Bob Grimm Chevrolet

1st trade in 9 years. I had true positive experience with both the Sales and Service Department. I bought a used vehicle and discovered an issue on the way home, the day I I had true positive experience with both the Sales and Service Department. I bought a used vehicle and discovered an issue on the way home, the day I bought it. After discussing the issue with our salesman and the service advisor, I was set up with a new loaner and 3 days later the vehicle I purchased was given back to me with the issue taken care of. I love my "new" vehicle and I'm glad I took the plunge. More

Great Buying Experience We had a great experience with Bob Grimm Chevrolet. We live about 2 hours away so the fact that the sales staff were so friendly and attentive to us We had a great experience with Bob Grimm Chevrolet. We live about 2 hours away so the fact that the sales staff were so friendly and attentive to us was amazing. We had scheduled an appointment so when we arrived we were pleasantly greeted and the car that we came to look at was pulled aside and ready for our test drive. I would definitely make the trip again and will recommend to friends and family. More

Traverse Purchase We always try to shop local for a vehicle, so glad we chose Bob Grimm this time. Steve Rice was very helpful in getting the deal done and showing my We always try to shop local for a vehicle, so glad we chose Bob Grimm this time. Steve Rice was very helpful in getting the deal done and showing my wife the features of the Traverse. GREAT experience with Steve and everyone we've dealt with. More

Back again-4th purchase! Roger is very kind and patient. He’s why we come back again andagain. Made all 4 deals on the phone with trades! The way we are treated makes it Worth Roger is very kind and patient. He’s why we come back again andagain. Made all 4 deals on the phone with trades! The way we are treated makes it Worth the 3 hour drive! More

GMC Sierra I was very satisfied with the service and salesman. Roger Bertschi was very helpful and courteous. I’ve dealt with Grimms in the past. Had my last tru I was very satisfied with the service and salesman. Roger Bertschi was very helpful and courteous. I’ve dealt with Grimms in the past. Had my last truck for 18 years. Hope this one is as dependable. More

Great salesman. Steve Rice took care of us on our truck search. Very knowledgable on all the details about the truck we testdrove. Did not waste our time with any non Steve Rice took care of us on our truck search. Very knowledgable on all the details about the truck we testdrove. Did not waste our time with any nonsense. Very nice salesman. Fantastic experience. More

Used Car Experience I was a little hesitant buying a Honda at a Chevrolet dealer, but the minute we met Jon everything went very smooth, Jon was very knowledgeable and d I was a little hesitant buying a Honda at a Chevrolet dealer, but the minute we met Jon everything went very smooth, Jon was very knowledgeable and did not pressure us into purchasing the vehicle. He even let us take the car for an extended test drive to grab some lunch. I would highly recommend this dealer to anyone looking to purchase a new or used vehicle. More

Worst customer service EVER I bought a 2013 Chevrolet Malibu less than 2 years ago. The car has been in the shop close to 18 times and I have been asking Bob Grimm to get me out I bought a 2013 Chevrolet Malibu less than 2 years ago. The car has been in the shop close to 18 times and I have been asking Bob Grimm to get me out of this vehicle. They said oh yes we can help you. Then when it came down to it, NUMEROUS times they said just give us a few more thousand dollars down and we can get you into the same type of car or we can make your payment higher with this car with more mileage or a cheaper car. I was even threatened by the owner if i went over his head that he wouldn't help and he was going to make sure of that. I called GM and it finally came down to Bob Grimm telling GM that, yes we gave him a chance for a buy back with trade. Yeah trade in for a junkier car with more mileage. I will NEVER EVER EVER buy a vehicle from them and people have asked about where to buy and I told them to stay far away from that dealership. I even had numerous problems with the service department, but that's another whole review. More

New Truck Purchase We had a great experience from the start to the end. We stopped in for a test drive and were greeted by Jon. He was very accommodating and informati We had a great experience from the start to the end. We stopped in for a test drive and were greeted by Jon. He was very accommodating and informative about the New Chevy Silverado's. We returned to trade and purchase and even though Jon was off that day Steve took over and made the experience a pleasant one. We got what we wanted on our trade and they washed and filled our tank on our new Silverado. Steve also took the time to get us all set up before we left the lot. We also received follow-ups to be sure we were happy with our purchase and to see if we had any questions. We highly recommend Bob Grimm Chevrolet More

Great out of state experience I had a great experience and never once stepped foot into their store. I live 4 hours from Grimm Chevrolet and they found me the car I was wanting. I had a great experience and never once stepped foot into their store. I live 4 hours from Grimm Chevrolet and they found me the car I was wanting. We negotiated my trade in over the phone and they sent a driver to deliver the car and pick up my trade in to my house. The service level I received could not have been better and they made the entire process simple! I don't enjoy the struggle of buying a car and trading in my existing car, but Grimm Chevrolet made the process simple and enjoyable!! I would highly recommend this dealership to anyone! More