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Bob Hook Chevrolet
Louisville, KY
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
For new, pre-owned and commercial vehicles, service, parts, and collision repair...
Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,462 reviews
January 09, 2021
Excellent experience at Bob Hook! Went once to test drive to make sure what kind of vehicle we wanted. Then, went back to look at a specific vehicle. Robert helped us both times! Very friendly and easy to wo to make sure what kind of vehicle we wanted. Then, went back to look at a specific vehicle. Robert helped us both times! Very friendly and easy to work with! We drove away the same day with the vehicle we wanted!!! Robert and Jason made the whole process smooth and efficient! Would definitely recommend! More
by TheClarys
January 09, 2021
Matt Cooper is the best of his class. He made my buying experience regret free to the point my dad even was interested in buying from him. If you’re looking for good customer service, positive attitude, an experience regret free to the point my dad even was interested in buying from him. If you’re looking for good customer service, positive attitude, and great variety go to Bob Hook and for Matt Cooper. More
by whitney.jgood
January 06, 2021
The best customer service I have ever experienced. I wish Ralph could be duplicated, he is great at explaining everything!! The BEST service department!! This dealership will be the only one I bring my vehic Ralph could be duplicated, he is great at explaining everything!! The BEST service department!! This dealership will be the only one I bring my vehicle to and in the future where I will purchase my next vehicle!! More
by Tmontgomery
Employees Worked With
Ralph Slucher
January 04, 2021
John Knotts was wonderful to deal with. He was always available to us and extremely helpful when needed. Will definitely go back to Bob Hook again!! available to us and extremely helpful when needed. Will definitely go back to Bob Hook again!! More
by annfarentsen
Employees Worked With
January 04, 2021
Bob Hook Chevrolet was awesome to deal with. No pressure! It was a great experience. I will certainly recommend them to all my friends and family. It was a great experience. I will certainly recommend them to all my friends and family. More
by joannallen2803
January 03, 2021
We have always been very happy with Bob Hook Chevrolet! Bill Dabney has been our salesman for 22 years and we love him! Always helpful! Bill Dabney has been our salesman for 22 years and we love him! Always helpful! More
by sherrard10
January 01, 2021
I worked with John Knotts and he was amazing! We got exactly what I wanted in my price range and I couldn’t be happier! exactly what I wanted in my price range and I couldn’t be happier! More
by kelcis1
Employees Worked With
December 31, 2020
I had a pleasant experience purchasing my 2019 Silverado. The dealership was very convenient to my home. My sales person, Matt, was always available and followed up with everything we discussed on a prompt b The dealership was very convenient to my home. My sales person, Matt, was always available and followed up with everything we discussed on a prompt basis. More
by Jodyherm
Employees Worked With
Matt Cooper
December 30, 2020
Bill is a great Guy, Made my experience very pleasant. He’s not just a salesman, he’s more like family. He’s very professional and great at what he does. He’s not just a salesman, he’s more like family. He’s very professional and great at what he does. More
by Dee Bee
Employees Worked With
December 30, 2020
Colleen and the Bob Hook team provided exceptional service and made buying a vehicle super easy and non stressful. They put no pressure on me to make a purchase. service and made buying a vehicle super easy and non stressful. They put no pressure on me to make a purchase. More
by Missy
