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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

October 08, 2020

We worked with Jake Bishop in purchasing our 2018 Chevrolet Silverado LT 4WD. We viewed 5 vehicles and test drove 3 of those vehicles. Jason was very thorough in his description of the vehicles and More

by jhayden6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Bob Hook Chevrolet responded

Thank you for the 5-Strs! I am pleased to hear Jake was able to help you purchase your new 2018 Chevy Silverado LT. We are so lucky to have him on our team. We really appreciate you choosing Bob Hook Chevrolet and we hope to see you again soon.

October 08, 2020

Friendly staff, great salesman, BillDabney. On the spot, knowledgeable, helpful. 2nd vehicle bought from him and Bob Hook Chevrolet. We will go back and when we do I hope he’s still around. Thx More

by brookskl717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Bob Hook Chevrolet responded

Congrats on your new vehicle and thank you for the 5-Stars! The high regard for Bill is appreciated and we're happy to share your feedback with him. We look forward to seeing you down the road. Enjoy!

October 08, 2020

Worked with John Knott to purchase GMC 3500 van. I asked John to find me a 2nd van needed for business. The van even had new bolts for the temporary license plate. Thanks John. Tim Whitfill More

by Tim Whitfill
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Bob Hook Chevrolet responded

Hi Tim, we're so happy to hear that John found you the perfect GMC 3500 van for your business! We appreciate you taking a moment to leave us such a great review and hope to serve you again very soon. Be well!

October 08, 2020

Had a great experience working with Jimmy to purchase my Camry. I will be back to purchase again and also for regular service maintenance as needed. More

by mikeandjackiec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Bob Hook Chevrolet responded

Mike and Jackie, it's fantastic to hear that you had a great experience with Jimmy on the purchase of your new Camry. Thank you for your business, we can't wait to have you in for your first service. Have an awesome day!

October 05, 2020

Did a great job! Found me the car I wanted and did it with no effort! Check out non hook for a great opportunity for a new car! More

by Jayovaraw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Bob Hook Chevrolet responded

Congratulations on your new car! It has been a pleasure providing you with an effortless experience and we look forward to seeing you again soon.

October 05, 2020

The salesman was very helpful, knowledgeable, and professional. I do wish the dealership offered more incentives to customer who buy used cars ,perks for example free oil changes, Free Sirius radiio More

by e.colston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Bob Hook Chevrolet responded

Thank you so much for the great review for Bill and Jason! They are excellent at what they do and we are so lucky to have them on our team. We appreciate your constructive criticism, you gave us a lot to think about. Thank you for visiting Bob Hook Chevrolet and we hope to work with you again down the road.

October 05, 2020

We received Excellent customer service from Bill Dabney and Mike Higdon. They allowed us to test drive several options and heard our feedback. They stayed within our budget and met our needs. More

by Shelia G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Bob Hook Chevrolet responded

Shelia, we're elated to see that Bill and Mike helped you find the perfect car to meet your needs. Thank you so much for the high rating, we look forward to serving you again soon.

October 04, 2020

Great experience from beginning to end. John Knotts had most of the paperwork done before our arrival and made the rest easy. Everyone in the office was very nice and knowledgeable. I would recommend them More

by gloriaberard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Bob Hook Chevrolet responded

Gloria, we're so glad we were able to help you with your buying experience and to see that John handled everything timely for you. Thanks for placing your trust in us and your willingness to share.

October 03, 2020

Thank you jimmy Harris and bon hook for the great service I highly recommend and will be back for my next vehicle! Bob hook rocks More

by Bcardwell23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Bob Hook Chevrolet responded

Thank you very much for your review. We're pleased our efforts resonated with you and that you had a great experience with us. Safe Travels!

October 02, 2020

I thoroughly enjoyed the experience of carbine heaters there was no nonsense pricing and no hard pressure sales pitch. Jake was very informative and made it an easy process. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Bob Hook Chevrolet responded

Thank you for your positive review, Jay. We appreciate your feedback and are very glad that Jake was able to make your experience a great one!

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