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Bob Hook Chevrolet
Louisville, KY
1,416 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
For new, pre-owned and commercial vehicles, service, parts, and collision repair...
Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,416 reviews
April 29, 2021
Jimmy is the man if anyone ever needs a new ride he is the guy we will be back in the feature thanks you all the guy we will be back in the feature thanks you all More
by Liftedchevy21
Helpful April 29, 2021
Don with commercial sales was amazing!! Pressure free and so very helpful. Cecilia in finance had us in and out in less than an hour!!!! so very helpful. Cecilia in finance had us in and out in less than an hour!!!! More
by Camera guys
April 29, 2021
Bill Dabney is always very personable and easy to talk to. He has sold me 4 different cars and every time has made sure I'm comfortable with my purchase and satisfied with my decision. If you visit Bob Ho to. He has sold me 4 different cars and every time has made sure I'm comfortable with my purchase and satisfied with my decision. If you visit Bob Hook Chevrolet make sure you ask for Bill. More
by Bexhart
April 28, 2021
Well I couldn't be happier with Matt Cooper at Bob Hook. Not only did he sell me a truck awhile back but I needed an oil change Monday and I needed it stat. Matt made sure I got in and out as I needed to Not only did he sell me a truck awhile back but I needed an oil change Monday and I needed it stat. Matt made sure I got in and out as I needed to get to work. More
by bigblue5253
Employees Worked With
Matt Cooper
April 28, 2021
Greg did a great job. Easy to work with. I really like the car and the customer service. He came to my house and drove me to pick up my car. vincent woods the car and the customer service. He came to my house and drove me to pick up my car. vincent woods More
by vincent0770
Employees Worked With
April 26, 2021
Greg was great! Fast and easy with no issues! He had great customer service and took into consideration all the things I was looking for. great customer service and took into consideration all the things I was looking for. More
by acasey85
Employees Worked With
April 24, 2021
My car buying experience at Bob Hook Chevrolet exceeded all of my expectations! Matt Cooper is an example of a truly exceptional salesman. He listens to what the customer wants and does everything possible all of my expectations! Matt Cooper is an example of a truly exceptional salesman. He listens to what the customer wants and does everything possible to try and make that happen. A great person to work with! He gives you information but doesn't push. Cecelia Browning did an excellent job walking through and explaining the warranty information. Thanks much for all of your help! And many thanks to Mike Higdon for tracking down a cd I left in the player of my trade in! Very much appreciated! More
by riggsbie1
April 23, 2021
Best customer service in the business. Tim Hagan and Bill Dabney are a great 1-2 punch. They treat you like your family 😄 THANK YOU Dabney are a great 1-2 punch. They treat you like your family 😄 THANK YOU More
by JDowell
April 23, 2021
Really worked with me on my vehicle purchase. Matt went above and beyond and was a great salesperson. He answered all my questions and showed me all the vehicle options. He’s a keeper! above and beyond and was a great salesperson. He answered all my questions and showed me all the vehicle options. He’s a keeper! More
by Sperry3810
Employees Worked With
Matt Cooper
April 23, 2021
My wife and I drove down from Michigan to purchase a 15 Passenger Van. Michael Sweets was very open and honest about the condition of this pre-owned vehicle and we felt confident about making the trip down Passenger Van. Michael Sweets was very open and honest about the condition of this pre-owned vehicle and we felt confident about making the trip down. I would make the trip again, without thinking twice, if/when the time comes to replace our other vehicle. Thank you Michael Sweets and Willie Mitchell for your involvement in helping us to finalize this "Sweet Deal"!!! Thank you Bob Hook for hiring such an honest, friendly and respectful salesman. We couldn't be more pleased. More
by tmekkel
