
Bob Hook Chevrolet
Louisville, KY
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Was just out looking around for a small work van on Labor Day and went to Commercial sales. Everyone there was so kind and helpful. We were taken care of by the amazing Mr. John Knotts. He was very knowled Day and went to Commercial sales. Everyone there was so kind and helpful. We were taken care of by the amazing Mr. John Knotts. He was very knowledgeable about the van I was interested in. The whole in and out process from test drive to off the lot was a lot shorter than I expected and I got a good deal on my van! Kudos to the Commercial guys who were working that day, thank you John Knotts and Cecilia in F & I-you all made our experience enjoyable! More
I own a small expedited delivery company. We are trying to rebuild post-pandemic. I was in need of a newer cargo van and began my internet search. I had talked to a couple of dealerships before speaking to to rebuild post-pandemic. I was in need of a newer cargo van and began my internet search. I had talked to a couple of dealerships before speaking to Don Mills, at Bob Hook. I knew, immediately, I wanted to do business with Don. He was smart, pleasant, understood my need, and knew how to meet it. I drove an hour and half to meet him. He had the perfect van for me! All the guys in his department were very nice and helpful, too. As a woman business owner, of 32 yrs, It was nice to see everyone working together to make this transaction as smooth as possible. This whole process couldn't have gone better! Thank you. I love my van! More
Great experience all the way around! Mr. Bill Dabney is the best. This is the second vehicle I have purchased from him and hopefully not my last one! the best. This is the second vehicle I have purchased from him and hopefully not my last one! More
Great service on my damaged Equinox. Looks great!!!! Had it back within two weeks of my accident!!!! many thanks for your workmanship and excellent care! it back within two weeks of my accident!!!! many thanks for your workmanship and excellent care! More
John Knotts was excellent to work with. He was understanding of customer space, go right to the point and got to know us as people as well as customers. understanding of customer space, go right to the point and got to know us as people as well as customers. More
My experience was amazing. After filing bankruptcy I thought my chances of getting my dream car were 0. Coleen V. walked me through the entire process like a friend, not just another person wasting her thought my chances of getting my dream car were 0. Coleen V. walked me through the entire process like a friend, not just another person wasting her time. She set realistic expectations, outlined the process, and was caring and compassionate the entire time. The best part is I got my dream car I am the proud owner of a shiny, slick Camaro. If you are looking elsewhere you are doing yourself a disservice. More
Michael Sweets was professional, friendly and efficient. I never felt pressured and everything was as he said it would be. Trade in value was fair. Overall great experience. Thanks ! I never felt pressured and everything was as he said it would be. Trade in value was fair. Overall great experience. Thanks ! More