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Bob Hook Chevrolet
Louisville, KY
1,526 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
For new, pre-owned and commercial vehicles, service, parts, and collision repair...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,526 reviews
December 29, 2023
The employees were welcoming and greeted us as we walked through the door. The building was open and well stocked. Bill Dabney was so very kind and eager to spend the time in helping us to find a car and ex through the door. The building was open and well stocked. Bill Dabney was so very kind and eager to spend the time in helping us to find a car and explain all of the features of the car. More
by nancysteele288
Employees Worked With
Jason Dugger, William Dabney
December 29, 2023
Michael Sheets and Willie Mitchell were wonderful. They walked us patiently through each step of the process, It was a wonderful experience. They walked us patiently through each step of the process, It was a wonderful experience. More
by Syackey54
Employees Worked With
Michael Sweets, Willie Mitchell
December 25, 2023
Bill Dabney was the best salesman that I had in buying a car and I will recommend other people to come to Bob Hook to see Mr. Bill for a car. car and I will recommend other people to come to Bob Hook to see Mr. Bill for a car. More
by Towona Coleman
Employees Worked With
William Dabney
December 16, 2023
Bill Dabney was extremely patient as well as he demonstrated an extremely level of customer care throughout the purchase process. His customer care removed any uncertainty or potential anxiety one demonstrated an extremely level of customer care throughout the purchase process. His customer care removed any uncertainty or potential anxiety one might have when making a purchase, Awesome Salesman, tropical heart. Cecelia Browning, in Finance presented information thoroughly as well as with a warm welcoming smile. She answered all my questions related to purchase. More
by DeBerry
Employees Worked With
William Dabney, Cecelia Browning
December 14, 2023
Great and fast service. Helped us through the whole car buying experience. This is the second vehicle we have bought from Bob Hook Chevrolet. Helped us through the whole car buying experience. This is the second vehicle we have bought from Bob Hook Chevrolet. More
by lsburke
Employees Worked With
Jimmy Harris
