Back

Bob Hook Chevrolet

Louisville, KY

4.9
1,522 Reviews

4144 Bardstown Rd

Louisville, KY

40218

Directions

By Type

Showing 1,522 reviews

June 28, 2021

Clean, friendly atmosphere. Staff was well informed and eager to help us. Bill was patient and generous with his time. It was extremely hot outside, but he never rushed us. A pleasant experience. More

by Susan.poulin35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney, Mike Higdon
Jun 29, 2021 -

Bob Hook Chevrolet responded

Thank you for the excellent review, Susan.poulin35! We look forward to working with you again.

June 27, 2021

Everyone was wonderful! Bill did an amazing job and listened to what we needed and made it happen! Will buy again! More

by Saltsman’s ice service
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney, Tim Hagan, Elisha Moore
Jun 28, 2021 -

Bob Hook Chevrolet responded

Thank you for the five-star review. We're thrilled to hear that you had a great experience with Bill. We look forward to working with you again. Enjoy your new car!

June 25, 2021

Great experience. Had exactly what we needed. Matt Cooper was informative of the vehicle and answered all questions that I had. I never felt pushed nor rushed. Matt was very professional and helpful. I felt More

by Chuckaball
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Jun 25, 2021 -

Bob Hook Chevrolet responded

Thank you for the five-star review! Matt will be so happy to know that he was able to assist you successfully. Please let us know if you need anything else. Thank you for choosing Bob Hook Chevy!

June 25, 2021

Colleen was awesome, such a great person to work with! Upon finding out that my son was joining the Army she told him how much she appreciated him and that she was proud of him. Others there did also! I t More

by rldicken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Colleen VanHouten
Jun 28, 2021 -

Bob Hook Chevrolet responded

Thank you for the five-star review! We're thrilled to hear that you had a great experience with Colleen. From our entire staff at Bob Hook Chevy, thank you for your son's service! Please let us know if you need anything else. Thank you for choosing Bob Hook Chevy!

June 24, 2021

Greg was extremely helpful and thorough with getting me my dream vehicle. Called me as soon as it came in the lot. Then the financing department helped with all my questions and payment plans. More

by JSturgeon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Greg Coleman
Jun 25, 2021 -

Bob Hook Chevrolet responded

Thank you for the five-star review! We are so glad to hear that Greg was able to get you your dream vehicle. Please let us know if you need anything else in the future. Enjoy your new car!

June 21, 2021

Horrible they had me waste my time and gas money four times to come over there and they would not even help me More

by tigger21da
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Dabney
Jun 29, 2021 -

Bob Hook Chevrolet responded

We are disappointed to hear that you did not have a 5 star experience and we’d like to find out how we could’ve provided exactly what you needed and expected. Please contact us at your earliest convenience.

June 20, 2021

We would like to recommend Gregory Coleman, he was our salesman and did a great job getting us what we wanted. We got the price we wanted and a very nice car. Thanks Greg More

by leslisue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Coleman
Jun 21, 2021 -

Bob Hook Chevrolet responded

leslisue, thank you for the positive review. We're thrilled to hear that you had a great experience with Greg. Please let us know if you need anything else. Enjoy your new car!

June 17, 2021

Our Salesman was William Dabney. He did an out standing job! We bought a van about 20 years ago and he was our Salesman then too. He is very good at his job. More

by kevinandchristina234pahl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Jun 18, 2021 -

Bob Hook Chevrolet responded

Thank you for the 5 star review, Kevin and Christina. We are so glad to know that William was able to help you both then and now! We wish you all the best with your new vehicle and hope to work with you again in the future!

June 16, 2021

Very friendly, great customer service all around reasonably priced, great experience we will definitely recommend Bob Hook Chevrolet to other people wanting to buy a car a good car More

by Precious3161
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Jun 17, 2021 -

Bob Hook Chevrolet responded

Precious3161, thank you for the 5 star review. We're so happy to hear you had a great experience here and we look forward to working with you again in the future!

June 16, 2021

I worked with Bill Dabney. He is so much fun! I enjoyed my experience today at Bob Hook. Thank you for the help!! Love my Impala! More

by Sturgill502
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Jun 16, 2021 -

Bob Hook Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

...
54
...