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Bob Hook Chevrolet

Louisville, KY

4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,526 reviews

January 02, 2025

I bought my son a 2025 Chevy Trax and had the most pleasant experience. Our salesman was Max whom was truly delightful and very helpful throughout the entire process. I highly recommend Bob Hook Chevr More

by Agailabbott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hook III, Bob Hook Jr., Max Minzenberger, Cecelia Browning
Jan 02, 2025 -

Bob Hook Chevrolet responded

Hi Agailabbott,, Congratulations to your son on his new 2025 Chevy Trax! We’re thrilled to hear that you had such a pleasant experience with Max and it’s great to know that he was able to assist you throughout the entire process. We truly appreciate your continued trust in Bob Hook Chevrolet for all your vehicle purchases over the years. Your satisfaction means the world to us, and we look forward to continuing to serve you and your family in the future. Sincerely, Bob Hook III General Manager

January 01, 2025

Michael Sweets and Rachel Calvert are the absolute best! We have purchased 3 commercial trucks through Michael and Rachel assisted with the most recent one. Extremely pleased start to finish with all purcha More

by Bspence
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Sweets, Rachel Calvert
Jan 02, 2025 -

Bob Hook Chevrolet responded

Hi Bspence, thank you for leaving us a 5 star review. We're so glad to hear that you’ve had such a positive experience with Michael and Rachel. It's wonderful to know they were able to assist you through the purchase of your commercial trucks and make the process efficient and seamless. We truly value your business and appreciate you choosing Bob Hook Chevrolet for all your commercial vehicle needs. We look forward to continuing to work with you for many more purchases ahead! Sincerely, Bob Hook III General Manager

January 01, 2025

I have bought several cars from Rachel Calvert. She is an amazing sales person. She has never steered me wrong. I recently purchased a 2018 Chevrolet Camaro. It is an awesome vehicle. I have been More

by billysears093
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Calvert
Jan 02, 2025 -

Bob Hook Chevrolet responded

Hi Billysears093, thank you for your positive review. It’s wonderful to hear that you’re enjoying your 2018 Chevrolet Camaro! We’re so grateful for your loyalty since 2012, and we’re thrilled to know Rachel has consistently provided you with exceptional service. We look forward to helping you with your future car purchases. Wishing you a Happy New Year as well, and thank you for making us your go-to dealership! Sincerely, Bob Hook III General Manager

December 31, 2024

Bob Hook Chevrolet is excellent! And Max and the whole Bob Hook team made the buying experience go so smoothly. I’ve been getting my vehicles for myself and my family from Bob Hook More

by Terraserv, LLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hook III, David Hook, Jason Dugger, Tim Hagan, Bob Hook Jr., Max Minzenberger, Michael Sweets, Mike Higdon, Cecelia Browning, Lauren Hook
Jan 02, 2025 -

Bob Hook Chevrolet responded

Thank you for your 5 star review, Terraserv, LLC! We are thrilled to hear that you’ve had such a great experience with us over the years, and we truly appreciate your loyalty to Bob Hook Chevrolet. It’s wonderful to know that Max and the team were able to help make your purchase smooth and enjoyable, especially when it comes to the new tech features in your truck! We look forward to continuing to serve you and your family for many more years to come. Safe travels, and enjoy your new ride! Sincerely, Bob Hook III General Manager

December 28, 2024

Mr. Bill Dabney provided excellent customer service. Both Donna & Daniel Ray appreciate the kind, friendly and professional experience we received in our used car buying experience! More

by blzdray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney
Dec 30, 2024 -

Bob Hook Chevrolet responded

Hi Donna and Daniel, thank you for leaving a 5 star review. We're so glad to hear that Bill gave you both an excellent car buying experience. We hope you're loving the car, and we look forward to working with you again in the future! Sincerely, Bob Hook III General Manager

December 19, 2024

We have been doing business with Bob Hook for many years Always great service...Our most recent purchase was a 2022 Chevy van, we were taken care of by John Knotts who provided EXCELLENT service More

by patty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Knotts
Dec 20, 2024 -

Bob Hook Chevrolet responded

patty, Thank you for your loyalty and kind words! We’re thrilled to hear that John Knotts provided you with excellent service during your recent purchase. It’s always a pleasure to assist valued customers like you, and we look forward to continuing to provide the great service you’ve come to expect from Bob Hook Chevrolet. Enjoy your 2022 Chevy van! Sincerely, Bob Hook III General Manager

December 17, 2024

I got hook by Bob Hook, good people better service, I have bought 3 cars since 2011 and a new 2025 on Friday, thanks salesman Bill Dabney! More

by eezy141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Dec 17, 2024 -

Bob Hook Chevrolet responded

eezy141, We greatly appreciate the five-star review and for being such a loyal customer! We'll pass along your valued feedback to Bill and are so glad that you had another great experience. We hope that you're enjoying your new vehicle, and we hope to work with you again in the future! Sincerely, Bob Hook III General Manager

December 16, 2024

Was taken care of by Caleb Lane. Fast efficient answered all my questions. Took time to show me how to use the back up camera and other features. More

by Debbieleinenbach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Caleb Lane
Dec 17, 2024 -

Bob Hook Chevrolet responded

Hi Debbieleinenbach, we greatly appreciate the five-star review and kind feedback! We're thrilled to hear that you had a great experience with Caleb. Please let us know if you need anything else. We hope that you're enjoying your new car, and we hope to see you again in the future! Sincerely, Bob Hook III General Manager

December 12, 2024

Always treated fairly with dignity: Shared common interest, Bill Dabney and the Hook family give back to the community it serves More

by Thespian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hook, Jason Dugger, William Dabney, Bob Hook Jr.
Dec 12, 2024 -

Bob Hook Chevrolet responded

Hi Thespian, thank you for leaving a 5 star review. We truly appreciate your kind feedback and will always do what we can to help serve our community! Sincerely, Bob Hook III General Manager

December 07, 2024

Amazing dealership, great selection and the staff were all very polite. I had Greg Coleman as my sales person and he was literally an angel to work with, he made things clear for me and made sure I knew e More

by gwenrhodes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Greg Coleman
Dec 09, 2024 -

Bob Hook Chevrolet responded

Hi Gwenrhodes, thank you for your 5 star review. We're so happy that Greg was able to help make your experience here great! We hope that you're enjoying the truck, and we hope to work with you again in the future! Sincerely, Bob Hook III General Manager

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