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Bob Hook Chevrolet
Louisville, KY
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,462 reviews
November 11, 2020
I buy from this guys use truck Toyota Tundra..Customer I buy from this guys use truck Toyota Tundra. .Customer service is excel. I work with William Dabney . He was helpful with everything. After i buy I buy from this guys use truck Toyota Tundra. .Customer service is excel. I work with William Dabney . He was helpful with everything. After i buy the car he full gas tank all way up. Thank you Bob Hook Chevrolet!!! More
by v
Employees Worked With
November 10, 2020
Michael was great to deal with was always willing to get information and help. This is the 1st new truck my company has bought since 1998. Interesting enough the truck we bought new in 1998 was a Chevy Kodi information and help. This is the 1st new truck my company has bought since 1998. Interesting enough the truck we bought new in 1998 was a Chevy Kodiak and now in 2020 replacing it with the 6500 Chevy. I will be looking forward to our next business deal. Sincerely, Matthew Fox More
by doitbest.matthew
Employees Worked With
November 09, 2020
Jimmy Harris and Robert Liberty were fantastic! Super helpful and left with a great deal on two new to us us cars. Would definitely recommend! helpful and left with a great deal on two new to us us cars. Would definitely recommend! More
by Lacie S.
November 09, 2020
We had an excellent experience with Jimmy Harris and Robert Liberty. They were both helpful, accommodating, and not pushy as they helped us to make a good vehicle purchase! Robert Liberty. They were both helpful, accommodating, and not pushy as they helped us to make a good vehicle purchase! More
by andrew93
November 08, 2020
Had an absolutely great experience with these guys. Worked with Gregory and Jason and they were both very open and friendly from the moment I walked in to the moment I left. They made the whole process Worked with Gregory and Jason and they were both very open and friendly from the moment I walked in to the moment I left. They made the whole process a breeze and I enjoyed talking with them along the way. I would gladly do business here again in the future! More
by matt727s
November 05, 2020
From start to finish my experience was great! Thank you to everyone I spoke with at Bob Hook Chevrolet but also a big shout out to Jake Bishop for hooking me up with my new suburban! to everyone I spoke with at Bob Hook Chevrolet but also a big shout out to Jake Bishop for hooking me up with my new suburban! More
by crawford.byron9
Employees Worked With
November 04, 2020
Vehicle was a great deal. Bob is a great guy who was honest and super helpful. Would recommend this place for a good used car. honest and super helpful. Would recommend this place for a good used car. More
by Sweaver10280
Employees Worked With
November 04, 2020
We had the pleasure of working with Jake Bishop. He was awesome. I would recommend to my family and friends. You can tell that he loves working with people. And it really shows in the way he treated us!!! awesome. I would recommend to my family and friends. You can tell that he loves working with people. And it really shows in the way he treated us!!! More
by anderson.aerica
Employees Worked With
November 03, 2020
Jake was a dream to work with. From the beginning I felt like I was talking with a friend. There was no pressure just facts. He got me a great value on my trade and the finance team got me a great rate. I l like I was talking with a friend. There was no pressure just facts. He got me a great value on my trade and the finance team got me a great rate. I love my new car. More
by Magab46
November 02, 2020
Robert did a fantastic job assisting us with a new truck purchase. We told him what I was looking for and what I wanted to pay and he made it happen. Excellent work. purchase. We told him what I was looking for and what I wanted to pay and he made it happen. Excellent work. More
by Larryb67
