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Bob Hook Chevrolet

Louisville, KY

4.9
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,462 reviews

August 22, 2018

Great experience from the time I walked in till I left with I had a great overall experience with Bob hook Chevrolet, I had two very active children and they were very accommodating to myself and to my children More

by JenC13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Clubb
Aug 23, 2018 -

Bob Hook Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Hook Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

August 21, 2018

Found the car I saw a car I liked and someone purchased the car i wanted. My salesperson Bill found a car exactly like the one I wanted in a day from another dealer More

by Barbara Guth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Bob Hook Chevrolet responded

Hi, we are so happy to read such a great review about Bob Hook Chevrolet! We're looking forward to your next visit with us!

August 21, 2018

Highly Recommended I drove from Indy for a great deal and was not disappointed. Shannon and Kelly got things started over the phone, and by the time I got there had ever More

by Dave-Indy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Ballinger, Steven Clubb
Aug 23, 2018 -

Bob Hook Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2018

Chevrolet Silverado Z71 Mr. Broderek Huff was a pleasure to do business with. He was professional, courteous, and very knowledgeable. I would recommend Me. Huff and Bob Hook More

by LoriW.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Broderek Huff
Aug 23, 2018 -

Bob Hook Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 17, 2018

Amazing! They were super friendly and amazing people to work with! Definitely recommend 100%! Kristan even showed us how to drive manual! She was so great! More

by amanda97
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristan Banks
Aug 23, 2018 -

Bob Hook Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 12, 2018

Quality Rough at the beginning with a scheduling mishap, but Broderick was definitely helpful in the transition. Quality of the vehicle is what blown me away More

by Bmac39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Broderek Huff, Richard Goss
Aug 16, 2018 -

Bob Hook Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2018

Happy! Best experience I had in a very long time! Very attentive and professional environment happy with my new purchase. Thanks for such great service I wil More

by Woman823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hook III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hook Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Broderek Huff
Aug 16, 2018 -

Bob Hook Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2018

Most definitely This is the 4th vehicle we have purchased from Bob Hook Chevrolet. Service has always been above and beyond with no hassle buying. Will definitely be More

by Hotsauce102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2018 -

Bob Hook Chevrolet responded

Congratulations on your new vehicle! We appreciate your business and look forward to your next visit!

August 08, 2018

Great people Kristan was great! She helped me get my first new car and I couldn’t be happier with the service I got! Will definitely recommend to friends. More

by Efhesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristan Banks
Aug 16, 2018 -

Bob Hook Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 06, 2018

Used car purchase (2011 Buick Lacrosse) Everyone was great to deal with from the moment that we arrived. Ralph our Sales Rep. was very friendly on the phone before making the trip to Louisvi More

by TabbyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Slucher
Aug 08, 2018 -

Bob Hook Chevrolet responded

Tabbyg, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you're ever in need of more help, please let us know! Take care!

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