
Bob Hook Chevrolet
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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I was at bob hook today and whoever the used car guy was was a real prick!! I wanted to trade my car in and buy a truck. He only offered me 12000 for a 2010 car with 22000 miles the car is a fully loaded Ma was a real prick!! I wanted to trade my car in and buy a truck. He only offered me 12000 for a 2010 car with 22000 miles the car is a fully loaded Mazda 6 I grand touring. I really felt insulted by this offer. It actually made me mad and I told them that it was a insult to me. The day the got that car for that is the day two fools met!! I'm not a fool!!! Needless to say I will NEVER buy a truck from bob hook!!! I will also spread the word about how I was treated. I wasted most of my Saturday to be insulted!!!! More
Bruce Winters at Bob Hook Chevrolet is truly a class act. He was very honest forthright and the whole transaction was painless and smooth. We felt very confident that we made the best decision coming to t He was very honest forthright and the whole transaction was painless and smooth. We felt very confident that we made the best decision coming to this dealership. More
My experience at Bob Hook was very professional and easy. No high pressure, the Tahoe I bought is great (just wish it was black) but everything that was said and promised was done. No questions asked when I No high pressure, the Tahoe I bought is great (just wish it was black) but everything that was said and promised was done. No questions asked when I needed to go back and have a seat belt fixed. My son also bought a car from Dave and it has been a great exoerience for him. His first car that he paid for and Dave treated him with the utmost respect, even though he is a young man of 22 years. His car has also performed as promised. More
The buying experience was made almost enjoyable because of the Bill Dabney. He was both friendly and professional. Bill was very informative and introduced to the service department. of the Bill Dabney. He was both friendly and professional. Bill was very informative and introduced to the service department. More
Our experience at Bob Hook was wonderful. They were extremely helpful. It was our second time buying there and you could not ask for better customer service. Bruce and Jason were great to work with. extremely helpful. It was our second time buying there and you could not ask for better customer service. Bruce and Jason were great to work with. I would highly reccomend this dealership to anyone. More
We loved working with this dealership! They had exactly what we needed and were not overly pushy. They answered all of our questions and when we called back later they always answered our calls or called what we needed and were not overly pushy. They answered all of our questions and when we called back later they always answered our calls or called us back in a timely fashion. We were looking for a used vehicle and they really knew what questions to ask us to get us in the perfect one. We would recommend them to anyone. More
Mr Goodwyn Jr. was a wonderful sales professional. We found a car on the internet that was advertised. He said it was still available. We had a 2003 Chyrsler town and Country that we wanted to make as ev found a car on the internet that was advertised. He said it was still available. We had a 2003 Chyrsler town and Country that we wanted to make as even as trade for this new used car and he got us the price and payment we wanted. He is very professional,has a great personality,and wonderful with customer service,and know his vehicles.We came to him by a referral because my husband's family had been using him for a very long time. This was my first experience at Bob Hook. I would refer him to anybody that wants to buy a new or used car cause he will do his best to work with you.My husband is very happy with his used truck that only has 42,000 miles on it and it is in wonderful condition.It is funny a week prior we bought a 2007 scion from Cross Jeep and I feel if we would have come to Mr. Goodwyn we would have gotten a better deal. But there is always next time on that car. He is a keeper!Thank you, The Gividen Family More
I rated this dealership an overall great experience because they really worked with me and helped me find the best deal on a car I really wanted! They also got me approved through a bank that will help because they really worked with me and helped me find the best deal on a car I really wanted! They also got me approved through a bank that will help me in the long run build up my credit. More
After shopping around for a vehicle for over a month, I contacted Bob Hook inquiring about an SUV viewed online. The receptionist forwarded me to a dealer who she felt could best help me. After discussing contacted Bob Hook inquiring about an SUV viewed online. The receptionist forwarded me to a dealer who she felt could best help me. After discussing my vehicle interest and price range, we made plans to meet that weekend. Considering the experience and duration of my car shopping, my expectations for meeting this dealer/vehicle were not high. Arriving at Bob Hook, I requested to speak with Bruce Winters...what an awesome guy!! Immediately after meeting Bruce I felt comfortable with being around him. His friendly, laid-back character draws you in. As a female, I did not feel the sense of being scammed or bamboozled when dealing with Bruce. I loved the fact Bob Hook supports the quality of their vehicles. Bruce made my car experience hassle free and enjoyable, not only for myself but my children as well. I ended up purchasing my vehicle from Bob Hook. I absolutely love my Chevy Trailblazer and will defiantly recommend any and everyone to Bob Hook... THANKS! More