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Bob Hook Chevrolet
Louisville, KY
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,462 reviews
October 02, 2020
Kristan B. Was absolutely amazing to work with. I let her know what I was looking for, and she found the best vehicle for me! She really found my perfect car. Everyone keeps telling me that it is very obviou know what I was looking for, and she found the best vehicle for me! She really found my perfect car. Everyone keeps telling me that it is very obviously mine! It’s also a dream to drive. More
by J Ryan
October 01, 2020
Bill was amazing, helping me find the best car to fit my budget and family!! Thanks a lot!! Thank you David hook for your help also! You guys rock! budget and family!! Thanks a lot!! Thank you David hook for your help also! You guys rock! More
by Spointer79
September 30, 2020
Kristan(salesmen) made it easy to purchase my 2017 Chevy cruse. She made me a promise that I would get a approved for my loan within 1hour and 1/2 and she did just that. Thank you for being so efficient. I cruse. She made me a promise that I would get a approved for my loan within 1hour and 1/2 and she did just that. Thank you for being so efficient. I would definitely recommend my friends that are looking to purchase a new car. More
by n39clay
September 30, 2020
Bob Hook goes out of their way to get you in a car you will leave happy in. Bill Dabney has helped me twice now and I couldn't be happier. Got me in a car I love with the payment I needed to make it happe will leave happy in. Bill Dabney has helped me twice now and I couldn't be happier. Got me in a car I love with the payment I needed to make it happen. Thanks Bill and the Bob Hook team! More
by madams71217
Employees Worked With
September 30, 2020
This was the best experience I have had buying a car. I would definitely recommended this company and the sales reps that helped me out. Great job Bob hook team! would definitely recommended this company and the sales reps that helped me out. Great job Bob hook team! More
by 1 Satisfied Customer
September 29, 2020
Great service and sales people. I’ve been a customer for 23 years and they have consistently been taken great care of my chevrolet vehicles. Jimmy Harris was my sales representative. 23 years and they have consistently been taken great care of my chevrolet vehicles. Jimmy Harris was my sales representative. More
by Jeff@nittayumastudio.com
September 29, 2020
This dealership was so friendly and very easy to work with. I felt like i was around people who truly cared for me! Matt Cooper sold me my new Blazer and i am so thankful to have worked with him! with. I felt like i was around people who truly cared for me! Matt Cooper sold me my new Blazer and i am so thankful to have worked with him! More
by Mrsfuller1003
September 29, 2020
Jake was a good salesman to work with. Honest and fair. Set the expectations and the expectations were met and succeeded. Ive bought many cars over the years and have had some bad experiences. This was Set the expectations and the expectations were met and succeeded. Ive bought many cars over the years and have had some bad experiences. This was not one of them. Top notch my friend. More
by Josh Weyler
Employees Worked With
September 29, 2020
Very easy purchase experience with zero pressure and fair price! Thank you Bill Dabney for being so well informed and helpful throughout the purchase process! price! Thank you Bill Dabney for being so well informed and helpful throughout the purchase process! More
by coreykoellner
September 28, 2020
Jimmy made the car buying experience easy and hassle free!! The whole team at Bob Hook was exceptional I’d recommend Jimmy and his team to anyone needing a car! free!! The whole team at Bob Hook was exceptional I’d recommend Jimmy and his team to anyone needing a car! More
by B
Employees Worked With
