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Bob Hook Chevrolet
Louisville, KY
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
For new, pre-owned and commercial vehicles, service, parts, and collision repair...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,526 reviews
February 25, 2025
Jimmy was extremely thorough and helpful during the entire shopping process. We came and went home with a great new vehicle in the same afternoon. entire shopping process. We came and went home with a great new vehicle in the same afternoon. More
by katleczo
Employees Worked With
Jimmy Harris, Cecelia Browning
February 22, 2025
We just bought my wife a 2025 Equinox and couldn’t have had a better experience. The salesman Max was awesome from beginning to end and really made us feel comfortable with the entire process. The F&I depa had a better experience. The salesman Max was awesome from beginning to end and really made us feel comfortable with the entire process. The F&I department was just as good, didn’t pressure us to buy any extras but did a great job of giving us options if we want to purchase additional warranties or protection packages. I will definitely share my experience with friends and family!. More
by Apryl.davis
Employees Worked With
Jason Dugger, Max Minzenberger
February 07, 2025
The service here was excellent! John Knotts really took care of me and the whole process took well under an hour. I'm really liking my new van. John Knotts really took care of me and the whole process took well under an hour. I'm really liking my new van. More
by Dodge1968
Employees Worked With
John Knotts
February 06, 2025
Everyone was super friendly and made sure that we were more than taken care of. They made sure to explain everything in detail and made sure we understand. more than taken care of. They made sure to explain everything in detail and made sure we understand. More
by E.rathe90
Employees Worked With
Jimmy Harris
January 26, 2025
Mr. Bill Dabney was knowledgeable, kind, patient, understanding, and personable. This is the 2nd vehicle I have purchased from Mr. Dabney and I can honestly say I am happy with my new baby🤗🤗 Thanks understanding, and personable. This is the 2nd vehicle I have purchased from Mr. Dabney and I can honestly say I am happy with my new baby🤗🤗 Thanks! More
by Tonda Yelverton
Employees Worked With
William Dabney
January 25, 2025
This was my first time purchasing a vehicle, the team at Bob Hook made me feel comfortable and helped me understand the process. Bill Dabney and Mr. Dugger specifically were beyond helpful and helped me ful Bob Hook made me feel comfortable and helped me understand the process. Bill Dabney and Mr. Dugger specifically were beyond helpful and helped me fulfill my dream truck! More
by kagoss46
Employees Worked With
Jason Dugger, William Dabney, Tim Hagan
