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Bob Hook Chevrolet

Louisville, KY

4.9
1,418 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,418 reviews

April 08, 2021

I was looking for a cargo van for my art business. I liked that since it was a used car business that I could compare brands on site. I returned multiple times. It was a family decision. Michael Sweets More

by Joycegarnerstudio
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Bob Hook Chevrolet responded

Congratulations on your new van! We're so happy to hear that Michael was able to help you find something you love. Thank you for choosing Bob Hook Chevrolet and we hope to work with you again in the future!

April 08, 2021

Got a great salesman Bill Dabney at boob hook that got us a great deal a chevy suburban thanks so mush for the help and we got gas for free More

by logsdon.b73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Bob Hook Chevrolet responded

Thank you for the 5 star review! It’s great to know that Bill was able to help you through the car buying process. Congratulations on your new Chevy and thank you for choosing Bob Hook!

April 08, 2021

Max Minzenberger made buying my car an enjoyable experience. He found me the perfect car for a fair price. I shopped around for 7 months, the search was over once I found him. I knew what I wanted More

by Loufluffybunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Bob Hook Chevrolet responded

Thank you for taking the time to leave us a 5 star review. We’re so glad that Max was able to help you drive away in something you love. We wish you all the best with your new vehicle!

April 05, 2021

Matt and all of the staff I delt with were very good professional and very helpful and honest. The Dodge Durango I was buying had one lock broke they fixed it within a couple days More

by Repierce66
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
Apr 05, 2021 -

Bob Hook Chevrolet responded

Thank you for the positive feedback. It is great to know that your experience with us went well and that our staff was professional and knowledgeable. We value you as a customer and hope to see you again soon!

April 03, 2021

Great to deal with Bob Hook Chevy and their best salesman Bill Dabney again today. Great deal fabulous trade in value. We always keep coming back for super customer service. We will recommend to all our fami More

by Carneyf49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Bob Hook Chevrolet responded

Thank you for your 5 star review, Carneyf49. We appreciate your business and look forward to your next visit with us!

April 02, 2021

We drove from Indiana to purchase our new truck. John Knotts helped us out and was awesome! From the very beginning he called us back right away with the information we needed before making the 2 hour dr More

by Tiffany Priddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Bob Hook Chevrolet responded

Hi Tiffany, we appreciate your positive review about your recent experience with us! We hope to see you soon!

March 31, 2021

Robert Liberty came immediately with a warm greeting. He was very helpful in finding the exact vehicle I was looking for and provide the inventory information for me to choose from. I would recommend others More

by Ljdawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Liberty
Mar 31, 2021 -

Bob Hook Chevrolet responded

We're happy to hear that you had such a nice experience with us, Ljdawson. We appreciate your business and hope to see you again!

March 31, 2021

my service with Bob Hook was excellent my sales my service with Bob Hook was excellent my sales representative Bill Dabney was excellent very friendly very knowledgeable. will recommend family and More

by Elaine.Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Bob Hook Chevrolet responded

Thank you for choosing Bob Hook Chevrolet. We appreciate the perfect star rating and look forward to working with you again.

March 30, 2021

John Knotts did an amazing job with our purchase of commercial vehicle. I will definitely use the dealership again because of John. He was very helpful throughout the process. More

by nike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Bob Hook Chevrolet responded

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2021

I won’t buy from anywhere by Bob Hook! Excellent service all around! From Elisha in Internet Sales, Kelly in the showroom, Cecilia in Finance and Bill Dabney in Sales. Absolutely amazing people! More

by Amandaserafin30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Bob Hook Chevrolet responded

Amandaserafin30, thank you for the good rating. If there is anything else we can assist with, please give us a call.

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