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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

August 06, 2018

The best dealership to work with My salesman was David Pryor. He did a fantastic job working with me and what exactly I was looking for. I had been to many dealerships in the pass 2 m More

by Judy’s car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk. Mike, David Pryor
Aug 08, 2018 -

Bob Hook Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Hook Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2018

Outstanding experience! The service department personnel are professional, yet warm and personable. I had my car towed overnight not knowing what was wrong with it. They call More

by kkmaier1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Hurt
Aug 08, 2018 -

Bob Hook Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Hook Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 31, 2018

Excellent I've been a customer for more than 3 years, and I highly recommend it because the staff is very professional and friendly, so if you are looking for a More

by Rperez69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Bob Hook Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Hook Chevrolet and we hope to see you again soon!

July 25, 2018

Awesome Great experience Max and Jason did everything they could to find me the right car. They were friendly, courteous and always responded quickly if I had More

by Alexia36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Minzenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Bob Hook Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 25, 2018

Personable, Flexible, feels like Family WineDown Wednesday is what got me to reach out to Bob Hook Chevrolet in the first place. Broderick was also very quick to jump to help. And also didn’ More

by Zack Hodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hook III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Travis McCormick, Broderek Huff, Connie Stodhill
Aug 02, 2018 -

Bob Hook Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 23, 2018

Silverado You could not ask for nicer more respectful sales team. I have bought many carts from different dealerships. This is the first time I have had the s More

by Dangjoe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Goss
Aug 02, 2018 -

Bob Hook Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 22, 2018

Excellence Broderek was the greatest. Made my car buying experience a breeze. He was very attentive and informative. Never pushy or aggressive. Gave me all the More

by Tara A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Broderek Huff
Jul 28, 2018 -

Bob Hook Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Bob Hook Chevrolet and we hope to see you again.

July 22, 2018

Very pleased with my purchase I found a Silverado 4x4 on line and wanted to check it out and Broderek was our sales guy. He was professional and very polite. I traded in my old rid More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Broderek Huff
Jul 28, 2018 -

Bob Hook Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 21, 2018

Broderick Huff Broderick is a first class guy his customer service is second to no other salesman and he will do everything in his power to make you sure you leave w More

by ddcars01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Broderek Huff
Jul 28, 2018 -

Bob Hook Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 20, 2018

Very good I texted the service advisor & he responded very quickly & even stayed a little later so I could stop by while he was ther. Always very nice, patient More

by Willow8686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Hurt
Jul 26, 2018 -

Bob Hook Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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