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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

February 04, 2021

First time buying a Chevrolet today, and it was with Matt Cooper. He was very pleasant and knowledgeable. Highly recommended. I appreciate your help and guidance, Matt. More

by Masoud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Feb 05, 2021 -

Bob Hook Chevrolet responded

We're so glad to have you as part of the Bob Hook Chevrolet Family, Masoud! Thank you for the perfect score and review. It's great to know that you find Matt and our services pleasant.

February 01, 2021

I walked into Bob Hook to look at a Chevy Traverse I saw online. I liked what I saw and sat down to work on figures. I was satisfied with everything and walked out happy. More

by rlblack66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Liberty
Feb 02, 2021 -

Bob Hook Chevrolet responded

We appreciate your feedback and kind words, rlblack66. We're happy to hear that our team was able to help you with your Traverse purchase. Thank you for visiting Bob Hook Chevrolet.

February 01, 2021

Made my leasing process very easy! Not pushy just listened to what i wanted and made it happen. Would very much recommend. appreciate his attention my deal. More

by Katie_sebas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Feb 02, 2021 -

Bob Hook Chevrolet responded

Congratulations on your new lease, Katie! We are happy to provide you with 5-star service and wish you many miles and smiles. Be well and thanks again!

January 31, 2021

We had a great experience at Bib Hook. Matt Cooper was a great salesman. He worked with us and was willing to help anyway he could. More

by leannchesher68
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Feb 01, 2021 -

Bob Hook Chevrolet responded

We're very glad to hear that Matt was able to assist you in all that you needed. Thank you for choosing Bob Hook and we look forward to working with you again in the future!

January 30, 2021

Awesome experience, price was fair! Matt went above and beyond! I will return and tell all my friends!!! The value of the Chevy Equinox was well worth the visit! More

by cma2stl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Feb 01, 2021 -

Bob Hook Chevrolet responded

We're glad to hear that you had such a great experience! Matt is a great part of our team and we're very glad he was able to help you out. Have a great day!

January 29, 2021

Great experience no nonsense and their Bob Hook Advantage is awesome! William Dabney did a great job and the managers were very friendly and honest! More

by ragoss75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hook III
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hook Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Bob Hook Chevrolet responded

Congratulations on your new purchase, ragoss75! Thanks for taking a moment of your day to share what a great experience you had with William and our team. Please enjoy your new vehicle and we hope to see you again soon.

January 29, 2021

Great service, great price, and a great overall experience! Thank you! We look forward to doing future business with you guys! Micheal Sweets was awesome! More

by Brent & April Sinsel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Bob Hook Chevrolet responded

Brent & April Sinsel, thank you for the 5-star rating and praise! We value your business at Bob Hook Chevrolet! We'll be sure to pass your regards on to Michael for you.

January 29, 2021

I bought my new Chevy blazer in December, and could not be more happy with it! Matt Cooper made the process really easy! Had a great experience! More

by Camstei812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Jan 29, 2021 -

Bob Hook Chevrolet responded

Congratulations on your Chevy Blazer and thank you for taking a moment to leave us your regard for Matt and buying process. We're thrilled that you had a great experience with us and we hope that you continue to choose Bob Hook Chevrolet for all of your future needs.

January 29, 2021

Michael, you very friendly and professional. Appreciate you going out of your way to pick me up and drive me to the dealership to make the purchase. I do not think I got the best price Available, have had More

by sdf2swc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Bob Hook Chevrolet responded

Thank you for your feedback, Shari. We certainly don't want you to have any second thoughts about your purchase. We are happy to hear that you do love the van and it drives well. As you've mentioned, the market for high top vans is extremely limited and they are very scarce. We feel this specific van was priced competitively and we'll have Michael follow up on your service needs.

January 29, 2021

Welcoming environment -- clean and bright with cheerful staff. A convenient location that best met our needs. A previous positive experience was the primary reason for our return when in the market for a More

by Ruth
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hagan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Jan 29, 2021 -

Bob Hook Chevrolet responded

Thanks for the great rating and review, Ruth. Thank you for your repeat business and trust. Our team looks forward to serving you again soon.

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