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Bob Hook Chevrolet

Louisville, KY

4.9
1,522 Reviews

4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,522 reviews

November 11, 2020

I buy from this guys use truck Toyota Tundra..Customer I buy from this guys use truck Toyota Tundra. .Customer service is excel. I work with William Dabney . He was helpful with everything. After i buy More

by v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Nov 11, 2020 -

Bob Hook Chevrolet responded

We truly appreciate the positive feedback and 5-Star rating! Congratulations on your Toyota Tundra! We're glad William provided you with an excellent buying experience and look forward to seeing you again soon.

November 10, 2020

Michael was great to deal with was always willing to get information and help. This is the 1st new truck my company has bought since 1998. Interesting enough the truck we bought new in 1998 was a Chevy Kodi More

by doitbest.matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
Nov 10, 2020 -

Bob Hook Chevrolet responded

Matthew, congratulations on your new 6500 Chevy. We know you going to love it for many miles and years. Thank you for your business and we hope we can be of service again in the near future. Enjoy!

November 09, 2020

We had an excellent experience with Jimmy Harris and Robert Liberty. They were both helpful, accommodating, and not pushy as they helped us to make a good vehicle purchase! More

by andrew93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris, Robert Liberty
Nov 10, 2020 -

Bob Hook Chevrolet responded

Andrew, awesome to hear that Jimmy and Robert provided you with a 5-star experience. Congratulations and welcome to the Bob Hook Chevrolet family! it's been a pleasure handling your auto needs.

November 09, 2020

Jimmy Harris and Robert Liberty were fantastic! Super helpful and left with a great deal on two new to us us cars. Would definitely recommend! More

by Lacie S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris, Robert Liberty
Nov 10, 2020 -

Bob Hook Chevrolet responded

Congratulations on your two new vehicles! We're delighted to have made your experience a fantastic one and to hear that Jimmy and Robert are highly recommended by you. Thank you for your business and we hope to see you again in near future.

November 08, 2020

Had an absolutely great experience with these guys. Worked with Gregory and Jason and they were both very open and friendly from the moment I walked in to the moment I left. They made the whole process More

by matt727s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Greg Coleman
Nov 09, 2020 -

Bob Hook Chevrolet responded

Thank you for choosing Bob Hook Chevrolet Matt, to know that Jason and Gregory made your experience great is fantastic news. Our team certainly appreciates your business and praise and we thank you for your recommendation. Have a fantastic week!

November 05, 2020

From start to finish my experience was great! Thank you to everyone I spoke with at Bob Hook Chevrolet but also a big shout out to Jake Bishop for hooking me up with my new suburban! More

by crawford.byron9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
Nov 05, 2020 -

Bob Hook Chevrolet responded

Congratulations on your new Suburban! Thank you for taking the time to write to us it's always great to hear from our valued clients. We appreciate your feedback as well as your five star rating for Jake and our team.

November 04, 2020

We had the pleasure of working with Jake Bishop. He was awesome. I would recommend to my family and friends. You can tell that he loves working with people. And it really shows in the way he treated us!!! More

by anderson.aerica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
Nov 04, 2020 -

Bob Hook Chevrolet responded

Anderson, thank you for your compliments for Jake and for choosing Bob Hook Chevrolet! We appreciate your feedback and the recommendation. Congratulations, we look forward to serving you again in the near future. Best!

November 04, 2020

Vehicle was a great deal. Bob is a great guy who was honest and super helpful. Would recommend this place for a good used car. More

by Sweaver10280
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Nov 04, 2020 -

Bob Hook Chevrolet responded

Thank you for your kind words and warm review. To know that we have earned your trust means the world to us. We're always glad to help should you need anything in the future, we're just a phone call away. Have a wonderful day!

November 03, 2020

Jake was a dream to work with. From the beginning I felt like I was talking with a friend. There was no pressure just facts. He got me a great value on my trade and the finance team got me a great rate. I l More

by Magab46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Jake Bishop
Nov 04, 2020 -

Bob Hook Chevrolet responded

We appreciate the 5-star and valuable feedback! It's so great to hear that you enjoyed your buying experience with Jake and that you appreciated your trade-in value and finance rate. Congratulations on your new vehicle, we know you're going to love it for many miles and smiles.

November 02, 2020

Wouldn’t go anywhere else. Always take great care of me and my family friendly people. Great work. Best body shop and service department thanks More

by Jenmatjes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moneypenny , John Mathis
Nov 02, 2020 -

Bob Hook Chevrolet responded

Thank you for your loyalty and trust. It's so gratifying to hear such wonderful feedback. We're so glad we could be of service to you and your family and we look forward to our next visit.

Nov 02, 2020 -

Bob Hook Chevrolet responded

Thank you for the great review, Jenmatjes! We are happy to know that you enjoyed our services. We can't wait for your next visit!

Nov 02, 2020 -

Jenmatjes responded

My family and I are very pleased to do business with the hook family. Always get great service both from sales and the service departments. Wouldn’t want to do business with anyone else. Thanks for a great job on our car Sincerely Shari Cox and family

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