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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

November 02, 2020

Wouldn’t go anywhere else. Always take great care of me and my family friendly people. Great work. Best body shop and service department thanks More

by Jenmatjes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moneypenny , John Mathis
Nov 02, 2020 -

Bob Hook Chevrolet responded

Thank you for your loyalty and trust. It's so gratifying to hear such wonderful feedback. We're so glad we could be of service to you and your family and we look forward to our next visit.

Nov 02, 2020 -

Bob Hook Chevrolet responded

Thank you for the great review, Jenmatjes! We are happy to know that you enjoyed our services. We can't wait for your next visit!

Nov 02, 2020 -

Jenmatjes responded

My family and I are very pleased to do business with the hook family. Always get great service both from sales and the service departments. Wouldn’t want to do business with anyone else. Thanks for a great job on our car Sincerely Shari Cox and family

November 02, 2020

Mr. Dabney was very helpful. I had a few concerns with the car I originally went in to test drive and decided not to purchase, but by the time I got home (6 mins away) he called with something better and More

by Tyelverton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Bob Hook Chevrolet responded

Hi Tyelverton, we are so happy to read such a great review about Bob Hook Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2020

Very knowledgeable salesperson, Matt Cooper. Nice dealership and they were accommodating of our schedule as we were in a hurry the day we came in. Highly recommend! More

by rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Nov 03, 2020 -

Bob Hook Chevrolet responded

Rob, I am glad to hear that you enjoyed our services. I agree with you, Matt is very knowledgeable and accommodating and this is why we are lucky to have him on our team. Thank you for choosing Bob Hook Chevrolet and we look forward to working with you again in the future. Have a great day!

November 01, 2020

Jake is awesome! Easy transaction, friendly, Covid safe. We came from Versailles and will likely return. Thank you for making a normally miserable experience painless. More

by Dawson1000words
Recommend Dealer
Yes
Employees Worked With
Nov 02, 2020 -

Bob Hook Chevrolet responded

Thank you for traveling from Versailles to see us. We truly appreciate your business and are so glad Jake provided you with an excellent experience. Have a wonderful week!

Nov 02, 2020 -

Bob Hook Chevrolet responded

Dawson1000words, We greatly appreciate your 5 star review! We are happy to hear Jake was able to help you successfully. Thank you for choosing Bob Hook Chevrolet.

October 30, 2020

Mr.Dabney was very polite and made my car purchase less stressful, he was very knowledgeable and detail with every question I asked. I will definitely recommended him to my family and friends. More

by Rubyjo502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Bob Hook Chevrolet responded

Thank you for recommending Bob Hook Chevrolet, Rubyjo502. It was our pleasure to assist you. We will be sure to let our team know that you are happy with our services. Have a wonderful day and let us know if there is anything else that we can do for you.

October 30, 2020

Kristan was very professional and courteous. Everything went smooth as butter. I would highly recommend asking for her by name. We are so excited about our new car. Thanks Tamara Estes More

by tamaraee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Banks
Oct 30, 2020 -

Bob Hook Chevrolet responded

Tamara Estes, thank you for your positive review and recommendation for Kristan. We appreciate your business and look forward to your next visit.

October 30, 2020

Great service great working with Bob Hook got a great deal easy to work with filled up gas tank cleaned car have Bob Hook advantage plan More

by Rsetee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Banks
Oct 30, 2020 -

Bob Hook Chevrolet responded

Hi Rsetee, we are so happy to read such a great review about Bob Hook Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2020

John and Clay both have been an absolute pleasure to work with I have brought my vehicle up here two times for body work I have also brought my car up here for oil changes as well I purchased my equinox from More

by Vann_Christina24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay works with John and Amy, John Mathis, Amy Edwards
Oct 30, 2020 -

Bob Hook Chevrolet responded

Thank you for taking the time to share your overall great experience, Vann_Christina24! We appreciate your feedback for John and Clay and look forward to your return.

October 29, 2020

Bill Dabney you are one of God's children. Mr Bob Hook you are down to earth loving person. I recommend the Bob Hook Family More

by binkyfleming74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Bob Hook Chevrolet responded

Thank you for taking the time to leave this wonderful 5-star review! We are truly blessed to hear such great praise from you. We can't thank you enough and look forward to serving you again soon!

October 29, 2020

My experience with this dealership begins with John Mathis and his computer buddy...I like how they work together. My dealings have made me trust; good workmanship and honest prices. Friendliness and More

by rymaropat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mathis
Oct 29, 2020 -

Bob Hook Chevrolet responded

Thank you for your trust. It's be an honor assisting you with your car repairs and we're so glad John provided you with a great experience. Thanks for the perfect score and we are always glad to help should you need anything in the future. Have a fantastic day!

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