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Bob Hook Chevrolet

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,526 reviews

June 15, 2023

Easy to work with and very responsive when I would ask for something even when they were off for the day More

by jcovolo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
Report | Print
Jun 15, 2023 -

Bob Hook Chevrolet responded

Hi jcovolo, We appreciate your kind review. We are delighted to hear our team was excellent during your experience with us. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

June 12, 2023

I set an appointment and walked in to a very friendly group of employees. Mike took the key, drove around 10 minutes, came back, and promptly offered me a most fair and agreeable offer. Entire transactio More

by Pop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hook III, Mike Higdon
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Jun 13, 2023 -

Bob Hook Chevrolet responded

Hi Pop, Thank you for your 5-star review. We are delighted to hear Mike was excellent throughout your car-buying process. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

Jun 14, 2023 -

Pop responded

It's a pleasure to deal with nice people with integrity!

June 10, 2023

John Knotts was great to work with in purchasing our Ford Transit Van for school. He made sure we had everything we needed completed when we came to pick up our vehicle. I would highly recommend this deale More

by betty.england
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Knotts
Report | Print
Jun 12, 2023 -

Bob Hook Chevrolet responded

Hi betty.england, Thank you for your 5-star review. We are delighted to hear John was excellent to work with throughout your visit. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

June 08, 2023

This is our third car with Max Minzinburger and Bob Hook. Happy as always as they do a great job. Thx More

by bsg2121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Max Minzenberger
Report | Print
Jun 09, 2023 -

Bob Hook Chevrolet responded

bsg2121 Thank you so much for taking the time to leave us such a wonderful five-star review! We're thrilled to hear that you have chosen Max Minzinburger and Bob Hook for the purchase of your third car. It's truly an honor to have your continued trust and loyalty. Should you ever need any further assistance or have any questions in the future, please don't hesitate to reach out to us. We're here to help and make sure you are completely satisfied with your vehicle. We look forward to serving you in the future and providing you with the same excellent service that you have come to expect from us. Sincerely, Bob Hook III General Manager

June 08, 2023

I was looking for a lower-priced used car, and was pleased to find almost precisely what i wanted at Bob Hook. Max was the sales rep i worked with. He was very helpful and took extra time with me to e More

by richmiles
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger, Cecelia Browning, Greg Coleman
Report | Print
Jun 09, 2023 -

Bob Hook Chevrolet responded

richmiles, We're thrilled to hear that you found exactly what you were looking for at Bob Hook while searching for a lower-priced used car. It's wonderful to know that Max, our dedicated sales representative, provided you with exceptional assistance and went the extra mile to ensure you got what you wanted at a price you could afford. We greatly appreciate your recommendation of Max and Bob Hook. Word-of-mouth referrals from satisfied customers like you mean the world to us, and we're grateful for your support in spreading the word about our dealership. Thank you for choosing Bob Hook and for sharing your positive experience. Sincerely, Bob Hook III General Manager

June 08, 2023

Smooth and easy process, something rare to experience when purchasing a vehicle. Max was transparent, communicative, and a pleasure to work with. More

by Bthweatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
Report | Print
Jun 09, 2023 -

Bob Hook Chevrolet responded

Bthweatt, Thank you so much for taking the time to share your fantastic five-star review! We're absolutely thrilled to hear that you had a smooth and easy process while purchasing your vehicle. Max is truly an asset to our team, and we're delighted to hear that he provided you with transparent communication and made your experience a pleasure. If you have any further questions or need any assistance in the future, please feel free to reach out to us. Sincerely, Bob Hook III General Manager

June 06, 2023

I have purchased 2 vehicles from Bob Hook Chevrolet with the help of Bill Dabney. With Bill’s experience and knowledge, I had a great experience. More

by Trob8400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Report | Print
Jun 07, 2023 -

Bob Hook Chevrolet responded

Hi Trob8400, We appreciate your 5-star review. We are glad to hear working with Bill was excellent throughout your experience. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

May 30, 2023

Reliable service and good inventory. Salesman are hungry to do their job and help customers purchase cars with respect to their budget and the intangibles of the car. More

by Stephen Mack
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Dabney
Report | Print
May 30, 2023 -

Bob Hook Chevrolet responded

Hi Stephen Mack, We appreciate your kind review. We are glad to hear our team was excellent to work with during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

May 29, 2023

Takes pride in caring for customers and their vehicles in a timely manner. Very friendly staff and sales staff who make sure customers are satisfied. More

by pat.hemmelgarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Gonzalez
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May 30, 2023 -

Bob Hook Chevrolet responded

Hi pat.hemmelgarn, We appreciate your 5-star review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Take care. Sincerely, Bob Hook III General Manager

May 19, 2023

Honest, fair and easy to work with. Both Max and Bill were helpful and made the experience a good one. More

by Alvarez.jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney, Max Minzenberger, Cecelia Browning
Report | Print
May 19, 2023 -

Bob Hook Chevrolet responded

Hi Alvarez.jennifer, Thank you for your 5-star review. We are delighted to hear Max and Bill was helpful throughout your experience. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

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