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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

December 16, 2020

Bob Hook Chevrolet team was very helpful and accommodating through my whole new truck purchase. Special thanks to Tim and Bill for all their help! More

by ukyager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Bob Hook Chevrolet responded

Thank your for your business and congratulations on your new truck ukyager! It's so rewarding to hear that Bill and Tim were helpful and accommodating. We look forward to any future visits.

December 14, 2020

From first contact to contract, this was by far the easiest and most pleasant vehicle purchase experience ever! Finally, an honest team that puts the needs of the customer before the needs of the deale More

by Marcus A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Dec 15, 2020 -

Bob Hook Chevrolet responded

Marcus, thank you for the five-star review and kind feedback. We're so glad to know that you had a great experience with so many of our team members! Congratulations and thank you for the recommendation.

December 12, 2020

Great people to work with. They were friendly and had my vehicle ready in a short period of time. They knew what had to be done and had my vehicle looking new again. Bob Hook Chevrolet goes way beyond exp More

by bassngal2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hook Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mathis, Amy Edwards
Dec 14, 2020 -

Bob Hook Chevrolet responded

Thank you for the compliments, bassngal2005! It was a pleasure to work with you, and we hope to work with you again soon.

December 11, 2020

I highly recommend Bill D. We’ve gone to him for years. He knows what he is doing and doesn’t pressure you into buying something you’re not comfortable with. More

by ajsand03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Bob Hook Chevrolet responded

Thank you for taking the time to write a positive review! We're glad to hear Bill has been able to help you for so many years. Your loyalty is appreciated and if we can ever be of further assistance, please feel free to give us a call!

December 10, 2020

Excellent service! Kept me informed throughout the whole process!! Hade everything ready to go when I arrive. I signed the paper, paid, got a full tank of gas & back on the road. Fast and friendly!! More

by fishrdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Bob Hook Chevrolet responded

Thanks for taking a moment of your day to share what an excellent buying experience you had with us. Congratulations and we hope to see you again down the road.

December 10, 2020

Thanks to William Dabney buying a new car was easy and quick. And everyone was helpful and nice during the experience. So happy with my purchase ! More

by Bhack
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Bob Hook Chevrolet responded

Congratulations on your new car, Bhack. I am so glad that you had a quick and easy buying experience with William. We wish you many miles for smiles in your new vehicle.

December 10, 2020

Kristan Banks was amazing to work with. She listened to what I wanted and was able to help me find exactly what I wanted. She was very helpful in working with my budget and getting me in a new (to me) Equ More

by clstarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Banks
Dec 10, 2020 -

Bob Hook Chevrolet responded

Thank you for the positive rating and review, clstarner! We are happy to know that you had a great buying experience with us and that Kristan took great care to get you exactly what you wanted. We appreciate your business and look forward to your next visit! Congratulations on your New Equinox!

December 10, 2020

John helped communicate with the towing company as well as the insurance adjuster which made everything so much easier for us. We also got our car back in less time than expected. Excellent service! More

by Chrissy G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mathis
Dec 10, 2020 -

Bob Hook Chevrolet responded

Chrissy, thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of John. We value your business and we look forward to any future visits!

December 09, 2020

A plus customer service that met all needs. Smooth transaction from start to finish. Highly recommend for any potential buyer in the market for a Chevy. Gave me a great price on my trade-in as well. More

by kyle.hallion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Bob Hook Chevrolet responded

Kyle, thank you for the positive review and rating! We are happy to know that you had a good experience with us and appreciated your trade-in value. We can't thank you enough for your business and we hope to work with you again soon!

December 08, 2020

Billy was great to work with and not pushy at all! Would definitely recommend working with him if you’re ever interested in a car. More

by shamell01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Bob Hook Chevrolet responded

Thank you for the wonderful review. We are so happy that we and especially Billy, were able to provide you with a five star experience. Congratulations and please let us know if you need anything else.

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