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Bob Hook Chevrolet
Louisville, KY
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,462 reviews
March 01, 2021
They are very friendly and take the time to listen. They did so good finding our truck in December that we went back to trade in our Suburban. We traded in our family car which means that we had all the kid did so good finding our truck in December that we went back to trade in our Suburban. We traded in our family car which means that we had all the kids with us. They were very understanding and accommodating. Matt played follow the leader with them while we finished up our paperwork with finance. We did most of our shopping online and they even talked to other dealerships to see about getting the vehicle we wanted. I would definitely recommend this dealer to other people in search of a vehicle with how they went above and beyond to find ours. More
by S_Applewhite
March 01, 2021
Found the truck and was able to secure it over the phone. This was very helpful as stock is low right now on the specific truck we wanted. Everything went very smooth and we were very pleased with our purc This was very helpful as stock is low right now on the specific truck we wanted. Everything went very smooth and we were very pleased with our purchase and the process. More
by Josh B
February 27, 2021
Bob Hook Chevrolet gave us outstanding service during the purchase of our new Bolt. From Melissa with internet service to Matt in sales, employees were polite and knowledgeable purchase of our new Bolt. From Melissa with internet service to Matt in sales, employees were polite and knowledgeable More
by jenny bewley
February 27, 2021
Such a sweet, knowledgeable man, very well put together and great salesman to have. Very genuine and honest. I definitely recommend Will to anyone looking to buy used! He helped step by step as well. and great salesman to have. Very genuine and honest. I definitely recommend Will to anyone looking to buy used! He helped step by step as well. More
by Randi Babcock
Employees Worked With
February 27, 2021
Colleen Vancouver was great to work with. Very happy with everything. Love the car and the people. Great place to buy a car. I will come back. with everything. Love the car and the people. Great place to buy a car. I will come back. More
by hvac502r
Employees Worked With
Colleen VanHouten
February 27, 2021
Me. William Dabney is an awesome man. Him an his whole crew was able to work with us to get me into a better vehicle. crew was able to work with us to get me into a better vehicle. More
by Heather
Employees Worked With
February 25, 2021
I had a real nice experience while purchasing a 2018 equinox for my daughter Mr.Bill Dabney was real easy to deal with true professional equinox for my daughter Mr.Bill Dabney was real easy to deal with true professional More
by Massey
February 22, 2021
Excellent service! I was in and out in less than two hours with a new vehicle. Colleen VanHouten (sales associate) was awesome to work with! hours with a new vehicle. Colleen VanHouten (sales associate) was awesome to work with! More
by mbramer
Employees Worked With
Other Employees :
Colleen VanHouten
February 21, 2021
This was the 6th vehicle that I have purchased. This was my 1st time purchasing a vehicle from Bob hook. This was the best car dealership I have ever purchased a vehicle from. The service was phenomenal! my 1st time purchasing a vehicle from Bob hook. This was the best car dealership I have ever purchased a vehicle from. The service was phenomenal!! Matt Cooper was the best salesman I have ever dealt with. Extremely polite, contacted me back immediately every time I have a question about something. I couldn't have asked for anything better!!! This is the only dealership I will ever buy from!! Highly recommend if you're in need of a new or used vehicle, you give Matt Cooper a call at Bob Hook Chevrolet!! More
by bolognajason465
February 19, 2021
I brought a used car from Bob Hook a few weeks ago and had the pleasure of working with a young salesman who was awesome. Robert Liberty was very nice and easy to work with. His top notch customer service had the pleasure of working with a young salesman who was awesome. Robert Liberty was very nice and easy to work with. His top notch customer service will take him very far. He was knowledgeable and very polite and easy to talk to. He know how to take care of his customers. I was in and out in no time with thanks to the great staff there. The team stayed beyond closing to finish out my deal. More
by Ronika
