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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

January 29, 2021

Every one was friendly and very attentive. Greg Coleman was the sales rep that handled my transaction and he was very helpful. He didn't walk away until I was taken care of, and we found a vehicle that was More

by CJAY8912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Bob Hook Chevrolet responded

CJAY8912, Congratulations on your new vehicle, and thanks for the positive feedback. We'll be sure to pass along your high praise to Greg. Enjoy your new vehicle and please come see us again soon. Best!

January 27, 2021

Professional and knowledgeable staff. Hassle free negotiation and great experience throughout the process. I’ll be back when I need another vehicle! Thank you Max! More

by AO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Bob Hook Chevrolet responded

AO, thank you for the positive feedback of Max. It is great to know that you were provided with professional and great service. We value you as a customer and hope to see you again soon!

January 26, 2021

Greg was extremely helpful, professional, and made us feel comfortable! He was willing to work with us, was very knowledgeable and made us want to come back. More

by Lghagan4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Bob Hook Chevrolet responded

Thank you, Lghagan4! We're pleased to see that your visit to Bob Hook Chevrolet was great especially, with the help of Greg Please come back at any time and congratulations!

January 23, 2021

I have bought and traded more than 15 vehicles in my life. The process can be very easy if you get the right salesperson. If not, it can be very difficult. Colleen was absolutely one of my favorite peop More

by michaelvmatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Rogers, Melissa Kuchenbrod, Colleen VanHouten
Jan 25, 2021 -

Bob Hook Chevrolet responded

Congratulations on your new truck, Michael. We're elated to hear such positive feedback for Colleen and our team, to know that we continue to have your trust is, everything. We're looking forward to any future visits. Have a great week and enjoy your new ride.

January 22, 2021

This is the 3rd vehicle I have purchased from Bob Hook Chevrolet and I won't go anywhere else. I highly recommend this dealer now. More

by Kimberly Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Bob Hook Chevrolet responded

To hear such positive feedback is so rewarding, Kimberly. We are so happy to have you in the Bob Hook Chevrolet family, thank you for your compliments and five-star rating. Congratulations and we hope to serve you again in the future.

January 22, 2021

The three terms I will use to describe my experience with Bob Hook Chevrolet are commercially competitive, professional and courteous, and transparency. I could not be more happy with my experience and my pu More

by MARTI.CRISTOBAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen VanHouten
Jan 22, 2021 -

Bob Hook Chevrolet responded

MARTI, thank you for the positive review and rating! We are delighted to know that you had a 5-star experience with us. To know that Colleen and Cecilia were transparent and great to work with means a lot to us. We are always here to help! Welcome to the Bob Hook Chevrolet family and we hope to see you again soon.

January 12, 2021

Matthew Cooper was amazing. Extremely personable and knowledgeable about the vehicles and listens to your budget needs. 15/10 recommend!!!!!!!! He was not pushy and made me feel confident in finding th More

by hannahbutcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Jan 12, 2021 -

Bob Hook Chevrolet responded

Thank you Hannah for the amazing review and five star rating fro Matt and our team. It is good to know that we've provided you with an outstanding level of customer service. Congratulations! We hope to work with you again soon.

January 12, 2021

They helped me when no one else would was turned away even by bachman chevrolet robert and cecilia were absolutly amazing will deffinatly recomend them to every one and will deffinatly return in the fute More

by Kyelligancecc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Liberty
Jan 13, 2021 -

Bob Hook Chevrolet responded

Congratulations and welcome to the Bob Hook Chevrolet Family! We're so glad our team was able to assist you and earn your recommendation. We're happy to help and if you need any further assistance, please let us know.

January 10, 2021

Love this dealership, if you need any help with finding a car this is the place to go. Bob Hook is full of very friendly and helpful people. More

by Michael Starks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dugger
Jan 11, 2021 -

Bob Hook Chevrolet responded

Your review is greatly appreciated, Michael. Thank you for choosing Bob Hook Chevrolet, we hope to see you again soon.

January 09, 2021

Jake is always awesome and always a pleasure to work with. This is our third vehicle purchase with him. Great service as always. I always recommend Jake to friends when they are looking to purchase a ve More

by mofisher26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Bob Hook Chevrolet responded

Thank you, mofisher26! We're pleased to see that your visit to Bob Hook Chevrolet was great especially, with the help of Jake. Please come back at any time and congratulations!

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