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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

October 12, 2020

I have never been to a friendlier or more efficient dealership than Bob Hook Chevrolet! They are so easy to work with and their service department is amazingly fast! ! Keep up the good work!! More

by TheCrawfords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Slucher, Matt Cooper
Oct 13, 2020 -

Bob Hook Chevrolet responded

Thank you for choosing Bob Hook Chevrolet as your preferred dealer. We appreciate your perfect rating and can't wait to serve you again soon.

October 11, 2020

I drove 3.5 hours to Bob Hook and they were totally worth the trip!! Thank you so much Matt Cooper you are awesome!! I highly recommend anyone looking for a vehicle to check them out! More

by Courtneyngray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Oct 12, 2020 -

Bob Hook Chevrolet responded

Courtney, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 10, 2020

I would have NEVER thought that the experience of buying a car could be a pleasant one...........until I walked into Bob Hook Chevrolet! From the minute Kristan Banks greeted me at the door, I felt a connec More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristan Banks
Oct 12, 2020 -

Bob Hook Chevrolet responded

Linda, Congratulations on your new vehicle! We're so glad to hear about your five star purchasing experience with Kristan and your endorsement of Bob Hook Chevrolet means so much to us. We look forward to seeing you in for your first service visit. Best!

October 10, 2020

My experience with Matt at Bob Hook was nothing but exceptional. Matt was very helpful and knowledgeable about the whole car buying experience. I would recommend Matt to anyone who wants great experi More

by Bobbiechaney215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Oct 12, 2020 -

Bob Hook Chevrolet responded

Bobbie, thank you for your wonderful response to the quality of service that Matt and our staff provides! We hope you continue to choose Bob Hook Chevrolet for all your vehicle needs! Take care!

October 10, 2020

Had a good experience at Bob Hook Chev. Worked with Bill Dabney and came to a price we both could live with. Win Win Haved purchased 3 other vehicles from Bob Hook in the past and very happy with all of th More

by Red Sox Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Bob Hook Chevrolet responded

It is great to hear Bill and Jason took such great care of you! Thank you for taking the time to notice those efforts and for leaving such an awesome review! It means so much to us to have earned your trust and repeat business! If there is anything else we can do to assist you, please let us know! Take care!

October 10, 2020

Colleen Vanhouten was an amazing person to purchase a car from. As soon as I walked it I had a great vibe. She listened to everything I wanted and kept me in my price range. I had previously had horrible exp More

by Samantha.jb77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Oct 12, 2020 -

Bob Hook Chevrolet responded

Samantha, thank you for sharing your great five-star feedback and congratulations on your new car! We are sure you are going to thoroughly enjoy it for many years to come and are so happy that it fits within your budget. We hope to see you again soon to provide you with another great experience!

October 09, 2020

I had such a wonderful experience, and Mr. Bill Dabney provides the most amazing service! And I am loving my new car! Will definitely be coming here for all my future care purchases! More

by Mking7174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Bob Hook Chevrolet responded

Thank you for the perfect score and positive feedback. We're thrilled to see that Bill provided you with an amazing car buying experience. Congratulations on your new car and welcome to the Bob Hook Chevrolet family. We hope to serve you again soon.

October 09, 2020

The experience I had with Jake was hassle free. He stayed late when I needed him to, and worked with me on price and trade-in value. He knows that if he takes care of me now that I’ll be back to buy another More

by Zackdhodge
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Bob Hook Chevrolet responded

Zack, thank you so much for your feedback! Jake will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care and enjoy your new vehicle!

October 09, 2020

Had an awesome experience working with Mitchal Terry. She was an Ultimate professional very knowledgeable of the vehicle and services that was offered by your company. More

by cedrica3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchal Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Bob Hook Chevrolet responded

Cedrica, thank you for your high star rating. We're happy to see that your experience was excellent! We strive to deliver a great experience to all of our valued customers and we are grateful Mitchal provided just that. We hope to see you again soon!

October 09, 2020

Fantastic experience at Bob Hook. Matt Cooper was easy to work with and very helpful. Would recommend this dealership to anyone looking to purchase a vehicle. More

by Kpmx77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Oct 12, 2020 -

Bob Hook Chevrolet responded

We're so glad to hear that Matt was easy to work with and made your experience fantastic. Thank you for shopping at Bob Hook Chevrolet and we hope to work with you again in the future.

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