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Bob Hook Chevrolet

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,526 reviews

July 14, 2023

Thank you Max for taking care of me and finding the perfect truck! He knew exactly what I was looking for and the price range I had to work with. I will continue to buy from Bob Hook Chevrolet and reco More

by Hjernst75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hook III, Max Minzenberger
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Jul 17, 2023 -

Bob Hook Chevrolet responded

Hi Hjernst75, Thank you for your 5-star review. We are delighted to hear Max was excellent in finding you the perfect truck within your budget. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

July 13, 2023

Bill Dabney is a good friend and excellent sales representative. I enjoyed the experience very much. Thanks , Bill More

by jdhasch1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Report | Print
Jul 13, 2023 -

Bob Hook Chevrolet responded

Hi jdhasch1, We appreciate your 5-star review. We are glad to hear Bill was excellent throughout your visit. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

July 12, 2023

Bill Dabney is just a gem to work with while buying a car. He knows what he’s doing. Great customer service!! More

by NancyD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney, Mike Higdon, Cecelia Browning
Report | Print
Jul 13, 2023 -

Bob Hook Chevrolet responded

Hi NancyD, Thank you for your 5-star review. We are glad to hear Bill made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

July 09, 2023

Everyone there was amazing. Max was exceptional. They did.not pressure me into my purchase. More

by Shawnagoldsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
Report | Print
Jul 10, 2023 -

Bob Hook Chevrolet responded

Hi Shawnagoldsmith, We appreciate your 5-star review. We are delighted to hear Max was excellent throughout your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

July 06, 2023

I couldn’t have been more pleased with the service provided by John Knotts. He was patient, and he went to exceptional lengths to find me just the right vehicle. More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Knotts
Report | Print
Jul 07, 2023 -

Bob Hook Chevrolet responded

Hi Greg, We appreciate your 5-star review. We are delighted to hear John provided you with excellent service. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

July 05, 2023

Benn coming here for years! ! These guys are great. Had Max this time and he was courteous and easy to talk to and deal with. Anytime i need a new car ill come to him. Highly rec More

by gmplus316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger
Report | Print
Jul 06, 2023 -

Bob Hook Chevrolet responded

Hi gmplus316, We appreciate your 5-star review. We are delighted to hear Max was excellent during the purchase of your new vehicle. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

June 29, 2023

See Bill Dabney. He will take care of you. He cares about your needs and concerns More

by Mepps44
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Report | Print
Jun 29, 2023 -

Bob Hook Chevrolet responded

Hi Mepps44, We appreciate your 5-star review. We are delighted to hear Bill took excellent care of you during your buying process. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

June 25, 2023

Brought my vehicle in for an oil change and tire rotation. They did not rotate the tires More

by lannas.tedrow
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Gahimer
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Jun 26, 2023 -

Bob Hook Chevrolet responded

Hi lannas.tedrow, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Bob Hook III General Manager

June 19, 2023

We’ve been doing business with Bobhook for 15 years or more and the service with John Gahimer is fantastic ! My impala needed a compressor and Jarrod in the parts department found one close ! Gabriel help More

by PKSTV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod parts department is my Hero for getting my parts for my impala !, Bob Hook III, David Hook, Bryan Cook, Tim Hagan, Bob Hook Jr., Mike Higdon, John Gahimer, Cecelia Browning, John Mathis, Gabriel Gonzalez
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Jun 19, 2023 -

Bob Hook Chevrolet responded

Hi PKSTV, We appreciate your 5-star review. We are delighted to hear our team provided you with excellent service. We are looking forward to seeing you soon. Take care. Sincerely, Bob Hook III General Manager

June 19, 2023

I've come to this dealership for the last 5 vehicles. Bill Dabney will get all of my business for me and my company More

by derickw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney
Report | Print
Jun 20, 2023 -

Bob Hook Chevrolet responded

Hi derickw, We appreciate your 5-star review. We are delighted to hear Bill made your buying experience excellent. We are looking forward to seeing you soon. Take care. Sincerely, Bob Hook III General Manager

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