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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

October 17, 2020

Jimmy Harris is the absolute best! I wouldn’t go anywhere else or to anyone else! He makes car shopping a breeze and then some!! Great service & a great experience:) More

by nnorman001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Bob Hook Chevrolet responded

Wow! Thanks for the outstanding review! We appreciate the kind words and feedback on Jimmy and are thrilled you found your experience with us a breeze. We hope to see you again at Bob Hook Chevrolet. Congrats!

October 17, 2020

Colleen VanHouten was friendly, helpful and didn't make me feel any pressure while showing me a used Impala. Would recommend anyone to ask for Colleen if your looking to buy a new car. More

by Richardleanhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Oct 19, 2020 -

Bob Hook Chevrolet responded

Richard, thank you for taking the time to share your experience with us. We know how overwhelming purchasing a car can be, so it's wonderful to know that Colleen could make it an enjoyable experience for you! Please let us know if we can be of any further assistance. Thank you for visiting Bob Hook Chevrolet!

October 16, 2020

Went for an oil change and bought a new (to me) car!! Bob Hook is the best of the best! The sales people are friendly and far from pushy. They even made a 300 mile round trip drive to get the exact car I wan More

by TheCrawfords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Oct 16, 2020 -

Bob Hook Chevrolet responded

Thank you so much for your awesome review of Matt and our team. We want nothing but the best for our clients and we're so happy you had such a great experience with us! We look forward to our continued commitment to bring you quality service. Have a fantastic Day!

October 15, 2020

You can’t beat Bob Hook. They have the BEST service department in town. Great people you can trust. I wouldn’t buy a car anywhere else because service is important. Bryan, Howie, Tim, and Ralph are More

by Anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard , Tim Sanders, Ralph Slucher
Oct 15, 2020 -

Bob Hook Chevrolet responded

Hi Anita, thank you so much for the five-star review! We're glad to hear Bryan, Howie, Tim and Ralph have given you outstanding service. It was a pleasure working with you and we truly appreciate your recommendation.

October 13, 2020

Amazing team, they worked very hard to get me into the vehicle I wanted with the best deal. Huge surprise when I found out about their new power train warranty. Would defiantly recommend and will be a ret More

by Katiehelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Bob Hook Chevrolet responded

Katie, it's so great to hear such wonderful feedback. Congratulations on your new vehicle and welcome to the Bob Hook Chevrolet family. We are so glad you are pleased with our services and we look forward to seeing you again soon.

October 13, 2020

For my first time buying a brand new vehicle I couldn’t have asked for a better experience than what Micheal provided. Professional and understanding as well as very helpful and courteous. For all those re More

by wesleymiller1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Bob Hook Chevrolet responded

Wesley, thank you for the wonderful feedback. We are happy to know your recent experience with Michael was filled with professionalism and great customer service. Thank you again and welcome to the Bob Hook Chevrolet family!

October 13, 2020

Found a truck online that fit exactly what I was looking for and it was very easy to get ahold of this dealership. John Knotts called me right away and got me in the truck for a test drive the same day! Com More

by Mow Better KY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Bob Hook Chevrolet responded

It's nice to hear that you like you found a truck to fit your business needs! We're also glad to hear that John put in the extra time to ensure the process was easy and yo help meet your financing needs. Thanks for the compliments and we hope to see you again!

October 12, 2020

Mr.Dabney is by far the best salesman in KY. We have looked all over. He was nicest down to earth man great sales skills. It's worth drive to go see him he works for you. Mrs.Browning in finance was a p More

by Mr.Beasley
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Bob Hook Chevrolet responded

Hello Mr. Beasley, thanks for the nice review and for making the drive to see us! It's great to hear that Bill and Celia provided you with outstanding service. Please stop by and see us next time you are in the area, we'd love to say hi!

October 12, 2020

Mitchell Terry was a very friendly and nice sales rep to work with. The lady that took care of all the paperwork was very nice and the process of buying the SUV didn’t take long. More

by marygipson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchal Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Bob Hook Chevrolet responded

Mary, your comments keep us motivated and working hard for all our guests! Thank you for the kind words about Mitchal and our team and congrats on your new SUV! If you have any additional needs or questions, we're always here to help. Safe travels!

October 12, 2020

Working with Jimmy was great. Worked with me to fund the vehicle I really wanted. He was also very helpful on deciding if I wanted to buy my current lease More

by Jquad1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Bob Hook Chevrolet responded

We're so pleased to hear that you found working with Jimmy great, he truly does a fantastic job laying out all the options available to each client. Thank you for taking a moment to give us this 5-Star review and we hope you have an awesome day!

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