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Bob Hook Chevrolet

Louisville, KY

4.9
1,522 Reviews

4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,522 reviews

June 29, 2022

Bill Dabney is a pleasure to work with. He made purchasing a vehicle very easy. More

by lynnestein1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Jun 29, 2022 -

Bob Hook Chevrolet responded

Hi, lynnestein1954! Thank you for the stellar review. We're delighted to hear that working with Bill elevated your experience with us. We look forward to your next visit. Safe travels! - Bob Hook III, General Manager

June 28, 2022

Bill gave me quick and efficient service! I got top dollar for my trade and the process was smooth. I love my new Tahoe Premier! More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Jun 28, 2022 -

Bob Hook Chevrolet responded

Hi, Amy! Thank you for the 5-star rating. We're delighted to hear that working with Bill elevated your experience with us. Congratulations on your new Tahoe Premier, and we hope you enjoy the ride! - Bob Hook III, General Manager

June 19, 2022

We will always come back, everyone was so kind and helpful Very happy customers, thank you Jim & Teresa Roeder More

by teresaroeder2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Byrd, Jimmy Harris, Cecelia Browning
Jun 20, 2022 -

Bob Hook Chevrolet responded

Hi Jim & Theresa, thank you for the positive review. We're glad to hear that you were so happy with your car buying experience, and we look forward to working with you again soon! - Bob Hook III, General Manager

June 18, 2022

We attempted to purchase a 2011 F450 on June 17,2022. We communicated for over a week with phone calls and text messages to confirm that this was the truck wanted, one question we asked our salesman Duan More

by Senggang2484
Recommend Dealer
No
Employees Worked With
Duane Rust
Jun 29, 2022 -

Bob Hook Chevrolet responded

Senggang2484, we apologize that we could not come to terms on the purchase of this truck, especially since you travelled so far to see it. In hindsight, we should’ve had a clearer understanding of your needs and known more about you specific financing situation. The process should’ve been slowed down and verified before your visit. - Bob Hook III, General Manager

June 17, 2022

Very nice and welcoming atmosphere. My sales associate was amazing. Would buy again from them. More

by Tweety
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Jun 20, 2022 -

Bob Hook Chevrolet responded

Hi Tweety, thank you for your 5 star review. We're so glad to hear that our team made you feel welcome and we look forward to working with you again in the future!- Bob Hook III, General Manager

June 14, 2022

Great service very honest. Do not make you sit around and wait. Sales person is great More

by Jimgratton1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Duane Rust
Jun 15, 2022 -

Bob Hook Chevrolet responded

Hi, Jimgratton1! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Bob Hook III, General Manager

June 08, 2022

I have a awesome experience and hassle free i will use this lot as my future car buy place More

by Paulcrown2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Mitchal Terry
Jun 08, 2022 -

Paulcrown2007 responded

I have a awesome experience and hassle free i will use this lot as my future car buy place

Jun 09, 2022 -

Bob Hook Chevrolet responded

Hi, Paulcrown2007! Thank you for the stellar review. We're delighted to hear that your positive experience earned us your loyalty and trust. We hope to work with you again soon. Have a great day! - Bob Hook III, General Manager

June 05, 2022

Excellent service. The staff at bob hook is top notch. I will always bring my vehicles there More

by Bryan40165
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Cook, David Redding, John Gahimer, Keith King, Gabriel Gonzalez, Scott Nale
Jun 06, 2022 -

Bob Hook Chevrolet responded

Hi, Bryan40165! Thank you for the 5-star rating. Your loyalty and trust mean the world to us. We hope to work with you again soon. Take care! - Bob Hook III, General Manager

June 03, 2022

Quality. Affordable Bill Dabney ie great to work with. He knows his cars Whole family likes to deal with him More

by Tajordan01tajordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney, Tyler Marshall
Jun 03, 2022 -

Tajordan01tajordan responded

Really appreciate the care and consideration Mr. Dabney took when he helped us choose the right SUV for our family. I have recommended you personally to others, I do recommend you and I will continue to recommend Mr. William “Bill” Dabney and Bob Hook Chevrolet. Thank you

Jun 06, 2022 -

Bob Hook Chevrolet responded

Hi, Tajordan01tajordan! Thank you for the stellar rating. We're delighted to hear that working with Bill earned us your recommendation. We look forward to your next visit. Have a wonderful day! - Bob Hook III, General Manager

June 02, 2022

Bill Dabney was great to do business with, very friendly and honest about the available options for my preferences and price range. More

by Langdon Caldwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Jun 03, 2022 -

Bob Hook Chevrolet responded

Hi, Langdon Caldwell! Thank you for the 5-star review. We're delighted to hear that working with Bill elevated your experience with us. We hope to work with you again soon. Have a great day! - Bob Hook III, General Manager

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