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Bob Hook Chevrolet

Louisville, KY

4.9
1,522 Reviews

4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,522 reviews

April 12, 2022

Michael Sweets helped make it happen. We tried to get a deal going a few months ago but it didn’t work out. Second time was the charm! We are very excited about the truck. Thanks Michael More

by LouisvilleAstroJump
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets, Rachel Calvert
Apr 12, 2022 -

Bob Hook Chevrolet responded

Hi, LouisvilleAstroJump! Thank you for the 5-star review. WE're happy to hear that working with Michael elevated your experience with us. We look forward to your next visit. Have a great day! - Bob Hook III, General Manager

April 11, 2022

My experience with Bob Hook was very gratifying. Max knew what I wanted in a car and he made sure I got it. From the financing department to the sales department, I was pleased with the whole experi More

by jeffbarton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger, Cecelia Browning
Apr 12, 2022 -

Bob Hook Chevrolet responded

Hi, jeffbarton! Thank you for the 5-star rating. We're happy to hear that working with Max elevated your experience with us. We hope to work with you again soon. Safe travels! - Bob Hook III, General Manager

April 11, 2022

We had an excellent buying experience with our new Colorado truck from this dealership. Our Sales Associate was Bill Dabney and he was very helpful and prompt when answering our questions. He was know More

by John B
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Dabney
Apr 12, 2022 -

Bob Hook Chevrolet responded

Hi, John B! Thank you for the stellar review. We're delighted to hear that working with Bill elevated your experience with us. Congratulations on your new Colorado. We hope you enjoy the ride! - Bob Hook III, General Manager

April 06, 2022

Beautiful customer service lounge area for speaking with customers interested in purchasing a car or truck. Sales agent was extremely helpful when we came in. His experience made us feel comfortable about More

by llackey40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Apr 07, 2022 -

Bob Hook Chevrolet responded

Hi, llackey40! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! - Bob Hook III, General Manager

April 06, 2022

Great experience at Bob hook Chevrolet Bill and Jake we’re great in helping me purchase my suv. I’m so very very happy with my vehicle!!! More

by Lennylime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Jake Bishop
Apr 06, 2022 -

Bob Hook Chevrolet responded

Hi, Lennylime! Thank you for the 5-star rating. We're happy to hear that working with Bill and Jake elevated your experience with us. We hope to work with you again soon. Take care! - Bob Hook III, General Manager

April 04, 2022

We are repeat customers, for good reason. Willie Nelson Mitchell, Manager, and John Knotts, Sales Rep for Fleet & Commercial sales provided us with exceptional service and choices. We highl More

by Cheryle Q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Willie Mitchell, John Knotts
Apr 04, 2022 -

Bob Hook Chevrolet responded

Hi, Cheryle Q! Thank you for the 5-star review. We're happy to hear that working with Willie and John earned us your recommendation. We hope to work with you again soon. Safe travels! - Bob Hook III, General Manager

April 04, 2022

We were greeted promptly by Bill Dabney and told him what were looking for and in minutes we were looking at our new SUV. Bill was highly recommended by a friend and see why he's been with Bob Hook 25 years More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Apr 04, 2022 -

Bob Hook Chevrolet responded

Hi, Mark! Thank you for the stellar rating. We're happy to hear that working with Bill led to such a positive experience. We look forward to your next visit. Take care! - Bob Hook III, General Manager

April 01, 2022

Excellent service I would recommend anyone to come and do business with you all. It’s the best I ever seen. More

by edwardmosley3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Apr 04, 2022 -

Bob Hook Chevrolet responded

Hi, edwardmosley3! Thank you for the 5-star rating. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Have a wonderful day! - Bob Hook III, General Manager

March 26, 2022

We are a very satisfied customer. Other dealers didn’t have the SUV we were looking for but Bob Hook delivered. Our sales agent William Dabney made the buying process easy and smoot More

by Marshasivils
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Mar 28, 2022 -

Bob Hook Chevrolet responded

Hi, Marshasivils! Thank you for the stellar review. We're happy to hear that working with William earned us your recommendation. We look forward to your next visit. Safe travels! - Bob Hook III, General Manager

March 25, 2022

Rachel Calvert helped us get our dream car and she was amazing ! She went above and beyond to help us. She is very professional and helpful. More

by Coakleystephanie
Recommend Dealer
Yes
Employees Worked With
Rachel Calvert
Mar 28, 2022 -

Bob Hook Chevrolet responded

Hi, Coakleystephanie! Thank you for the 5-star rating. We're happy to hear that working with Rachel elevated your experience with us. We hope to work with you again soon. Take care! - Bob Hook III, General Manager

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