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Bob Hook Chevrolet

Louisville, KY

4.9
1,522 Reviews

4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,522 reviews

September 14, 2021

Awesome environment , bill was a nice guy and provided the best service and guided me to the perfect choice More

by Smjones0023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Sep 14, 2021 -

Bob Hook Chevrolet responded

Hi, Smjones0023! Thank you for the stellar rating. We're happy to hear that working with Bill elevated your experience with us. We look forward to working with you again in the future. Have a great day! - Bob Hook III, General Manager

September 11, 2021

Was just out looking around for a small work van on Labor Day and went to Commercial sales. Everyone there was so kind and helpful. We were taken care of by the amazing Mr. John Knotts. He was very knowled More

by TERESA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, John Knotts
Sep 13, 2021 -

Bob Hook Chevrolet responded

Hi, TERESA! Thank you for the 5-star review. We're happy to hear that working with John and Cecelia led to such a positive experience. We look forward to working with you again in the future. Have a great day!

September 10, 2021

I own a small expedited delivery company. We are trying to rebuild post-pandemic. I was in need of a newer cargo van and began my internet search. I had talked to a couple of dealerships before speaking to More

by H.sturgill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Mills
Sep 10, 2021 -

Bob Hook Chevrolet responded

Hi, H.sturgill! Thank you for the stellar review. We're happy to hear that working with Don led to a 5-star experience with us. Best wishes to the rebuilding of your delivery company. We look forward to working with you again in the future!

Sep 10, 2021 -

H.sturgill responded

Thank you!

September 08, 2021

Great experience all the way around! Mr. Bill Dabney is the best. This is the second vehicle I have purchased from him and hopefully not my last one! More

by Bawselady502
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Sep 09, 2021 -

Bob Hook Chevrolet responded

Thank you for the 5-star review, Bawselady502! We're happy to hear that working with Bill elevated your experience with us. Thank you for continuing to choose Bob Hook Chevrolet, and we look forward to working with you again soon!

September 08, 2021

Great service on my damaged Equinox. Looks great!!!! Had it back within two weeks of my accident!!!! many thanks for your workmanship and excellent care! More

by Ernysales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay, John Mathis
Sep 08, 2021 -

Bob Hook Chevrolet responded

Hi, Ernysales! Thank you for the 5-star review. We're happy to hear that we were able to help with the damage on your Equinox. We look forward to working with you again in the future. Take care!

August 31, 2021

John Knotts was excellent to work with. He was understanding of customer space, go right to the point and got to know us as people as well as customers. More

by Fordy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, John Knotts
Aug 31, 2021 -

Bob Hook Chevrolet responded

Thank you for the 5-star review, Fordy! We're happy to hear that working with John elevated your experience with us. We look forward to your next visit. Have a great day!

August 26, 2021

My experience was amazing. After filing bankruptcy I thought my chances of getting my dream car were 0. Coleen V. walked me through the entire process like a friend, not just another person wasting her More

by Cece Hampton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Kuchenbrod, Cecelia Browning, Colleen VanHouten
Aug 26, 2021 -

Bob Hook Chevrolet responded

Thank you for the high rating, Cece Hampton! We're happy to hear that working with Colleen led to purchasing your dream car. Congratulations on your Camaro! We hope you enjoy the ride.

August 14, 2021

This was the 3rd new vehicle over 12+ years we have bought through Bill. Easy/Professional! More

by bjriggs17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Aug 16, 2021 -

Bob Hook Chevrolet responded

Thank you for continuing to choose Bob Hook Chevrolet, bjriggs17! We're honored to learn that we have been able to assist you with 3 vehicles now. We look forward to working with you again soon.

August 10, 2021

Michael Sweets was professional, friendly and efficient. I never felt pressured and everything was as he said it would be. Trade in value was fair. Overall great experience. Thanks ! More

by highlevelconstr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Michael Sweets
Aug 16, 2021 -

Bob Hook Chevrolet responded

Thank you for the high rating, highlevelconstr! We're happy to hear that working with Michael led to such a positive experience with us. Have a great day!

August 06, 2021

Easy quick and painless! We love Bill Dabney! They made each and every step easy! More

by Cgibson1121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hook III, David Hook, William Dabney, Bob Hook Jr., Cecelia Browning
Aug 16, 2021 -

Bob Hook Chevrolet responded

Thank you for the 5-star review, Cgibson1121! We're happy to hear that working with Bill elevated your experience with us. Take care!

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