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Bob Hook Chevrolet

Louisville, KY

4.9
1,491 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,491 reviews

December 19, 2024

We have been doing business with Bob Hook for many years Always great service...Our most recent purchase was a 2022 Chevy van, we were taken care of by John Knotts who provided EXCELLENT service More

by patty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Bob Hook Chevrolet responded

patty, Thank you for your loyalty and kind words! We’re thrilled to hear that John Knotts provided you with excellent service during your recent purchase. It’s always a pleasure to assist valued customers like you, and we look forward to continuing to provide the great service you’ve come to expect from Bob Hook Chevrolet. Enjoy your 2022 Chevy van! Sincerely, Bob Hook III General Manager

December 17, 2024

I got hook by Bob Hook, good people better service, I have bought 3 cars since 2011 and a new 2025 on Friday, thanks salesman Bill Dabney! More

by eezy141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Bob Hook Chevrolet responded

eezy141, We greatly appreciate the five-star review and for being such a loyal customer! We'll pass along your valued feedback to Bill and are so glad that you had another great experience. We hope that you're enjoying your new vehicle, and we hope to work with you again in the future! Sincerely, Bob Hook III General Manager

December 16, 2024

Was taken care of by Caleb Lane. Fast efficient answered all my questions. Took time to show me how to use the back up camera and other features. More

by Debbieleinenbach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Bob Hook Chevrolet responded

Hi Debbieleinenbach, we greatly appreciate the five-star review and kind feedback! We're thrilled to hear that you had a great experience with Caleb. Please let us know if you need anything else. We hope that you're enjoying your new car, and we hope to see you again in the future! Sincerely, Bob Hook III General Manager

December 12, 2024

Always treated fairly with dignity: Shared common interest, Bill Dabney and the Hook family give back to the community it serves More

by Thespian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hook Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Bob Hook Chevrolet responded

Hi Thespian, thank you for leaving a 5 star review. We truly appreciate your kind feedback and will always do what we can to help serve our community! Sincerely, Bob Hook III General Manager

December 07, 2024

Amazing dealership, great selection and the staff were all very polite. I had Greg Coleman as my sales person and he was literally an angel to work with, he made things clear for me and made sure I knew e More

by gwenrhodes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Bob Hook Chevrolet responded

Hi Gwenrhodes, thank you for your 5 star review. We're so happy that Greg was able to help make your experience here great! We hope that you're enjoying the truck, and we hope to work with you again in the future! Sincerely, Bob Hook III General Manager

December 05, 2024

Mr Bill Dabney sold me another great car, always great service. Will buy from again. Thanks More

by Looking196244
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gahimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchal Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Bob Hook Chevrolet responded

Hi Looking196244, thank you for taking the time to share a review. We are so glad that Bill helped you find another great car! We wish you all the best with it and look forward to working with you again soon! Sincerely, Bob Hook III General Manager

December 04, 2024

Excellent service from the sales staff to the service shop. There were multiple box trucks on the lot when I visited the lot. I also had a chance to see a truck that just came into their lot that day. Th More

by Nexxt Up Transportation
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Bob Hook Chevrolet responded

Congratulations on your new truck! We are so glad to hear that our team was able to help you through the car buying process and help you drive away in something you're happy with. Thank you for your feedback and for choosing Bob Hook Chevy! Sincerely, Bob Hook III General Manage

December 02, 2024

This is my favorite dealership to work with. By God‘s grace, we have been working with them for over 10 years and they have blessed us with multiple cars. More

by Ryanneely82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecelia Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Bob Hook Chevrolet responded

Thank you for your kind review, Ryanneely82. We're truly so appreciative for your continuous business with us, and we look forward to working together for many years to come! Sincerely, Bob Hook III General Manager

November 27, 2024

Bill Dabney is amazing! We have been working with him for years and purchased around 18 cars from him! The people at the store are so kind and wonderful! I will never purcha More

by julie_neely83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dabney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gahimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bob Hook Chevrolet responded

Hi Julie, thank you for taking the time to leave us a 5 star review. We're so glad to hear that Bill has been able to help you drive home in so many new cars over the years! We truly appreciate your continued business with us, and we look forward to working with you again for your next car! Sincerely, Bob Hook III General Manager

November 23, 2024

It has always been a great experience with Bob Hook. I wouldnt shop any where else. Ask for Greg Coleman he will not steer you wrong. And he is very patient, trust me my husband was there all day one da More

by stacyeowen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Cunagin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ulery
Nov 25, 2024 -

Bob Hook Chevrolet responded

Thank you for rating us 5 stars, Stacyowen. We're so glad that Greg was able to help you and your husband find your new perfect car for you. Congratulations on your new Chevy Equinox! Sincerely, Bob Hook III General Manager

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