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Bob Hook Chevrolet

Louisville, KY

4.9
1,522 Reviews

4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,522 reviews

May 31, 2022

Very pleasant and knowledgeable staff. Good customer service. Staff made the process go very smoothly. More

by Kjn1KathyN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Jun 01, 2022 -

Bob Hook Chevrolet responded

Hi, Kjn1KathyN! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! - Bob Hook III, General Manager

May 31, 2022

John KNOTTS is the sales rep to work with. He takes care of his customers. More

by Bamsconsultingent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
May 31, 2022 -

Bamsconsultingent responded

John KNOTTS at Bob Hook Commercial Sales is a top notch sales man. He takes great care of his customers. Most dealers you work with are all about their commission and will do anything to pull in the sale. John isn’t that type of person. John is honest, straight forward and doesn’t try to pressure you. This is the second van we bought and are happy with him once again. Thanks John.

Jun 01, 2022 -

Bob Hook Chevrolet responded

Hi, Bamsconsultingent! Thank you for the 5-star review. We're delighted to hear that working with John earned us your loyalty and trust. We hope to work with you again soon. Take care! - Bob Hook III, General Manager

May 29, 2022

In 2019 I went to Bob Hook to look at Chev. vans for work and Mr. Michael Sweets Helped me with that. I called him a smooth operator back then because he was so pleasant to work with. No press More

by ddk9s1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets, Willie Mitchell, Rachel Calvert
May 31, 2022 -

Bob Hook Chevrolet responded

Hi, ddk9s1! Thank you for the stellar rating. We're delighted to hear that working with Michael, Willie, and Rachel earned us your loyalty and trust. We look forward to your next visit. Safe travels! - Bob Hook III, General Manager

May 26, 2022

Bob Hook worked around my difficult schedule to make sure I felt welcome and took care of everything they could without me being there. Made my experience smooth and put me in a great vehicle! Couldn’t be ha More

by charliescott1523
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Byrd, Greg Coleman
May 26, 2022 -

Bob Hook Chevrolet responded

Hi, charliescott1523! Thank you for the 5-star rating. We're delighted to hear that working with the team led to such a positive experience. We hope to work with you again soon. Take care! - Bob Hook III, General Manager

May 25, 2022

Buying a truck from Bob Hook Chevrolet was a great experience. John Knotts and Rachel Calvert were very helpful, professional and great to work with. I would recommend Bob Hook to anyone looking to p More

by steve.gould
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets, John Knotts, Rachel Calvert
May 26, 2022 -

Bob Hook Chevrolet responded

Hi, steve.gould! Thank you for the 5-star rating. We're delighted to hear that working with John and Rachel earned us your recommendation. We hope to work with you again soon. Have a great day! - Bob Hook III, General Manager

May 25, 2022

Your passcode is 743838. Please enter this passcode in the next 30 minutes. If you received an error reply STOP. More

by TRACYDG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
May 26, 2022 -

Bob Hook Chevrolet responded

Hi, TRACYDG! Thank you for the stellar review. We look forward to your next visit. Have a wonderful day! - Bob Hook III, General Manager

May 18, 2022

Rachel is fantastic and easy to work with. She finds the vehicles we need and gets us. Afair price! She's very professional and know her stuff. If you need a vehicle go see Rachel . More

by chris.archwayroofing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Calvert
May 19, 2022 -

Bob Hook Chevrolet responded

Hi, chris.archwayroofing! Thank you for the stellar review. We're delighted to hear that working with Rachel earned us your recommendation. We look forward to your next visit. Safe travels! - Bob Hook III, General Manager

May 13, 2022

Easiest, quickest most pleasant car buying experience ever. Jake, Kelly and the finance gentleman were AMAZING 😉. If you need a car go to Bob Hook, I promise you will not be disappointed. We love o More

by Jamie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Kelly Byrd, Jake Bishop
May 13, 2022 -

Jamie responded

Thanks Guys!

May 13, 2022 -

Bob Hook Chevrolet responded

Hi Jamie, congratulations on your new car! We're so glad that Jake, Kelly and our finance team all played a part in making your car-buying experience great! Thank you for choosing Bob Hook Chevrolet! -Bob Hook III, General Manager

May 11, 2022

Excellent service! Got us in and out quickly since we knew what we wanted when we got there. Will definitely do business with them again! More

by Lolaperry09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Kelly Byrd, Cecelia Browning, Elisha Moore
May 13, 2022 -

Bob Hook Chevrolet responded

Lolaperry09, thank you for the 5 star review. We're so glad that our team was able to help you find what you were looking for. Congratulations on your new vehicle! -Bob Hook III, General Manager

May 10, 2022

Great people, very helpful, and big selection of cars to pick from, would recommend to anyone! More

by AustinG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney, Keith King
May 10, 2022 -

Bob Hook Chevrolet responded

AustinG, thank you for the 5 star review. We're so glad to hear you had a great experience, and we hope to be able to work with you again soon! - Bob Hook III, General Manager

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