Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Hook Chevrolet
Louisville, KY
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
For new, pre-owned and commercial vehicles, service, parts, and collision repair...
Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,462 reviews
March 23, 2021
Another purchase with Bob Hook.. Very professional and excellent customer service. Knew exactly what I looking for and was very happy I was able to drive in even a newer model. Thanks again Jimmy excellent customer service. Knew exactly what I looking for and was very happy I was able to drive in even a newer model. Thanks again Jimmy More
by Tracey
Employees Worked With
March 22, 2021
Jimmy Harris is an excellent car salesman! I would 10/10 recommend his service to anyone looking to buy a new or used car in the southeast region! recommend his service to anyone looking to buy a new or used car in the southeast region! More
by Darin.k4
Employees Worked With
March 21, 2021
Ralph Slucher referred me to Bob Hook and I with with Matt Cooper during the sales process. Both were extremely showed great customer service and made the entire process quick, simple, and painless. Matt Cooper during the sales process. Both were extremely showed great customer service and made the entire process quick, simple, and painless. More
by Justin Goodhue
Employees Worked With
Ralph Slucher, Matt Cooper
March 21, 2021
Colleen was our sales rep, with her we received outstanding customer service, no sales pressure, very knowledgeable, and a very smooth easy transaction, will return! outstanding customer service, no sales pressure, very knowledgeable, and a very smooth easy transaction, will return! More
by Nina & Tony
Employees Worked With
Colleen VanHouten
March 19, 2021
No pressure and helped me find what I was looking for. Very easy to work with and I will definitely return when I look for another vehicle. Very easy to work with and I will definitely return when I look for another vehicle. More
by Jeff Fitzpatrick
March 19, 2021
We had a wonderful experience buying our new van! Colleen was super helpful, got everything done quickly, and we are so happy with the whole experience! was super helpful, got everything done quickly, and we are so happy with the whole experience! More
by Sarahw5484
Employees Worked With
Colleen VanHouten
March 18, 2021
I just purchased a new 2021 Chevy Spark and I am so very pleased with how the buying process went. It was smooth and easy, thanks to Jimmie Harris! We will definitely be coming back to purchase in the futur pleased with how the buying process went. It was smooth and easy, thanks to Jimmie Harris! We will definitely be coming back to purchase in the future. More
by Kristin Hemingway
Employees Worked With
March 17, 2021
My wife and I have purchased countless vehicles from Bob Hook Chevrolet, and when the need arises in the future, we will purchase from them again. Hook Chevrolet, and when the need arises in the future, we will purchase from them again. More
by tim.fries
March 17, 2021
This was our 4 th vehicle purchased at this dealership. We have been treated fairly, politely, and always respectful. Our vehicles have met our expectations and we love them. Mr Bill Danny has been our sal We have been treated fairly, politely, and always respectful. Our vehicles have met our expectations and we love them. Mr Bill Danny has been our sales associate and goes above and beyond to please us. More
by John sauter
Employees Worked With
March 14, 2021
Thank you William Dabney for your excellent service in helping us acquire our 2017 Chevy Equinox. The entire team was awesome! We love or car helping us acquire our 2017 Chevy Equinox. The entire team was awesome! We love or car More
by dwilliams54
