
Bob Hook Chevrolet
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,522 reviews
Great prices! Great people! Better service!First time Great prices! Great people! Better service! First time buying off a major lot my sales representative Mitchal she made my first experience great! T Great prices! Great people! Better service! First time buying off a major lot my sales representative Mitchal she made my first experience great! They where very patient with me on the process of getting my car. And made me feel it was no pressure to the process. Thumbs up from me definitely considering coming back for future purchases. More
Just wow. Thank you to Cecilia Browning / finance manager, for rocking those numbers. Thank you to Max Minzenberger, guru salesman, for being patient and answering all our questions. We got a great manager, for rocking those numbers. Thank you to Max Minzenberger, guru salesman, for being patient and answering all our questions. We got a great deal! As my grandma would say “they’re good folk”. More
I had a great experience today buying a car! The staff was friendly and very informative. They gave me time and space to make a decision and went out of the way to help me feel comfortable with my options was friendly and very informative. They gave me time and space to make a decision and went out of the way to help me feel comfortable with my options. More
I bought a 2008 BMW 335i that had been traded in recently. I live about 100 miles away so I work with the sales staff via e-mail before I came and looked at the car. The whole process was very tra recently. I live about 100 miles away so I work with the sales staff via e-mail before I came and looked at the car. The whole process was very transparent and the car was as described. I was given an all in price before I came up......other dealers I tried to buy a car from changed the price when I got there or the car wasn't as described. Not the case here. I worked with Matt Cooper when I got there and he was excellent to deal with and got the transaction done fast. I very pleasant experience.......and I love my new car. More
Mitchal Terry, tracked me down on the lot attempting to find “new arrival” I saw same day on a website! Did everything possible to show me truck! very direct with questions/answers! find “new arrival” I saw same day on a website! Did everything possible to show me truck! very direct with questions/answers! More
Matt Cooper was my salesman helping me look for a car for my 17-year-old. Even let me take the vehicles that I was looking at to my local mechanic to be checked. He make sure to keep me in my price range and my 17-year-old. Even let me take the vehicles that I was looking at to my local mechanic to be checked. He make sure to keep me in my price range and follow the specifications that I wanted, low miles, no more than two owners, etc. He gave me for a shot at any new trading they came in. Highly professional and will do business with him again More
Employees courteous and polite.car repaired in a timely mannor.Cleaned and buffed car,looked great! I will recommend bob hook chevrolet in the future. mannor.Cleaned and buffed car,looked great! I will recommend bob hook chevrolet in the future. More
Very easy process. Everyone was great and very helpful. Bob Hook Chevrolet has a very good team of professionals and Kelly answered all of my questions and concerns and even delivered the car to me 100 mil Bob Hook Chevrolet has a very good team of professionals and Kelly answered all of my questions and concerns and even delivered the car to me 100 miles away. Thanks again! More
Bob Hook Chevrolet was awesome... Colleen was our Sales person and was fabulous...She made the experience stress free and fun...She really knows the product also...If you want to be treated like family, Bo person and was fabulous...She made the experience stress free and fun...She really knows the product also...If you want to be treated like family, Bob Hook is your go to dealership... More
We bought a 2106 Ford Transit 150 from Duane Rust at Bob Hook Chevrolet and I highly recommend him! We found the vehicle through USAA and contacted Duane to arrange a test drive. We drove three hours to the Hook Chevrolet and I highly recommend him! We found the vehicle through USAA and contacted Duane to arrange a test drive. We drove three hours to the dealership and Duane and all the staff treated us like family. Very satisfied with the vehicle and the whole experience. More