read such a great review about Bob Hook Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2020

Kristan was very professional and courteous. Everything went smooth as butter. I would highly recommend asking for her by name. We are so excited about our new car. Thanks Tamara Estes More

by tamaraee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Banks
Oct 30, 2020 -

Bob Hook Chevrolet responded

Tamara Estes, thank you for your positive review and recommendation for Kristan. We appreciate your business and look forward to your next visit.

October 30, 2020

John and Clay both have been an absolute pleasure to work with I have brought my vehicle up here two times for body work I have also brought my car up here for oil changes as well I purchased my equinox from More

by Vann_Christina24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay works with John and Amy, John Mathis, Amy Edwards
Oct 30, 2020 -

Bob Hook Chevrolet responded

Thank you for taking the time to share your overall great experience, Vann_Christina24! We appreciate your feedback for John and Clay and look forward to your return.

October 29, 2020

Bill Dabney you are one of God's children. Mr Bob Hook you are down to earth loving person. I recommend the Bob Hook Family More

by binkyfleming74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hook, William Dabney, Cecelia Browning
Oct 29, 2020 -

Bob Hook Chevrolet responded

Thank you for taking the time to leave this wonderful 5-star review! We are truly blessed to hear such great praise from you. We can't thank you enough and look forward to serving you again soon!

October 29, 2020

Very friendly and knowledgeable people that will assist you. Their whole process made finding a car and making the purchase easy. Their website was easy to search their inventory and following the steps, More

by Humpster57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Kuchenbrod, Cecelia Browning, Matt Cooper
Oct 29, 2020 -

Bob Hook Chevrolet responded

Thank you so much for the wonderful feedback and 5-star rating! Congratulations on your new car! We truly appreciate your business and are looking forward to working with you again down the road.

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