Bob Hook Chevrolet

Best Car-Buying Experience Ever Our first time at Bob Hook and, boy, were we impressed! We got a very good deal, which was great, but beyond that, the whole transaction was just exc Our first time at Bob Hook and, boy, were we impressed! We got a very good deal, which was great, but beyond that, the whole transaction was just exceptional. No games, just efficient professionalism in a down-to-earth, personable and considerate way. It was easily the best car-buying experience my husband or I have ever had! More

Fantastic Great sales staff and friendly service 3rd vehicle bought here will always come back service department was very courteous and friendly was there with Great sales staff and friendly service 3rd vehicle bought here will always come back service department was very courteous and friendly was there within a reasonable amount of time More

No help? Have a little squeaking when I turn on my air conditioning. Called Monday, they told me to bring it in Thursday morning at 8 AM. They would check to s Have a little squeaking when I turn on my air conditioning. Called Monday, they told me to bring it in Thursday morning at 8 AM. They would check to see what’s going on and extended warranty should cover. Get to bob hook, drop the car off, look around for a little while. 2 and a half hours later I check on my car still hasn’t been looked at. Tell me my car is next. Come back 30 minutes later. Another excuse that my car is next. Come back again, they tell me the tech is changing a tire and then will begin on my car. At this point I’ve been there 3 and a half hours. I check back again 15 minutes later, I’m told they finally have my car in and it’s being looked at as we speak. Check back again 20 minutes later, the man taking care of me went to lunch, so another man took care of me, says my car hasn’t even gone in yet. Mine was supposed to be next but they bumped 2 more vehicles ahead of mine, and they may not even get to my car until the next day. After 4 and a half hours, I decided to cancel it, and just go home with it. I was told they weren’t aware that I was there, (but they knew because I kept checking in). Not enough communication with the customer. More

Bill Dabney is AWESOME!! Bill is AWESOME because I was in a blind and him and Jason Dugger got together and worked some magic for me. THANKS GUYS SO MUCH Bill is AWESOME because I was in a blind and him and Jason Dugger got together and worked some magic for me. THANKS GUYS SO MUCH More

Bob Hook employees are like family😃 This dealership is awesome. My family and I are repeat customers for several years. I was within 2 minutes of this location and moved over an hour awa This dealership is awesome. My family and I are repeat customers for several years. I was within 2 minutes of this location and moved over an hour away....BUT I continue to come here because of the awesome people and quality service. Shout out to Bill in Sales and Bryan and Tim in Service Dept! Keep up the great personal service!😃😃 More

First Car Purchase!! This was my first time buying a car and everyone at Bob Hook made it a pleasant and easy experience for me. Several staff members greeted me and welco This was my first time buying a car and everyone at Bob Hook made it a pleasant and easy experience for me. Several staff members greeted me and welcomed me to the dealership. I worked primarily with Ralph for sales. He was very patient with me and did an excellent job of explaining features of the car to me, answering every random question I had. I worked with Richard for financing and he did a great job of running different number for me and explaining how the extended warranty and gap insurance worked. More

Professional & Trustworthy This is the 2nd vehicle that we have purchased from Bob Hook Chevrolet. We found Mr. Dabney to be very professional and was willing to talk with us ab This is the 2nd vehicle that we have purchased from Bob Hook Chevrolet. We found Mr. Dabney to be very professional and was willing to talk with us about our needs to be sure we found a car that fit our needs and not just looking for a sell. His honesty I found to be very refreshing and felt comfortable in making the purchase with him. We will be back to see him again for our next car purchase that is for sure. Thank You. More

Totally Awesome Experience! I had an oil change/service appointment for 12:30pm today but had to call and reschedule because I had a flat rear tire on my way to Bob Hook in the D I had an oil change/service appointment for 12:30pm today but had to call and reschedule because I had a flat rear tire on my way to Bob Hook in the Dixie Hwy construction chaos. AAA came and put on donut spare. Then took a chance and called Bob Hook again to see if I could still get in today. Chris in Service said "Come on." Checked in Service and was asked if I wanted them to check tire and I said I did. Great. fast service...and they not only checked the tire...they found the problem, repaired It, mounted it and stored the donut in its proper place and I was ready to go! The Service Department was clean and comfortable and even the floor was spic and span. Thank you Service Advisor, David Redding!! You eased my load and got my tire fixed...all beyond my expectations It is hard to find good service today. We have purchased our last ten cars including our Corvette from Bob Hook and come for service. From the receptionist on the phone 4 times today to all the folks in the busy Service Department and especially David Redding...THANK YOU!! JAMES AND DONNA ATHERTON. More

Great car buying experience Kristen really took care of our family needs in picking the right vehicles while not being pushy, but very understanding and helpful. Thank you Kriste Kristen really took care of our family needs in picking the right vehicles while not being pushy, but very understanding and helpful. Thank you Kristen, we love our cars! More