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Bob Hook Chevrolet

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,522 Reviews
Call Dealership (502) 499-0800
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,522 reviews

May 09, 2022

Most pleasant buying experience I have had! Wonderful salesman! Highly recommend Bob Hook! Will buy again! More

by ken.schafer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
Report | Print
May 09, 2022 -

Bob Hook Chevrolet responded

Hi Ken, thank you for the positive review. We're so glad that you had a great buying experience here! Congratulations on your new vehicle and we look forward to working with you again in the future!- Bob Hook III, General Manager

May 09, 2022

Takes entirely to long to do paperwork and then had to go back because you did the paperwork wrong More

by Martha L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Report | Print
May 09, 2022 -

Bob Hook Chevrolet responded

Hi Martha, thank you for taking the time to leave us a review. We appreciate your business and apologize for any inconvenience. If you would like to further discuss any issues regarding the paperwork, please give a call at the dealership. - Bob Hook III, General Manager

May 09, 2022

Thank goodness me & my husband made a split decision to stop by bob hook commercial business bc it was a great decision! Michael & Rachel was amazing! We truly had a great experience & the try really c More

by Brittany & Jason Earp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets, Rachel Calvert
Report | Print
May 09, 2022 -

Bob Hook Chevrolet responded

Hi Brittany & Jason, thank you for your 5 star review. We're so glad that Michael and Rachel helped make your experience here great! We appreciate your business and look forward to working with you again soon! - Bob Hook III, General Manager

April 25, 2022

Quick response from online (Elisha) Attentive salesman (Bill Dabney) Overall experience was awesome. Very pleased More

by wynne.torrance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney, Elisha Moore
Report | Print
Apr 26, 2022 -

Bob Hook Chevrolet responded

Hi, wynne.torrance! Thank you for the stellar rating. We're happy to hear that working with Elisha and Bill elevated your experience with us. We look forward to your next visit. Have a wonderful day! - Bob Hook III, General Manager

April 22, 2022

Great experience. I knew what I wanted ans how much I was willung to pay. Sales person helped me accomplish that while being friendly and professional. With no hassels More

by Jmhart1066
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
Report | Print
Apr 25, 2022 -

Bob Hook Chevrolet responded

Hi, Jmhart1066! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! - Bob Hook III, General Manager

April 21, 2022

Successful deal with the sale rep Will T . Dabney II. I love the way he deals with the customer and he was most helpful . And i love the new equinox 2022. More

by Bikash Rai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Report | Print
Apr 22, 2022 -

Bob Hook Chevrolet responded

Hi, Bikash Rai! Thank you for the stellar rating. We're delighted to hear that working with Will elevated your experience with us. Congratulations on your new 2022 Equinox. We hope you enjoy the ride! - Bob Hook III, General Manager

April 20, 2022

Wonderful experience! Bill Dabney was amazing! Seamless transition. I love my new car! I highly recommend. More

by Wendy.dale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Report | Print
Apr 21, 2022 -

Bob Hook Chevrolet responded

Hi, Wendy.dale! Thank you for the stellar review. We're happy to hear that working with Bill earned us your recommendation. We hope to work with you again soon. Have a great day! - Bob Hook III, General Manager

April 17, 2022

Absolutely amazing experience! Went to purchase a vehicle, and left feeling like part of the family. I could not have asked for a better purchasing experience! More

by Kmorris0515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Max Minzenberger
Report | Print
Apr 18, 2022 -

Bob Hook Chevrolet responded

Hi, Kmorris0515! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Take care! - Bob Hook III, General Manager

April 16, 2022

My salesman Bill was amazing. Got me right in to the truck I wanted. Shout out to Kelly as well for making the process quick and easy! More

by jvonsenden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney, Kelly Byrd
Report | Print
Apr 18, 2022 -

Bob Hook Chevrolet responded

Hi, jvonsenden! Thank you for the 5-star rating. We're happy to hear that working with Bill and Kelly elevated your experience with us. We hope to work with you again soon. Have a great day! - Bob Hook III, General Manager

April 16, 2022

The impression was very courteous and professional from beginning to the end of sale, Thanks. More

by Ldnixonsr01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Report | Print
Apr 18, 2022 -

Bob Hook Chevrolet responded

Hi, Ldnixonsr01! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! - Bob Hook III, General Manager

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