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Bob Hook Chevrolet
Louisville, KY
1,415 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,415 reviews
May 22, 2021
Anyone in the market for a car Matt Cooper is your guy ! Thanks for being so patient and marking it a smooth and easy process!! Thanks for being honest! I will definitely be sending people Matt’s way !! Tha Thanks for being so patient and marking it a smooth and easy process!! Thanks for being honest! I will definitely be sending people Matt’s way !! Thanks Bob Hook and staff!! More
by JennW
Helpful May 22, 2021
Thank you James Harris Jr for my new car! I love it and the service was AMAZING!!! I didn't have to wait for the car either. the service was AMAZING!!! I didn't have to wait for the car either. More
by Aprilcase17
May 22, 2021
I had the best experience at Bob Hook. Jake started the process and gave me tons of advice on what we would need for our growing family. Colleen was so helpful finalizing the deal and making sure we got th process and gave me tons of advice on what we would need for our growing family. Colleen was so helpful finalizing the deal and making sure we got the best vehicle that fit our needs and price. Thank you! More
by Laurenkaraw08
May 21, 2021
They worked with me at every point along the way and were very honest and frank. They could have walked away at many points when it became difficult but stayed with me and made sure I got the truck right for very honest and frank. They could have walked away at many points when it became difficult but stayed with me and made sure I got the truck right for me. More
by ethanwalters
May 20, 2021
VERY HAPPY with my service with mr William D this is my second car with him AND I WILL BE BACK ! Everything went quick and I had no unanswered questions. second car with him AND I WILL BE BACK ! Everything went quick and I had no unanswered questions. More
by T.mccain
Employees Worked With
May 20, 2021
The people at Bob Hook Chevrolet in Louisville were very friendly and helpful. It was well worth the drive to get the truck I was looking for. friendly and helpful. It was well worth the drive to get the truck I was looking for. More
by rnmsteph
May 17, 2021
Great service department ! Got my vehicle in quick and kept me Updated. I love the free shuttle service to work and they even pick me up kept me Updated. I love the free shuttle service to work and they even pick me up More
by jaime40165
Employees Worked With
Other Employees :
Blake Wray
May 16, 2021
I have purchased two vehicles at Bob Hook. I have had great experience with my Sales Man. MATT Cooper I will send anyone I know too him. Thanks Matt great experience with my Sales Man. MATT Cooper I will send anyone I know too him. Thanks Matt More
by bigblue5253
Employees Worked With
Matt Cooper
May 15, 2021
Very pleased with my purchase. Matt Cooper is the best 👌 This is my 2nd purchase with him. He never pressures you to buy. He is very detailed and wants you to be happy with your purchase. Highly recom 👌 This is my 2nd purchase with him. He never pressures you to buy. He is very detailed and wants you to be happy with your purchase. Highly recommend! More
by emiller996
May 15, 2021
Colleen was awesome!!!! I felt as if she was honest and heard what my concerns were. I will definitely recommend her to family and friends. heard what my concerns were. I will definitely recommend her to family and friends. More
by M Garrett
