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Bob Hook Chevrolet
Louisville, KY
1,462 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
For new, pre-owned and commercial vehicles, service, parts, and collision repair...
Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,462 reviews
September 12, 2018
2012 Toyota Camry Steve was very helpful and hands-on throughout my entire buying process. He was personable and made me feel confident in my buying experience. Thanks. Steve was very helpful and hands-on throughout my entire buying process. He was personable and made me feel confident in my buying experience. Thanks. More
by RyanW12
September 10, 2018
Wonderful! This is the second car I have bought from Bon Hook. Bill Dabney is awesome. He managed to get me in the car I wanted with the price I wanted. He is al This is the second car I have bought from Bon Hook. Bill Dabney is awesome. He managed to get me in the car I wanted with the price I wanted. He is always so patient and courteous. I will only buy cars from Bill. More
by Tamiya33
Employees Worked With
September 09, 2018
Best car buying experience I have had. Broderek did an exceptional job providing me with the information I needed to make a decision. His ability to listen and not pitch made for a very smo Broderek did an exceptional job providing me with the information I needed to make a decision. His ability to listen and not pitch made for a very smooth transaction. I will work with Broderek again. More
by Happy customer
Employees Worked With
Broderek Huff
September 07, 2018
Great service Got a good deal on my car. Great customer service and great quality on everything. Happy I came here to buy a great car really made my day Got a good deal on my car. Great customer service and great quality on everything. Happy I came here to buy a great car really made my day More
by Chevy Thomas502
September 04, 2018
Out of state review Absolutely take your vehicle to Bob Hook Chevrolet!!! I live 5 HRs north and was visiting my daughter at school when my car broke down, over a Holiday Absolutely take your vehicle to Bob Hook Chevrolet!!! I live 5 HRs north and was visiting my daughter at school when my car broke down, over a Holiday weekend. Service Advisor, Kris Hurt, is the person you should ask for, he knows his stuff!!! Not only did he make me feel more comfortable about my situation, he reassured me it would be taken care of, and it was!!!! Thank you for a job well job—-I’m sorry I don’t live in state to have my vehicle serviced here! More
by Out of state
Employees Worked With
Kris Hurt, Connie Stodhill
September 01, 2018
Awesome no haggling See sales rep max. Straight forward. Gets results and payments where you want them. No haggling. Very professional and courteous. Will be returning in See sales rep max. Straight forward. Gets results and payments where you want them. No haggling. Very professional and courteous. Will be returning in the future More
by Chris93ham
August 31, 2018
Best car shopping experience yet. I have bought a lot of cars in my life. Some dealerships are pushy and some try to wear you down through the haggle process. Not Bob Hook Chevorlet. M I have bought a lot of cars in my life. Some dealerships are pushy and some try to wear you down through the haggle process. Not Bob Hook Chevorlet. My salesman (Broderick) was receptive to my needs and respectful of my time with absolutely no pressure. I purchased the exact vehicle that I came to the dealership to see. Bob Hook gave a good deal both on my trade and my purchase. Very pleasant experience. Thanks Bob Hook Chevorlet. More
by Chris
Employees Worked With
Broderek Huff
August 29, 2018
Good experience Shopping for a car can be a real pain, but I was very happy with my experience at Bob Hook Cheverolet. Our salesman, Ralph Slucher was very friendly Shopping for a car can be a real pain, but I was very happy with my experience at Bob Hook Cheverolet. Our salesman, Ralph Slucher was very friendly and professional in that he not only took care of the transaction, but also anticipated questions that we did not think of but may have once we left the dealership. I would not hesitate to recommend Ralph and Bob Hook Cheverolet to my friends and family! More
by Leo 3
August 26, 2018
We had a great experience at Bob Hook We were unsure of whether we wanted to purchase new or used when we started shopping. Our salesperson Broderek did a great job at answering all of our We were unsure of whether we wanted to purchase new or used when we started shopping. Our salesperson Broderek did a great job at answering all of our questions about the inventory, financing, warranty, etc. We felt equally satisfied with the other staff we encountered at Bob Hook. It is a no-nonsense, professional place to purchase a vehicle! More
by Neil 46
Employees Worked With
Broderek Huff, Richard Goss
August 24, 2018
It was awesome and very caring and nice Well, I have to say I have got the the best of best from those people, I didn't see how I was going to get a new car because of my financial situation Well, I have to say I have got the the best of best from those people, I didn't see how I was going to get a new car because of my financial situation, just moved from Miami and new job but no money as of yet. But God help them to put me inside a new to go home that mean a lot to me. These people are very professional and know what they doing it amazing .. More
by Aline2016
Employees Worked With
Broderek Huff
