Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Hook Chevrolet
Louisville, KY
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
For new, pre-owned and commercial vehicles, service, parts, and collision repair...
Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,462 reviews
March 12, 2021
William Dabney was very helpful with me about getting a vehicle. He is very kind and he cates about the customers. Him and his team went up and beyond on making sure I got a vehicle. vehicle. He is very kind and he cates about the customers. Him and his team went up and beyond on making sure I got a vehicle. More
by woolendoris
March 11, 2021
Colleen VanHouten was great to work , your show room was clean and I got the car quickly annd it was everything Colleen said it was thank you. clean and I got the car quickly annd it was everything Colleen said it was thank you. More
by shatfield722
March 10, 2021
Bought 25 new new vehicles from gm since 1973, dealing with Matt at bob hook on my 21 silverado was the best experience of them all, GOOD HONEST, NO BS, HIGHLY RECOMMEND THIS DEALERSHIP with Matt at bob hook on my 21 silverado was the best experience of them all, GOOD HONEST, NO BS, HIGHLY RECOMMEND THIS DEALERSHIP More
by larry.lile
Employees Worked With
Matt Cooper
March 10, 2021
There customer service and salesman where great Matt Cooper and Kelly helped make my experience dealing with them easy and very stress free. I will definitely return there Cooper and Kelly helped make my experience dealing with them easy and very stress free. I will definitely return there More
by S mouse
March 06, 2021
This is our third time making a purchase from Bob hook.friendly,helpful sales staff.never feel pressured.F&I was very helpful always a good experience at Bob hook. hook.friendly,helpful sales staff.never feel pressured.F&I was very helpful always a good experience at Bob hook. More
by John&dawn
March 06, 2021
Pleasant experience no pushy salesperson. The staff worked diligently to get my purchase done in a timely manner so I didnt have to miss my golf game. 😎👍 worked diligently to get my purchase done in a timely manner so I didnt have to miss my golf game. 😎👍 More
by kypet
Employees Worked With
Colleen VanHouten
March 05, 2021
Would not recommend taking anything with an engine here for service! They had my camaro there for a month! They might be able to repair a bicycle in a timely manner... But idk for service! They had my camaro there for a month! They might be able to repair a bicycle in a timely manner... But idk More
by Unhappy customer
Employees Worked With
Ralph Slucher
March 05, 2021
Mr. William Dabney is incredible. He gets straight down to the specifics- no nonsense! We have been doing business with Mr. Dabney/ Bob Hook for over 10 years now and we are proud to make them our #1 choic to the specifics- no nonsense! We have been doing business with Mr. Dabney/ Bob Hook for over 10 years now and we are proud to make them our #1 choice for all of our car /service needs. Mr. Dabney is very professional and a pleasure to do business with. Thank you again :) More
by Domonique & Travis
Employees Worked With
March 05, 2021
I have brought 10 vehicles in my life. My experience at Bob Hook was the best I ever had, business-like, and straight forward, I will be back Bob Hook was the best I ever had, business-like, and straight forward, I will be back More
by lillywinkler
Employees Worked With
March 01, 2021
We are from Wheeling WV and found a very nice truck on the web that was advertised at Bob Hook Chevrolet. We called and bam.... Matt went out of his way to make sure my husband and I had time to get to Ke the web that was advertised at Bob Hook Chevrolet. We called and bam.... Matt went out of his way to make sure my husband and I had time to get to Kentucky to pick up our GMC that we wanted.. Thank you Matt There was so many other people with cash wanting to purchase the truck that we were wanting but Matt wasn’t like so many other Dealers that sold out from under us.... He’s very loyal. More
by Jennay
