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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

April 26, 2021

Greg was great! Fast and easy with no issues! He had great customer service and took into consideration all the things I was looking for. More

by acasey85
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Bob Hook Chevrolet responded

We're happy to hear that Greg was helpful and listened to what you wanted! We appreciate your business and hope to be able to work with you again in the future!

April 24, 2021

My car buying experience at Bob Hook Chevrolet exceeded all of my expectations! Matt Cooper is an example of a truly exceptional salesman. He listens to what the customer wants and does everything possible More

by riggsbie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Higdon, Matt Cooper
Apr 26, 2021 -

Bob Hook Chevrolet responded

Thank you for leaving us such a great review! We truly appreciate your feedback and are so glad to hear that Matt, Cecelia and Mike all played a part in making your experience here a great one. Safe travels!

April 23, 2021

My wife and I drove down from Michigan to purchase a 15 Passenger Van. Michael Sweets was very open and honest about the condition of this pre-owned vehicle and we felt confident about making the trip down More

by tmekkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Bob Hook Chevrolet responded

Hi tmekkel, thank you for the high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 23, 2021

Really worked with me on my vehicle purchase. Matt went above and beyond and was a great salesperson. He answered all my questions and showed me all the vehicle options. He’s a keeper! More

by Sperry3810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Apr 23, 2021 -

Bob Hook Chevrolet responded

Hi Sperry3810, thank you so much for your positive comments about Bob Hook Chevrolet! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2021

Best customer service in the business. Tim Hagan and Bill Dabney are a great 1-2 punch. They treat you like your family 😄 THANK YOU More

by JDowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Bob Hook Chevrolet responded

Hi JDowell, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2021

Mat was a great salesman! Very detailed in completing all my needs. Great experience! John in service is also a huge asset to your team.went above and beyond as usual. Thank you Bob Hook Jr More

by Rodheroman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gahimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Apr 19, 2021 -

Bob Hook Chevrolet responded

Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2021

Bill Dabney and Cecilia Browning I just want to say Thank You for being so nice and taking care of me. Awesome peeps!! TY Both😘😘 More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Bob Hook Chevrolet responded

Thank you for the great review, Moe. We will be sure to thank Bill Dabney, Cecilia Browning and the rest of the team for providing you with excellent service. We look forward to working with you again.

April 12, 2021

The bob hook Chevrolet dealership was a hit with the help of Mr. Dabney. he is very helpful and listen to your wants of a vehicle. No pressure applied! More

by latonjang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Bob Hook Chevrolet responded

Hi, latonjang! The team here at Bob Hook Chevrolet thanks you for your five star review and wishes you the best.

April 12, 2021

I drove all the way from Wisconsin to purchase my 2017 Suburban. It was an outstanding experience. They were honest and accommodating and treated me kike family. Bob Hook sr even came over and talked to m More

by Canadasly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Byrd
Apr 12, 2021 -

Bob Hook Chevrolet responded

Thank you for the five stars, Canadasly! Bob Hook Chevrolet appreciates your business.

April 11, 2021

Hands down the best car buying experience I’ve had! Greg was knowledgeable and explained the process all the way through.Thank you Bob Hook! More

by BvColeman
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Bob Hook Chevrolet responded

Thank you for taking the time to share your rating with us, BvColeman. If there's anything further we can do for you, we are happy to help!

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