Bob Grimm Chevrolet
Morton, IL
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Very professional, dealership, all the employees are Very professional, dealership, all the employees are highly trained in customer service, Jon Ricketts’s and team will take excellent care of you. Th Very professional, dealership, all the employees are highly trained in customer service, Jon Ricketts’s and team will take excellent care of you. This has been 3rd car I have purchased from them. Mostly I feel I can trust them. More
To start working with the sales-person was great. However the Jeep I was sold has given me nothing but problems. Possibly the service techs did not inspect properly and dealership was unaware of quality of J the Jeep I was sold has given me nothing but problems. Possibly the service techs did not inspect properly and dealership was unaware of quality of Jeep. But since purchasing I have had to replace the starter, all vacuum lines, the radio shorts and never works, the rear bumper was missing bolts on one side and almost fell off on the road, I had to replace front brake rotors and pads as they were shot, front steering stabilizer was blown causing death wobble at 40-50mph, rear drum brakes needed adjusting, oil pan was missing bolts and leaking, transmission pan gasket was shot and leaking, steering wheel has no horn and was screwed with wood screws to keep together (assuming air bag is no longer operational as well). And finally it has a cylinder 2 misfire, which has been now connected to bad compression causing rough idle and stalling at lights/stop signs. I realize when you buy a used car it is, "as is". But at what point is it unsafe for a dealership to put a human being in a car they sold and out on the road with other people? Not only do I feel like I wasted money and time on this Jeep but I feel unsafe having it on the road. More
Awesome dealer great people! I bought a Chevy Equinox in July 21. I didnt think I would like this vehicle. Steve Rice took the time and explained everything tech questions and mechanical both. I am happy wi July 21. I didnt think I would like this vehicle. Steve Rice took the time and explained everything tech questions and mechanical both. I am happy with my purchased and Bob Grimm. I will be comfortable with them doing all oil changes and service in the future. Thank you More
Nice friendly gets back to you reasonably quickly. These guys helped me our when I was in a pinch and needed a vehicle badly thank you guys keep up the great work guys helped me our when I was in a pinch and needed a vehicle badly thank you guys keep up the great work More
Grey was awesome to work with and made it an easy process. Answered any and all questions I had. Highly recommend working with him for any of your future vehicle needs. process. Answered any and all questions I had. Highly recommend working with him for any of your future vehicle needs. More
I worked with Chris Rivera at Bob Grimm Chevrolet to purchase my (new to me) Chrysler Pacifica - he made everything so incredibly easy. I found the van online, called him Monday morning when they opened purchase my (new to me) Chrysler Pacifica - he made everything so incredibly easy. I found the van online, called him Monday morning when they opened, test drove the vehicle, had financing in order, and drove off the lot with it that afternoon. Everyone we encountered was so incredibly friendly - we couldn't have asked for a better experience! More
We found excellent service with Steve Rice. He found us.our 2017 Chevy Bolt Premier at a great price, although we had to wait 6 months for the battery stop sale to fix issue. Steve was very helpful. I us.our 2017 Chevy Bolt Premier at a great price, although we had to wait 6 months for the battery stop sale to fix issue. Steve was very helpful. I highly recommend Steve as the person you should talk to. He made the whole transaction painless and actually fun. More
The sales experience at this dealership was top notch from start to finish. Everyone was courteous, friendly and professional all the way through from ordering the car to it's ultimate delivery and purc from start to finish. Everyone was courteous, friendly and professional all the way through from ordering the car to it's ultimate delivery and purchase. More
Roman and Rick found me exactly what I was looking for! I’ll definitely go back! Love my new to me Jeep Wrangler. There was No high pressure just awesome communication. I’ll definitely go back! Love my new to me Jeep Wrangler. There was No high pressure just awesome communication. More