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Bob Hook Chevrolet

Louisville, KY

4.9
1,522 Reviews

4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,522 reviews

March 23, 2021

My boyfriend recently got a car & worked with Matt. I knew after we left I had to work with Matt. Awesome customer service and he made sure the interaction wasn’t about him selling a car it was about us More

by emalyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Mar 23, 2021 -

Bob Hook Chevrolet responded

emalyne, thank you for the positive feedback! We are happy to know that you & your boyfriend had a good sales experience with us and with the help of Matt. We value your business at Bob Hook Chevrolet and we hope you enjoy your new car!

March 22, 2021

Jimmy Harris is an excellent car salesman! I would 10/10 recommend his service to anyone looking to buy a new or used car in the southeast region! More

by Darin.k4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
Mar 22, 2021 -

Bob Hook Chevrolet responded

Thank you for taking the time to leave us a great review on Jimmie, Darin.k4! It was a pleasure to work with you. Congratulations and we look forward to working with you again in the future at Bob Hook Chevrolet.

March 21, 2021

Colleen was our sales rep, with her we received outstanding customer service, no sales pressure, very knowledgeable, and a very smooth easy transaction, will return! More

by Nina & Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Mar 22, 2021 -

Bob Hook Chevrolet responded

Thank you very much, Nina & Tony. We appreciate the high compliment for Colleen, and we're so glad you were able to experience our top-notch service here at Bob Hook Chevrolet. We look forward to seeing you again soon.

March 21, 2021

Ralph Slucher referred me to Bob Hook and I with with Matt Cooper during the sales process. Both were extremely showed great customer service and made the entire process quick, simple, and painless. More

by Justin Goodhue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Slucher, Matt Cooper
March 19, 2021

We had a wonderful experience buying our new van! Colleen was super helpful, got everything done quickly, and we are so happy with the whole experience! More

by Sarahw5484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Mar 19, 2021 -

Bob Hook Chevrolet responded

Thank you for the compliments and five star rating. Please come see us again, Sarahw5484.

March 19, 2021

No pressure and helped me find what I was looking for. Very easy to work with and I will definitely return when I look for another vehicle. More

by Jeff Fitzpatrick
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Colleen VanHouten
Mar 19, 2021 -

Bob Hook Chevrolet responded

Jeff Fitzpatrick, We are so pleased to hear that you had a pleasant experience with us! Thank you for the five star review! We hope to see you back!

March 18, 2021

I just purchased a new 2021 Chevy Spark and I am so very pleased with how the buying process went. It was smooth and easy, thanks to Jimmie Harris! We will definitely be coming back to purchase in the futur More

by Kristin Hemingway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
Mar 18, 2021 -

Bob Hook Chevrolet responded

CONGRATS on your new 2021 Chevy Spark! I am pleased to know you had a good experience with us. Thank you for visiting Bob Hook Chevrolet and we hope to see you again soon.

March 17, 2021

My wife and I have purchased countless vehicles from Bob Hook Chevrolet, and when the need arises in the future, we will purchase from them again. More

by tim.fries
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Mar 17, 2021 -

Bob Hook Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bob Hook Chevrolet! Safe travels.

March 17, 2021

This was our 4 th vehicle purchased at this dealership. We have been treated fairly, politely, and always respectful. Our vehicles have met our expectations and we love them. Mr Bill Danny has been our sal More

by John sauter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Mar 18, 2021 -

Bob Hook Chevrolet responded

Your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Bob Hook Chevrolet & we hope to see you again soon.

March 14, 2021

Thank you William Dabney for your excellent service in helping us acquire our 2017 Chevy Equinox. The entire team was awesome! We love or car More

by dwilliams54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Mar 15, 2021 -

Bob Hook Chevrolet responded

dwilliams54, Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have an outstanding team. Thank you for choosing Bob Hook Chevrolet.

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