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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

December 28, 2020

Bob Hook Chevrolet is one of the best dealerships I've been too. Fair pricing and no hidden fees. Matt Cooper was the salesman who worked with me and might I add, he's really a great guy. Easy going and v More

by justinweiss1697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Dec 29, 2020 -

Bob Hook Chevrolet responded

Justin, welcome to the Bob Hook Chevrolet family, we'll be sure to thank Matt for making your car buying experience so great. Congratulations on your new truck and we hope you and your boys enjoy it for many years to come!

December 27, 2020

Jimmy Harris was great he took good care of us and got us a better car then we came for. Would recommend him to anyone More

by missy@123??
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Bob Hook Chevrolet responded

Missy, thank you for the amazing feedback and five star rating. We are always happy to help! Congratulations and we hope to see you again soon.

December 25, 2020

Jake was great to work with, I walked in there with not much idea of what I wanted to walk out with. Jake took the time to walk me through each option and brought me multiple vehicles to look at. He never More

by JMcmahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Bob Hook Chevrolet responded

To hear such positive feedback is so rewarding, Jake is excellent and we are so lucky to have him on our team. Thank you for your compliments and five star rating. Congratulations and we hope to see you again in the future.

December 24, 2020

Jimmy Harris did an excellent job selling me my car. He was excellent in every category. He answered all of my questions throughout the process and made sure I was satisfied with my purchase afterwards. 5 More

by Michael Frierson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Bob Hook Chevrolet responded

Congratulations on your new car Michael! I am pleased to hear that Jimmy was able to help you throughout the process. Please come visit us again for any and all of your future vehicle needs.

December 23, 2020

Mitchal was very helpful for my search for a vehicle. She showed me several different trucks with different options. I would recommend this dealership to others More

by Stevethms5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchal Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Bob Hook Chevrolet responded

Thank you for the positive rating and review, Steve! We are happy to know that you had a good experience with us and that our team has earned your recommendation. We appreciate your business and look forward to your next visit!

December 23, 2020

Excellent customer service! Every easy to talk to and we were able to be open with what is affordable and what our plans were. I will always recommend Jake be contacted for used and New car needs. More

by Alexander May
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Bob Hook Chevrolet responded

Congratulations, Alexander! I am so happy to hear that Jake provided you with excellent service and care. Please let us know if there is anything else we can assist you with.

December 22, 2020

Bob Hook provided excellent customer service, they were knowledgeable and friendly. They made sure I received the best deal possible. I would recommend Bob Hook to anyone More

by Loganshannon90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Bob Hook Chevrolet responded

Thank you for your positive review and recommendation- we truly appreciate both! We want to thank you for choosing Bob Hook and hope to work with you again in the future!

December 18, 2020

Approached me in a timely and professional manner. The sales staff answered all questions and concerns that I had. The finance department was also very knowledgeable and made the experience as painless as More

by todd103
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchal Terry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Bob Hook Chevrolet responded

Thank you for the 4 star rating Todd and for your kind words. We're glad that our team made for a pleasant and timely experience. Happy Holidays!

December 18, 2020

Bob hook is an amazing place.I will always recommend bob hook to everyone.I have come here twice already and bought two cars.Not at the same time but 2 months apart.I had an amazing salesman.Greg is such a More

by Leannawilson.2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Bob Hook Chevrolet responded

Leanna, we're so glad to hear such valuable feedback. Thank you for choosing Bob Hook Chevrolet and for your recommendations. To know that Greg was helpful and made for an amazing experience is everything. Be well and enjoy your Holidays.

December 17, 2020

I worked with Colleen for nearly 6 weeks. My lease was up on a 2018 Equinox and she directed me (at my request) to the new pick up trucks in the lot. After looking at several I picked out a beautiful red Sil More

by bgreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen VanHouten
Dec 17, 2020 -

Bob Hook Chevrolet responded

Congratulations on your new Silverado bgreen! It's so great to hear how thorough and dedicated Colleen and Celia were to making your buying experience a great one. We'll be sure to pass along your kind words to them both. Happy Holidays!

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