Back

Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
Contact Dealership

4144 Bardstown Rd

Louisville, KY

40218

Directions

By Type

Showing 1,462 reviews

October 29, 2020

Very friendly and knowledgeable people that will assist you. Their whole process made finding a car and making the purchase easy. Their website was easy to search their inventory and following the steps, More

by Humpster57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Kuchenbrod, Matt Cooper
Oct 29, 2020 -

Bob Hook Chevrolet responded

Thank you so much for the wonderful feedback and 5-star rating! Congratulations on your new car! We truly appreciate your business and are looking forward to working with you again down the road.

October 29, 2020

Jake was an amazing and made the car buying experience painless. 5 out of 5 stars. I will be recommending him to my friends, yes. More

by Zach.lubs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Bob Hook Chevrolet responded

Thank you for the great review, Zach.lubs! We are happy to know that you enjoyed our services. We can't wait for your next visit!

October 28, 2020

Jake bishop is a Class act!! You talk about no pressure no headache for a car buying process. Literally the easiest and I highly recommend Bob Hook Chevrolet but especially Jake if your a new car buyer. 5 More

by lewlouisville
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Bob Hook Chevrolet responded

Thank you for the positive feedback! We are delighted to know that you found Jake to be a class act, he truly is an important part of our team. Congratulations and many thanks for the recommendation.

October 27, 2020

I’m not so sure about the dealership I’ve never had any dealings with you on buying a vehicle. But when it comes to John the collision repair guy who fixes the vehicles he is outstanding. I have worked wit More

by Mike Colgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mathis
Oct 27, 2020 -

Bob Hook Chevrolet responded

Mike, we couldn't agree more! John is truly and asset to our team and is outstanding. Thank you for your valuable feedback and we hope you'll give us the opportunity to earn your business when you in the market for a new car. Best!

October 27, 2020

My husband and I traveled from GA to pick up our custom utility commercial truck. Don was so helpful and always had an answer. GREAT More

by MrsTrull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Mills
Oct 27, 2020 -

Bob Hook Chevrolet responded

Mrs. Trull, we truly appreciate you both traveling to see us and thank you for taking a moment to leave this review. We'll be sure to share your warm regards with Don and congratulate you on your Custom Utility Commercial Truck! It's been an honor serving you and we hope we'll see you again soon.

October 26, 2020

I bought a Silverado pickup on 10/22/20. The sales person was Mitchal Terry. She made the buying experience easy and pleasant. Thanks Mitchal. More

by rtvatf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchal Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Kuchenbrod
Oct 26, 2020 -

Bob Hook Chevrolet responded

Thank you for taking the time to write a positive review! We are happy to hear that Mitchal was able to provide with a memorable purchasing experience. Congratulations on your new Silverado! Feel free to give us a call, if there is anything else we can assist with.

October 25, 2020

Colleen was the best. She made shopping for a car the easiest and fastest it has ever been and she is very patient and kind. More

by Ocruz
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Oct 26, 2020 -

Bob Hook Chevrolet responded

We are happy to know that you had a good car-buying experience with Colleen! Looking forward to any future visits! Have a great week!

October 24, 2020

Matt Cooper and the staff at Bob Hook Chevrolet made our car buying experience easy, fast and enjoyable. We will definitely be purchasing our next vehicle at Bob Chevrolet. More

by kleavell0006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Oct 26, 2020 -

Bob Hook Chevrolet responded

Thank you for the perfect score and congratulations on your new car! Matt and our team will be glad to know that you appreciated their services and found your experience easy, fast and enjoyable. We hope to see you in again soon.

October 23, 2020

We love our salesman Jake Bishop he very professional and always pleasant to work with.This is our first used vehicle and they treated us very well More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Bob Hook Chevrolet responded

Barbara, thank you for the high star rating and for your feedback! We are happy to pass along your comments to Jake, he will be pleased to know you enjoyed your experience. Welcome to the Bob Hook Chevrolet Family and congratulations on your new vehicle!

October 23, 2020

We have previously bought a new truck from Jake in Jan, so this week we were looking for a used van, so we called Jake, very pleased with whole process. More

by s. rainbolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Slucer
Oct 23, 2020 -

Bob Hook Chevrolet responded

Thank you for the repeat business, your trust and loyalty means so much to our team. We're happy you enjoyed working with Jake and found the whole process a delight. We are always glad to assist you if anything else comes up. Have a wonderful day!

...
71
...