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Bob Hook Chevrolet

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.9
1,456 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,456 reviews

November 09, 2021

Collen and Kelly were an absolute pleasure to work with through the whole car purchasing experience! More

by dns_myers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen VanHouten
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Nov 10, 2021 -

Bob Hook Chevrolet responded

Hi, dns_myers! Thank you for the stellar rating. We're happy to hear that working with Colleen and Kelly elevated your experience with us. We hope to work with you again soon. Have a great day! - Bob Hook III, General Manager

November 04, 2021

Bill Dabney was very professional and made the trade go through smoothly! Highly recommend him. More

by Ljw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2021 -

Ljw responded

Thank you!

Nov 05, 2021 -

Bob Hook Chevrolet responded

Hi, Ljw! Thank you for the 5-star review. We're happy to hear that working with Bill Dabney earned us your recommendation. We look forward to working with you again in the future. Have a great day! - Bob Hook III, General Manager

October 27, 2021

Very helpful. I couldn’t of asked for a better place to finance my first vehicle More

by Loganekp18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Report | Print
Oct 28, 2021 -

Bob Hook Chevrolet responded

Hi, Loganekp18! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day, and we hope to work with you again soon! - Bob Hook III, General Manager

October 25, 2021

My family and I have been coming to Bob Hook for years, Colleen is always very friendly, and goes above and beyond. More

by Hunter Grieser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen VanHouten
Report | Print
Oct 25, 2021 -

Bob Hook Chevrolet responded

Hi, Hunter Grieser! Thank you for the 5-star rating. We're happy to hear that working with Colleen led to such a positive experience. Your loyalty and trust mean the world to us. We hope to work with you again soon. Safe travels! - Bob Hook III, General Manager

October 21, 2021

They make you feel like family! Make sure you see Colleen!! She's great, I'm Very Satisfied!! More

by K Chapman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen VanHouten
Report | Print
Oct 22, 2021 -

Bob Hook Chevrolet responded

Hi, K Chapman! Thank you for the 5-star review. We're happy to hear that working with Colleen led to such a positive experience. Safe travels! - Bob Hook III, General Manager

October 21, 2021

She was the best sells lady I had.....made it fun to buy a car More

by Jau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Report | Print
Oct 22, 2021 -

Bob Hook Chevrolet responded

Hi, Jau! Thank you for the 5-star rating and for sharing this beautiful picture with us. Congratulations on your new car, and we hope you enjoy the ride! - Bob Hook III, General Manager

October 21, 2021

My visit was disappointing. Didn’t look at my car the day of appointment. Prices👎🏻 More

by lynneseewer
Friendliness
Recommend Dealer
No
Employees Worked With
Gabriel Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2021 -

Bob Hook Chevrolet responded

lynneseewer, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Bob Hook III, General Manager

October 19, 2021

Tim, David and Matthew were easy to work with and made the car buying experience easy and fun !!! More

by Lilechris75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hook III
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cooper
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Oct 20, 2021 -

Bob Hook Chevrolet responded

Hi, Lilechris75! Thank you for the 5-star review. We're happy to hear that working with Tim, David, and Matthew elevated your experience with us. We look forward to your next visit. Take care! - Bob Hook III, General Manager

October 18, 2021

Quick and easy to deal with got me exactly what I wanted would buy from him again More

by Anm47111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2021 -

Bob Hook Chevrolet responded

Hi, Anm47111! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! - Bob Hook III, General Manager

October 07, 2021

I felt no pressure what so ever. Bill was a first class salesman. I really felt comfortable dealing with him. Bob Hook is my new first car lot to shop from now on. Keep it up More

by Cacbikes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2021 -

Bob Hook Chevrolet responded

Hi, Cacbikes! Thank you for the stellar rating. We're happy to hear that working with Bill earned us your loyalty and trust. We hope to work with you again in the future. Have a great day! - Bob Hook III, General Manager

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