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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

March 31, 2021

my service with Bob Hook was excellent my sales my service with Bob Hook was excellent my sales representative Bill Dabney was excellent very friendly very knowledgeable. will recommend family and More

by Elaine.Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Bob Hook Chevrolet responded

Thank you for choosing Bob Hook Chevrolet. We appreciate the perfect star rating and look forward to working with you again.

March 30, 2021

John Knotts did an amazing job with our purchase of commercial vehicle. I will definitely use the dealership again because of John. He was very helpful throughout the process. More

by nike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Bob Hook Chevrolet responded

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2021

I won’t buy from anywhere by Bob Hook! Excellent service all around! From Elisha in Internet Sales, Kelly in the showroom, Cecilia in Finance and Bill Dabney in Sales. Absolutely amazing people! More

by Amandaserafin30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Bob Hook Chevrolet responded

Amandaserafin30, thank you for the good rating. If there is anything else we can assist with, please give us a call.

March 29, 2021

Colleen was very pleasant to deal with . I am really happy with the truck . I was in and out in less than 2 hours . Thanks again and if you go to Bob Hook Chevrolet then ask for Colleen More

by ChrisH1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Mar 29, 2021 -

Bob Hook Chevrolet responded

Thanks for taking a moment of your day to rate your experience with us. We truly appreciate your feedback. If there is anything further we can do to be of assistance, please do not hesitate to reach out!

March 27, 2021

They were down to earth and we had a great buying experience with Bill. We arrived right at closing time but did not feel rushed off. More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Bob Hook Chevrolet responded

Thank you for the perfect rating. We are so happy we could be of great assistance and look forward to serving you again soon, Heather!

March 26, 2021

Jimmy Harris really is the best dealer i have ever worked with. He gave me a fair price on our new car. Jimmy made sure i understood the whole process and had the car cleaned and ready for me. I will never g More

by Sam H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Bob Hook Chevrolet responded

Sam, thank you for taking the time to leave us a 5 star review. Jimmy is a great part of our team and we're glad that he helped you through the car-buying process! We wish you many happy miles in your new vehicle!

March 25, 2021

Matt Cooper in sales and the entire staff at Bob Hook Chevrolet were great to work with. There was absolutely no pressure on anyone at anytime. I commented to the lady in finance that the paperwork was p More

by rwellstw58
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Mar 26, 2021 -

Bob Hook Chevrolet responded

Thank you for taking the time to share your experience with us! We're so glad that Matt was helpful and the paperwork went through seamlessly. Enjoy your new vehicle!

March 25, 2021

We stoped in at Bob Hook Chevrolet to look at a Tahoe. Matt Cooper came out to greet us. What a great experience! He answered all questions and was so helpful in many ways. We drove away in a New (to us More

by Rstlwells
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Mar 26, 2021 -

Bob Hook Chevrolet responded

Congratulations on your new Tahoe! We're so happy to know that Matt took good care of you during your stay and helped you find something you love to drive home in. Safe travels!

March 24, 2021

We bought our 2nd vehicle at Bob Hook. It was also our 2nd time working with Bill Dabney and highly recommended seeing him for any car/truck needs. They all went out of their way to meet our wants and nee More

by Nolanhall1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Bob Hook Chevrolet responded

Thank you very much, Nolan, for your trust and loyalty. We appreciate the high compliment for Bill, and we're so glad you were able to experience our top-notch service here at Bob Hook Chevrolet. We look forward to seeing you again soon.

March 23, 2021

My boyfriend recently got a car & worked with Matt. I knew after we left I had to work with Matt. Awesome customer service and he made sure the interaction wasn’t about him selling a car it was about us More

by emalyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Mar 23, 2021 -

Bob Hook Chevrolet responded

emalyne, thank you for the positive feedback! We are happy to know that you & your boyfriend had a good sales experience with us and with the help of Matt. We value your business at Bob Hook Chevrolet and we hope you enjoy your new car!

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