
Bob Hook Chevrolet
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,522 reviews

Great car buying experience The folks at Bob Hook Chevrolet were awesome. William Dabney really worked with me to get the price I wanted, showed me a nice selection of vehicles, The folks at Bob Hook Chevrolet were awesome. William Dabney really worked with me to get the price I wanted, showed me a nice selection of vehicles, is just the nicest guy. Be sure to visit him if you want a super car buying experience. He will treat you right. More
Very informative and helpful. very helpful and informative. Couldn't be more pleased with my experience at this dealer. Thanks broderek for making this process go as smoothly as po very helpful and informative. Couldn't be more pleased with my experience at this dealer. Thanks broderek for making this process go as smoothly as possible. Definitely recommend this place to others. More
Fabulous experience! Very personable and friendly, no Vegas sales guy personalities what so ever. Hubby and I had been in a very serious accident a little over a week bef Very personable and friendly, no Vegas sales guy personalities what so ever. Hubby and I had been in a very serious accident a little over a week before and needed a new car as our only car was totaled. We were broken and bruised and were treated wonderfully. More
Instant contact, great service I got an immediate response from Willy after my internet inquiry and a follow up soon after from Michael Sweets in the commercial truck department. H I got an immediate response from Willy after my internet inquiry and a follow up soon after from Michael Sweets in the commercial truck department. He and I continued to text, talk and email over the next few days as he got me further information about their inventory, processed our credit app and set up a time to come down and take a test drive on the one vehicle we honed in on. We had all the time we wanted to drive the truck, inspect it and review the Car Fax. Once we decided to make a purchase Hook Chevy's finance department was very pleasant to work with offering us a much better interest rate than our own bank offered in spite of the fact we have a sterling credit record and very high credit score. Hook's financing branch recognized that and within a minimum of time had the sale concluded and we were driving home with the truck we needed for our small business! We all know the running jokes and usual disdain heaped on "used car" dealers but I've got to honestly say that the people we dealt with at Hook Chevrolet are doing all they can to dispel that cliched notion. When we test drove the vehicle I noticed the gas guage was literally on "E" so I figured my first stop was a gas station but during our finance meeting Michael had the tank filled up for us which was the icing on the cake. From the very first contact until we drove off the lot my wife and I were treated with respect, courtesy and professionalism from every single person we encountered at Hook. I highly recommend them as a fine place to take your business. Regards, Robert Kasnak More
Outstanding purchase Outstanding experience, very easy to deal with and great customer service. Being from out of town they still treated us like we was local hometown Outstanding experience, very easy to deal with and great customer service. Being from out of town they still treated us like we was local hometown people! I was easy filling out paperwork and I highly recommend the location. Salesman Michael Sweet made the sale so easy. Thanks you again for helping us become repeat customers, we have no other plans on purchasing anywhere else in the future! More
Time at the Hook I am very satisfied with my new car, when I first walked I couldn’t tell if I was gone be able to get a new car depending on my age but with the help I am very satisfied with my new car, when I first walked I couldn’t tell if I was gone be able to get a new car depending on my age but with the help of Broderick & his relentless help I came out with a brand new car I am too happy rn. More
Pleasantly surprised. We drove 6 hours to purchase an exact truck that we found online at the dealership but were pleasantly surprised to meet friendly courteous sales peop We drove 6 hours to purchase an exact truck that we found online at the dealership but were pleasantly surprised to meet friendly courteous sales people especially our salesman Michael Sweets and Doug Rogers. I would definitely do business again at this dealership regardless of the distance. Thanks guys for all the help. More
I was very pleased with the service I revived today I was very pleased with my service and my new car I would recommend this place to my friends and family. I enjoyed my service today I was very pleased with my service and my new car I would recommend this place to my friends and family. I enjoyed my service today More
Great dealership Everything was great. Helpful employees those who help me to purchase new suv . Great dealership that provides us everything makes understand and clea Everything was great. Helpful employees those who help me to purchase new suv . Great dealership that provides us everything makes understand and clear dealing. Mostly thanks Bob Hook Chevrolet. More
Profession,friendly, and upfront. Everyone I encountered was helpful, courteous, and friendly. My sales person was not pushy and we had a great conversation during the test drive. Everyone I encountered was helpful, courteous, and friendly. My sales person was not pushy and we had a great conversation during the test drive. I quickly became a big fan of Bob Hook Chevrolet. More