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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

October 23, 2020

Is so helpful coz tried to explain to me as much they can and help me understand! Will be back when it’s time for my next car More

by emmanuelbyamungu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Banks
Oct 26, 2020 -

Bob Hook Chevrolet responded

Emmanuel, thank you for the five-star review! Our team looks forward to working with you again in the future!

Oct 26, 2020 -

emmanuelbyamungu responded

Yes I will be so exciting

October 22, 2020

Me and my family had an excellent experience at bob hook...our salesperson Jimmy Harris is a great salesperson...definitely go check him out for your car needs. More

by Jason
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Bob Hook Chevrolet responded

Jason, we are very happy we could provide you with an excellent experience! Jimmy always strives to provide top quality service to every guest and truly appreciates your recommendation. We hope to see you down the road and are sure you'll enjoy your new car.

October 21, 2020

My salesman James Harris was very good about helping me out with the truck showing me all the options and letting me test drive it And explaining about the Bob Hook advantage plan and xxxx Chevy trucks are More

by m.caswell05
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Oct 21, 2020 -

Bob Hook Chevrolet responded

We are thrilled to have you as part of the Bob Hook Chevrolet family! Thank you for sharing your kind words with us. It means the world to us, James and to our entire team! We're looking forward to seeing you down the road, be well.

October 21, 2020

Matt is great to deal with and goes above and beyond to provide great service! Couldn't have had a better experience. Even after the fact he still helped when we had a minor issue with the vehicle that he More

by chris.edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Oct 21, 2020 -

Bob Hook Chevrolet responded

Chris, we're happy you had a great time with us and that Matt's effort resonated with you. We're thankful for amazing customers like you and look forward to assisting you again in the near future.

October 20, 2020

Jake was great, he knew exactly how to make my wife happy, something I normally don’t do. We got a great car at the right price! More

by Spathnick92
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Bob Hook Chevrolet responded

Thanks for taking the time to write this review and share your experience with us. It is awesome to hear that your wife was happy with your purchase and that you had a great experience with Jake. Congratulations & Be Well!

October 20, 2020

We had a great experience at bob hook Chevrolet. We test drove a couple SUVs to accommodate the new addition to our family. We needed something bigger and safer. We got a great trade in value for my Elantra More

by Jaclyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Bob Hook Chevrolet responded

Congrats on your new Santa Fe Sport Turbo and your new bundle of joy, Jaclyn! It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all of our clients. We're sure your going to love the upgrade in room from the Elantra to the Santa Fe and wish you many safe travels.

October 19, 2020

Very friendly sales people, good selection of vehicles. This is one of the top rated dealers in louisville. I will definitely look here for my next vehicle. More

by Speedra86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Bob Hook Chevrolet responded

We're thrilled to hear so many wonderful compliments for our team. Thanks for giving Bob Hook Chevrolet a chance and we look forward to your next visit.

October 19, 2020

Bob Hook is the best dealership I’ve ever dealt with. My sales lady was amazing. Colleen VanHouten was my salesperson and she treated me amazingly kind, respectful, and like I was part of the family. I reco More

by Hollowayt23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Oct 20, 2020 -

Bob Hook Chevrolet responded

Awesome to hear about your amazing experience with us! Thanks for the recommendations and congratulations! Colleen is one of our best and it's great to see the care she took to ensure your buying experience was a pleasant one. Enjoy!

October 17, 2020

Matt Cooper hooked me up. Highly recommend this dealership. Matt was a no bs salesman which I appreciate. The warranties this dealership offers are amazing as well. More

by Redneckhero24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Oct 19, 2020 -

Bob Hook Chevrolet responded

Thank you for taking the time to write a positive review! We are glad to hear you're satisfied with the high level of customer service you received with Matt and with your purchase. Congratulations!

October 17, 2020

Excellent service, courteous, efficient, helpful. Allowed to drive several cars until I was able to find the car for me. Special care taken to deliver car. More

by kygxb
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Bob Hook Chevrolet responded

We are so grateful for this great rating and are happy you found the car to fit your needs. It's been a delight assisting you with your car buying experience and we hope to see you again soon.

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