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Bob Hook Chevrolet

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,522 Reviews
Call Dealership (502) 499-0800
View Awards

4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,522 reviews

October 21, 2021

She was the best sells lady I had.....made it fun to buy a car More

by Jau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Report | Print
Oct 22, 2021 -

Bob Hook Chevrolet responded

Hi, Jau! Thank you for the 5-star rating and for sharing this beautiful picture with us. Congratulations on your new car, and we hope you enjoy the ride! - Bob Hook III, General Manager

October 21, 2021

My visit was disappointing. Didn’t look at my car the day of appointment. Prices👎🏻 More

by lynneseewer
Friendliness
Recommend Dealer
No
Employees Worked With
Gabriel Gonzalez
Report | Print
Oct 29, 2021 -

Bob Hook Chevrolet responded

lynneseewer, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Bob Hook III, General Manager

October 21, 2021

They make you feel like family! Make sure you see Colleen!! She's great, I'm Very Satisfied!! More

by K Chapman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Colleen VanHouten
Report | Print
Oct 22, 2021 -

Bob Hook Chevrolet responded

Hi, K Chapman! Thank you for the 5-star review. We're happy to hear that working with Colleen led to such a positive experience. Safe travels! - Bob Hook III, General Manager

October 19, 2021

Tim, David and Matthew were easy to work with and made the car buying experience easy and fun !!! More

by Lilechris75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hook III, David Hook, Tim Hagan, Mike Higdon, Cecelia Browning, Matt Cooper
Report | Print
Oct 20, 2021 -

Bob Hook Chevrolet responded

Hi, Lilechris75! Thank you for the 5-star review. We're happy to hear that working with Tim, David, and Matthew elevated your experience with us. We look forward to your next visit. Take care! - Bob Hook III, General Manager

October 18, 2021

Quick and easy to deal with got me exactly what I wanted would buy from him again More

by Anm47111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
Report | Print
Oct 19, 2021 -

Bob Hook Chevrolet responded

Hi, Anm47111! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! - Bob Hook III, General Manager

October 07, 2021

I felt no pressure what so ever. Bill was a first class salesman. I really felt comfortable dealing with him. Bob Hook is my new first car lot to shop from now on. Keep it up More

by Cacbikes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Report | Print
Oct 07, 2021 -

Bob Hook Chevrolet responded

Hi, Cacbikes! Thank you for the stellar rating. We're happy to hear that working with Bill earned us your loyalty and trust. We hope to work with you again in the future. Have a great day! - Bob Hook III, General Manager

September 30, 2021

Great experience at the Bob Hook Chevrolet and would Great experience at the Bob Hook Chevrolet and would visit again ! Simple Professional and Fast ! More

by mpdjl1107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Report | Print
Oct 01, 2021 -

Bob Hook Chevrolet responded

Hi, mpdj1107! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Bob Hook III, General Manager

September 29, 2021

We had a wonderful experience and a wonderful salesman, Mr. Michael Sweets. Thank you for your help! More

by maryvillebaptist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
Report | Print
Sep 29, 2021 -

Bob Hook Chevrolet responded

Hi, maryvillebaptist! Thank you for the stellar rating. We're happy to hear that working with Michael elevated your experience with us. Have a great day! - Bob Hook III, General Manager

September 21, 2021

Excellent service, good car, clean, decent mileage, good financing, I’m very happy with my purchase More

by JC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Report | Print
Sep 22, 2021 -

Bob Hook Chevrolet responded

Hi, JC! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! - Bob Hook III, General Manager

September 20, 2021

Exceptional service. Bill Dabney , hooked me up! He was very friendly and super helpful with everything I needed , and answered any questions, you can tell he cares about what he sells. More

by Caleb007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Report | Print
Sep 21, 2021 -

Bob Hook Chevrolet responded

Hi, Caleb007! Thank you for the 5-star review. We're delighted to hear that working with Bill elevated your experience with us. We look forward to working with you again in the future. Have a great day! - Bob Hook III, General Manager

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