Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Hook Chevrolet
Louisville, KY
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
For new, pre-owned and commercial vehicles, service, parts, and collision repair...
Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,462 reviews
May 07, 2021
He was more than willing to work with us in our rather unsusal situation financially. Mr. Bill was patient with us as we were jumping all around trying to figure out how to make the payments work. unsusal situation financially. Mr. Bill was patient with us as we were jumping all around trying to figure out how to make the payments work. More
by P. Miller
Employees Worked With
May 05, 2021
I definitely recommend that everyone go see Bill Dabney for a great car buying experience! This was my first time buying a car and he made it so easy and understandable! for a great car buying experience! This was my first time buying a car and he made it so easy and understandable! More
by Jelanisb
Employees Worked With
May 05, 2021
This is now the 5th vehicle my family has purchased from Bob Hook. I plan to recommend this dealership, and Colleen to anyone who needs a vehicle. Bob Hook. I plan to recommend this dealership, and Colleen to anyone who needs a vehicle. More
by bill19521
May 04, 2021
Great experience today!!! Thank you Jimmy Harris and Miguel Caballero 👏🏻 . I love my new Chevy Malibu. I highly recommend this place. 5 stars ⭐️ . Excellent price and customer service Miguel Caballero 👏🏻 . I love my new Chevy Malibu. I highly recommend this place. 5 stars ⭐️ . Excellent price and customer service More
by Regla M Santana
May 03, 2021
The sales representative, Colleen VanHouten, was very thoughtful and professional when I purchased my car. She made the process both easy and stress free. Ms. VanHouton was so nice and courteous and mad thoughtful and professional when I purchased my car. She made the process both easy and stress free. Ms. VanHouton was so nice and courteous and made everything easy to understand . I am and hope to continue to be 100% satisfied with how I was treated as a customer . I will definitely buy another car from you in the future. Robert Nutt More
by Lenyard65
Employees Worked With
Colleen VanHouten
April 30, 2021
Jimmy is the man if anyone ever needs a new ride he is the guy we will be back in the feature thanks you all the guy we will be back in the feature thanks you all More
by Liftedchevy21
April 30, 2021
Bill Dabney is always very personable and easy to talk to. He has sold me 4 different cars and every time has made sure I'm comfortable with my purchase and satisfied with my decision. If you visit Bob Ho to. He has sold me 4 different cars and every time has made sure I'm comfortable with my purchase and satisfied with my decision. If you visit Bob Hook Chevrolet make sure you ask for Bill. More
by Bexhart
April 29, 2021
Don with commercial sales was amazing!! Pressure free and so very helpful. Cecilia in finance had us in and out in less than an hour!!!! so very helpful. Cecilia in finance had us in and out in less than an hour!!!! More
by Camera guys
April 28, 2021
Well I couldn't be happier with Matt Cooper at Bob Hook. Not only did he sell me a truck awhile back but I needed an oil change Monday and I needed it stat. Matt made sure I got in and out as I needed to Not only did he sell me a truck awhile back but I needed an oil change Monday and I needed it stat. Matt made sure I got in and out as I needed to get to work. More
by bigblue5253
Employees Worked With
Matt Cooper
April 28, 2021
Greg did a great job. Easy to work with. I really like the car and the customer service. He came to my house and drove me to pick up my car. vincent woods the car and the customer service. He came to my house and drove me to pick up my car. vincent woods More
by vincent0770
Employees Worked With
