
Bob Hook Chevrolet
Louisville, KY
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Michael went above and beyond. I live 3.5 hrs away. Any issues or potential issues Michael tried to identify and make me aware so I didn't waste a trip down for a truck I wouldn't I live 3.5 hrs away. Any issues or potential issues Michael tried to identify and make me aware so I didn't waste a trip down for a truck I wouldn't want. He tested the crane & did a few tests and sent videos of the crane in action. He contacted the previous owner to ask about the crane. Even 2 days before we were going to drive down & get the truck he let me know about some old mounting holes that were on top of the toolboxes. It was truly a pleasure working with Michael. I wish all people could have such an enjoyable sales experience. More
Jimmy was extremely thorough and helpful during the entire shopping process. We came and went home with a great new vehicle in the same afternoon. entire shopping process. We came and went home with a great new vehicle in the same afternoon. More
We just bought my wife a 2025 Equinox and couldn’t have had a better experience. The salesman Max was awesome from beginning to end and really made us feel comfortable with the entire process. The F&I depa had a better experience. The salesman Max was awesome from beginning to end and really made us feel comfortable with the entire process. The F&I department was just as good, didn’t pressure us to buy any extras but did a great job of giving us options if we want to purchase additional warranties or protection packages. I will definitely share my experience with friends and family!. More
The service here was excellent! John Knotts really took care of me and the whole process took well under an hour. I'm really liking my new van. John Knotts really took care of me and the whole process took well under an hour. I'm really liking my new van. More