Bob Grimm Chevrolet
Morton, IL
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Painless Car Buying Experience We have always appreciated Roger's low pressure approach to sales and his willingness to ensure complete satisfaction. We will definitely consider th We have always appreciated Roger's low pressure approach to sales and his willingness to ensure complete satisfaction. We will definitely consider them for our next purchase. More
Great service and professional sales. I just finished my first purchase of a new 2018 2500 HD. Jon Rickett was my salesman and is now a friend. I felt no pressure or hard sales. Jon just h I just finished my first purchase of a new 2018 2500 HD. Jon Rickett was my salesman and is now a friend. I felt no pressure or hard sales. Jon just help me find the exact truck that fit my needs. I would highly recommend the entire staff at Bob Grimm Chevrolet. I would also recommend the Chevy 2500 HD, my wife Connie says it rides as good as our GMC Acadia Denali. I shopped for 2 weeks and found no better deal or service than at Bob Grimm. You owe it to your self to give them a shot at earning your business. I guarantee you will be glad you did. Mike And Connie More
1st trade in 9 years. I had true positive experience with both the Sales and Service Department. I bought a used vehicle and discovered an issue on the way home, the day I I had true positive experience with both the Sales and Service Department. I bought a used vehicle and discovered an issue on the way home, the day I bought it. After discussing the issue with our salesman and the service advisor, I was set up with a new loaner and 3 days later the vehicle I purchased was given back to me with the issue taken care of. I love my "new" vehicle and I'm glad I took the plunge. More
Great Buying Experience We had a great experience with Bob Grimm Chevrolet. We live about 2 hours away so the fact that the sales staff were so friendly and attentive to us We had a great experience with Bob Grimm Chevrolet. We live about 2 hours away so the fact that the sales staff were so friendly and attentive to us was amazing. We had scheduled an appointment so when we arrived we were pleasantly greeted and the car that we came to look at was pulled aside and ready for our test drive. I would definitely make the trip again and will recommend to friends and family. More
Traverse Purchase We always try to shop local for a vehicle, so glad we chose Bob Grimm this time. Steve Rice was very helpful in getting the deal done and showing my We always try to shop local for a vehicle, so glad we chose Bob Grimm this time. Steve Rice was very helpful in getting the deal done and showing my wife the features of the Traverse. GREAT experience with Steve and everyone we've dealt with. More
Back again-4th purchase! Roger is very kind and patient. He’s why we come back again andagain. Made all 4 deals on the phone with trades! The way we are treated makes it Worth Roger is very kind and patient. He’s why we come back again andagain. Made all 4 deals on the phone with trades! The way we are treated makes it Worth the 3 hour drive! More
GMC Sierra I was very satisfied with the service and salesman. Roger Bertschi was very helpful and courteous. I’ve dealt with Grimms in the past. Had my last tru I was very satisfied with the service and salesman. Roger Bertschi was very helpful and courteous. I’ve dealt with Grimms in the past. Had my last truck for 18 years. Hope this one is as dependable. More
Great salesman. Steve Rice took care of us on our truck search. Very knowledgable on all the details about the truck we testdrove. Did not waste our time with any non Steve Rice took care of us on our truck search. Very knowledgable on all the details about the truck we testdrove. Did not waste our time with any nonsense. Very nice salesman. Fantastic experience. More
Used Car Experience I was a little hesitant buying a Honda at a Chevrolet dealer, but the minute we met Jon everything went very smooth, Jon was very knowledgeable and d I was a little hesitant buying a Honda at a Chevrolet dealer, but the minute we met Jon everything went very smooth, Jon was very knowledgeable and did not pressure us into purchasing the vehicle. He even let us take the car for an extended test drive to grab some lunch. I would highly recommend this dealer to anyone looking to purchase a new or used vehicle. More
Worst customer service EVER I bought a 2013 Chevrolet Malibu less than 2 years ago. The car has been in the shop close to 18 times and I have been asking Bob Grimm to get me out I bought a 2013 Chevrolet Malibu less than 2 years ago. The car has been in the shop close to 18 times and I have been asking Bob Grimm to get me out of this vehicle. They said oh yes we can help you. Then when it came down to it, NUMEROUS times they said just give us a few more thousand dollars down and we can get you into the same type of car or we can make your payment higher with this car with more mileage or a cheaper car. I was even threatened by the owner if i went over his head that he wouldn't help and he was going to make sure of that. I called GM and it finally came down to Bob Grimm telling GM that, yes we gave him a chance for a buy back with trade. Yeah trade in for a junkier car with more mileage. I will NEVER EVER EVER buy a vehicle from them and people have asked about where to buy and I told them to stay far away from that dealership. I even had numerous problems with the service department, but that's another whole review. More